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Endorsed by Which? Trusted Traders

Porthmadog Computers

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4.9

96 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Please call or visit our shop to discuss your computer needs.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Audio visual set up and installation
    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
    • Laptop repair
    • PC Repairs
    • Virus and malware removal
  • More Services

    • laptop and printer repairs
    • virus and malware removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
96 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
No worries here
Customer Service
Quality
Value
Gareth asked me what I needed doing. He then explained the pros and cons of any variation to whatever I needed. He explained clearly his costing and I was happy to proceed. He explained his anticipated schedule and because he is very knowledgeable at what he died my computer was given back to me well within the time quoted and within budget. Upon completion he explained all that he had done and said any further work or purchases I might require he was always willing to help. I would have no hesitation in using this company again and would recommend Porthmadog Computers to anyone. Knows what they are doing and very good customer service.
Peter in Telford and Wrekin Posted on 16/06/2022 , work completed 15/06/2022
Excellent customer service and advice for my computer repair
Customer Service
Quality
Value
The team at Porthmadog computers looked at two of my PCs. They quickly identified the issue with my Windows laptop (broken top board fixings) and gave excellent free advice on my options. They subsequently repaired another laptop - Mac book Pro. They identified the issue immediately (failed hard drive) and it was replaced very quickly. The communication on repair progress was great and the repair was cost-effective and good value. I would thoroughly recommend their services.
Customer in Gwynedd Posted on 02/06/2022 , work completed 01/06/2022
Great Service
Customer Service
Quality
Value
I have a new laptop. My old printer was great but is not compatible with Windows 10 so there was no way to use that printer with my old laptop. Instead of just selling me the most expensive printer they had, the owner interviewed me to find out what my real printer needs were. He suggested and very simple one which could be had at a VERY reasonable price. Furthermore, they agreed to a modest fee to come to the house and make sure the installation went well. He arrived at exactly the time he promised, installed the new printer, and supplied a new ink cartridge which it needs, at a competitive price- and what a treat to work with! Very knowledgeable and able to listen to the customer to find out what my real needs are. It's rare to find someone like this. Large stores have salespeople but they only know what they are trained for. I highly recommend this business.
Customer in Gwynedd Posted on 30/05/2022 , work completed 21/05/2022
Computer repair
Customer Service
Quality
Value
Fantastic service and support from the team at Porthmadog Computers. The gave excellent advice and kept me informed throughout my repair. Would highly recommend.
Customer in Gwynedd Posted on 11/05/2022 , work completed 11/05/2022
Excellent Service
Customer Service
Quality
Value
Excellent rapport; Excellent Communication; Resolved Problem Quickly; Extremely knowledgeable and helpful. All problems explained simply. All options explained clearly. Timeline and costs adhered to. Clear documentation making you feel safe and secure. Very happy outcome!
Customer in Gwynedd Posted on 29/04/2022 , work completed 29/04/2022
Trustworthy and Friendly Experts!
Customer Service
Quality
Value
Porthmadog Computers have assisted me this week, helping to revive my ageing PC. They are very friendly, professional and sorted out my problem extremely quickly and for a superb price. I would highly recommend them to anyone needing advice, problem solving or to purchase tech gear.
Customer in Gwynedd Posted on 17/03/2022 , work completed 16/03/2022
They reconnected my computer.
Customer Service
Quality
Value
The team at Porthmadog Computers did excellent work at the agreed price I would highly recommend them.
Valerie in Gwynedd Posted on 16/03/2022 , work completed 16/03/2022
Issues Resolved
Customer Service
Quality
Value
I've been having a lot of trouble with Microsoft 365 since I terminated my website, issues Microsoft said they couldn't resolve. I phoned Gareth yesterday and he said to come in and he's resolved all the issues I was having. Genuinely, helpful, well run business.
Which? Trusted Traders Consumer Posted on 03/03/2022 , work completed 18/02/2022
excellent service
Customer Service
Quality
Value
updating the operating system to my Mac air to OSX and updating the associated software. Work was completed within 36 hours, the price was very reasonable and I warmly recommend this company
David in Bontddu Posted on 22/02/2022 , work completed (undated)
Thanks, appreciation
Customer Service
Quality
Value
Thanks for an excellent, prompt and friendly service.
Which? Trusted Traders Consumer Posted on 27/01/2022 , work completed 24/01/2022