Power Pac Ltd

I asked Powerpac to supply and install a Tesla Powerwall and Zappi electric vehicle charge point, because I was very satisfied with the solar panels which Gareth installed in 2012. They are punctual and extremely helpful, arranging their visits to fit in with my work schedule. They are always happy to answer questions and their after care is second to none. I have no hesitation in recommending the Powerpac team.

Powerpac recently installed an solar PV system, including Tesla Powerwall in my house. Pre-sales, they were very good at answering questions. Shirley arrived to do the survey within a few seconds of the agreed time. (I do wonder how long she had been parking just round the corner!) The survey was done efficiently, although somehow the hot water tank wasn't noticed. Scaffolding arrived on time and was removed very quickly after the job was completed. Actual installation was done very quickly, tidily and appeared to be to a very high standard. There were some issues came up during installation, e.g. incompatible options having been ordered, or the panels not actually fitting onto the roof in the agreed layout, but these were easily resolved. There were also some issues around registration of the Powerwall system with Tesla which I was told "would be sorted out", but I sorted them with a call to Tesla support a couple of days later. Post-installation there was good follow up and all the supporting documentation arrived very quickly.