Porthmadog Computers

We were on holiday and my son was working on his final year degree dissertation when his laptop died. We contacted Porthmadog Computers & Gareth immediately looked at it suspecting a connection fault. He set out the different options, costs and estimated time to complete. We settled on purchasing a refurbished Laptop from him and him transferring the hard disc over and to make contact for collection the following day. The problem turned out to be more serious as the hard disc was corrupted. Gareth stayed late that evening to run a recovery programme & Tracey rang us to update on progress. Next day all data had been recovered and transferred to the new laptop, which worked perfectly. Despite all the extra effort and fast turn around Gareth stuck to his original quote. Gareth and Tracey were excellent throughout and took great pride in their service. This is my best customer experience ever in a PC shop and I can't recommend enough. Thankyou.

Part of charger cable detached and stuck in laptop. Offending item removed and laptop collected within the suggested time scale. Very helpful and informative service.

I have been associated with computers since 1970 and this is superb. I just wish that they were into sales of new equipment, they would soon put PC World etc. out of business!!

Tracy and Gareth were very polite, reliable and business like. Because I have quite a journey to Porthmadog they kindly saw to my problem on a "while you wait" basis. They spent half an hour diagnosing and solving the problem (poor WiFi performance) and provided me with the answer - a very reasonably priced aerial. No labour charge. at the same time they were very helpful in answering my computer related questions. Excellent service.

I have used this service on many occasions and always found the team to be very professional and competent; always going above and beyond what I expect. I usually leave with some additional knowledge and advice that will hold me in good stead for a happy computer going forward. I also think their fees are extremely reasonable and I recommend this company to other people without reservation.

I trust Porthmadog Computers with all my IT support needs - they are completely trustworthy, always welcoming and happy to help. Their expertise is astounding! I've not yet come across a problem they can't solve, or a glitch they're unfamiliar with. In fact, such is my praise of them, that my elderly father (finally!) allowed me to take his very out-of-date laptop in for a service at Porthmadog Computers, despite not letting anyone else look at it for years due to fears around IT security and worries about safety. Hey presto, the old laptop is running smoothly again, with no loss of files or apps, but fully updated and all set to use! I'd be lost without the lovely team at Porthmadog Computers.

I recently bought a new desktop from Porthmadog Computers and I am very satisfied with the results. I was struck by how friendly and helpful they were, and feel I have been given great advice and service. I would definitely recommend them.

I cannot fault the service, friendliness of staff and most importantly I had confidence in their technical ability. They diagnosed the problem with my laptop immediately, gave me a minimum and maximum quote, (depending on part required) for work needed. The job came in at the minimum quote, and within the time scale advised for the repair.