Porthmadog Computers

I have used this service on many occasions and always found the team to be very professional and competent; always going above and beyond what I expect. I usually leave with some additional knowledge and advice that will hold me in good stead for a happy computer going forward. I also think their fees are extremely reasonable and I recommend this company to other people without reservation.

I trust Porthmadog Computers with all my IT support needs - they are completely trustworthy, always welcoming and happy to help. Their expertise is astounding! I've not yet come across a problem they can't solve, or a glitch they're unfamiliar with. In fact, such is my praise of them, that my elderly father (finally!) allowed me to take his very out-of-date laptop in for a service at Porthmadog Computers, despite not letting anyone else look at it for years due to fears around IT security and worries about safety. Hey presto, the old laptop is running smoothly again, with no loss of files or apps, but fully updated and all set to use! I'd be lost without the lovely team at Porthmadog Computers.

I recently bought a new desktop from Porthmadog Computers and I am very satisfied with the results. I was struck by how friendly and helpful they were, and feel I have been given great advice and service. I would definitely recommend them.

I cannot fault the service, friendliness of staff and most importantly I had confidence in their technical ability. They diagnosed the problem with my laptop immediately, gave me a minimum and maximum quote, (depending on part required) for work needed. The job came in at the minimum quote, and within the time scale advised for the repair.

I was given comprehensive advice by Gareth. He did not try to sell me any computer until he knew exactly what I needed. He transferred everything he could from my old computer and everything was ready in 4 days which was a very good service. I will be able to contact him whenever I need advice. Everything was very professional and I would recommend this company to anyone.

My emails would not download at all. Gareth was unable to sort out the problem as my speed was not fast enough for remote access so we went to Porthmadog to see him and the team to have the issue remedied. Gareth identified the problem and solved why the emails would not download. This was crucial to me as I'm starting an OU course next week and it's all on-line. Thank you Gareth. Brilliant as usual.

My daughter had illness all her life. She recorded a message for me on a bear before she died. After 14 years the batteries wore out and I couldn't listen to the message. I got in touch with customer service at Build-a-Bear, the company which took over the Bear Factory. They never replied to my enquiry. We took the recorded unit into Porthmadog Computers and they ordered the batteries required and replaced them We paid for the batteries, but they refused to charge me for the work. They were so happy to help!