I have a new laptop. My old printer was great but is not compatible with Windows 10 so there was no way to use that printer with my old laptop. Instead of just selling me the most expensive printer they had, the owner interviewed me to find out what my real printer needs were. He suggested and very simple one which could be had at a VERY reasonable price. Furthermore, they agreed to a modest fee to come to the house and make sure the installation went well. He arrived at exactly the time he promised, installed the new printer, and supplied a new ink cartridge which it needs, at a competitive price- and what a treat to work with! Very knowledgeable and able to listen to the customer to find out what my real needs are. It's rare to find someone like this. Large stores have salespeople but they only know what they are trained for. I highly recommend this business.