Endorsed by Which?

Porthmadog Computers

5.0

127 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Please call or visit our shop to discuss your computer needs.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Audio visual set up and installation
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
    • Laptop repair
    • PC Repairs
    • Virus and malware removal
  • More Services

    • laptop and printer repairs
    • virus and malware removal

Customer reviews

Why you can trust these reviews

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5.0
127 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt and efficient service
Customer Service
Quality
Value
After the unsettling experience of a computer hack, it was very reassuring to find that our local computer shop is a Which? trusted trader. They were able to complete the necessary 'deep clean' within a couple of days. Their service was friendly, helpful, prompt and efficient. For those of us not so 'tech savvy' the telephone support (for local numbers) is also a bonus. We would not hesitate to recommend them.
Customer in Gwynedd Posted on 04/06/2024 , work completed 28/05/2024
Helpful clear explanations and work carried out quickly retrieved
Customer Service
Quality
Value
Retrieved lost data and explanation of procedure given in simple terms. Answered all questions again in terms I could understand. Upgraded computer to Windows 10 Gareth and his team always helpful Month earlier put my iPad on floor and damaged by chair leg as I sat down. Repaired for fraction of cost quoted by others and done in timely manner. I have no hesitation in recommending Gareth and team to others
Customer in Conwy Principal Area Posted on 14/05/2024 , work completed 30/04/2024
Computer repair
Customer Service
Quality
Value
Having never visited Porthmadog Computers before, I was most impressed by their service. Very professional and helpful. I have no hesitation in recommending Gareth and team.
Customer in Gwynedd Posted on 18/04/2024 , work completed 12/04/2024
Great service every time.
Customer Service
Quality
Value
I needed to replace my very old laptop with a modern second hand one. I chose to to this at Porthmadog Computers because I have used their services many times over the passed 7 or 8 years, and have always received good, helpful and honest advise. For this purchase I was asked to provide a list of my needs and wishes for the new laptop so that they could find the best match to my list. This happened within a week and then having agreed a price for the machine, the staff spent 2 days setting it up with all my data and "stuff" on the old one. I was very impressed with the result, everything looks familiar, and nothing has been lost in the changes. The good value of this purchase includes the excellent customer service, which is personal and with unlimited time, included in the price. I won't need to go anywhere else when I need help with anything electronic. Thank you to all the staff, I will recommend you to anyone who asks!
Customer in Gwynedd Posted on 21/03/2024 , work completed 20/03/2024
Quick Efficient Service
Customer Service
Quality
Value
My desk top computer approx 8/9 years old needed replacing as it was using windows 10 and getting slower and slower to use. Porthmadog computers replaced with a model using windows 11 and transferred all the data across from the old system. This was completed in a quick friendly informative and efficient fashion
Customer in Gwynedd Posted on 07/03/2024 , work completed 06/03/2024
Power Supply failure
Customer Service
Quality
Value
Great service from Porthmadog Computers…! They quickly identified the problem: the PSU had stopped working. Being a fairly old machine, a replacement was difficult to find, but I managed to find a 2nd hand unit on eBay, which Gareth checked and tested, before installing back into my computer. All in all an excellent job - well recommended, and thanks.
Customer in Gwynedd Posted on 13/02/2024 , work completed 12/02/2024
laptop service
Customer Service
Quality
Value
Took laptop in for check-up, quick efficient service, friendly knowledgable staff, good value for money.
Customer in Gwynedd Posted on 01/02/2024 , work completed 30/01/2024
Great staff, great communication & great work.
Customer Service
Quality
Value
This is the third time my PC has been into Porthmadog Computers to be fixed & the third time the very knowledgeable staff have fixed it in next to no time. The staff are very helpful & friendly & the work doesn't cost a fortune. I thoroughly recommend Porthmadog Computers, I wouldn't take my tech anywhere else.
Customer in Gwynedd Posted on 06/10/2023 , work completed 05/10/2023
Excellent service
Customer Service
Quality
Value
Thank you for the prompt service we received regarding our Mac computer. Exceptionally knowledgeable and helpful staff. All work carried out quickly and we would highly recommended this family computer business for your computer needs, repairs etc. thank you again
Customer in Gwynedd Posted on 02/10/2023 , work completed 02/10/2023
Excellent speedy service.
Customer Service
Quality
Value
We have used Porthmadog Computers for over a decade and have always found the service to be friendly, accurate and value for money. The family owned business understands our needs and responds with a speedy personal service. Well worth trying you will not be disappointed. Alan M. Edwards........HARLECH Gwynedd.
Customer in Gwynedd Posted on 27/09/2023 , work completed 25/09/2023