Premier Drainage Company Ltd

I have used Premier Drainage previously for a water pump, new drain hole and cover and also to clear a blockage. On this occasion it was to clear another blockage. The company is very helpful from the minute you contact them. They arranged a visit the following morning and cleared the blockage and left the area clear and clean. I am more than happy to recommend this company.

I was extremely impressed with the quickness that Premier Drainage attended the rented property. The sink, shower and washing machine was blocked. They unblocked everything and gave the tenant advice on how to avoid it happening again. They are very efficient and sent me photographs of their work. I would definitely use them again and highly recommend them.

Fantastic communication throughout. Gary arrived on time and was helpful / answered my questions and explained everything he was doing. Site was left tidy and follow up email with photos and summary was very thorough. Fitted new replacement manhole cover and flushed / cleaned system as well as undertaking CCTV camera check. Would definitely recommend!

Gary from Premium Drainage arrived a couple of hours after I called, giving me a 15 minutes window of arrival time. He cleared my blocked sink and cleared the blockage and explained why it had blocked and gave advice about the future. He also looked at another issue, I mentioned in passing and gave advice. He was polite, professional, tidy and knowledgeable. I wish all tradesmen provided such a great service.

Kitchen waste became blocked (again) as it is a shallow run with a heavy manhole to lift and waste disposal discharge has caused problems. Fairly urgent as kitchen sink out of action and response was within 4 hours. Turned out it was only the gully blocked so fairly easy to clear but operative took time to check whole drain run as well as clear the problem and explained how we could mitigate further issues. Very reasonable charge for this visit too.

The job related to a blocked outside drain in a small block of flats, with a missing cover. The firm came on time, examined the problem - the missing cover turned out to be in pieces in the drain, which is why the drain had blocked - and did an excellent job of clearing the blockage. They also quoted for a replacement cover and fitting, and then did a good job of replacing the missing cover. They were professional and friendly, competent in what they did, and quick to respond to requests for quotes, appointments, etc.

I contacted due to sink not draining, which appeared to be a blocked drain. Cheerful and pleasant during phone call and given a date to come out, however called back as had a cancellation and came out within the hour. Tom was polite and reassured me problem would be resolved. Quickly assessed the issue, large branch and ball of ivy growing into the drain. Cleared, cleaned and checked water flow. Given advice regarding future upkeep. Tom even fixed my leaking hose pipe after he had used. Also viewed neighbouring drain, checked via a camera. Photos were taken of aspects of the job, alongside emailed invoice. Would definitely use this company again if necessary and highly recommend.

Came promptly at the agreed time. Assessed the problem. They needed access to a drain access point in a neighbouring property. This was arranged for the next day when they came at the agreed time and sorted the problem out. The people who did the work were pleasant and considerate going in the properties, not causing any mess or disruption. They explained the problem and what needed to be done.

Came promptly at the agreed time. Assessed the problem. They needed access to a drain access point in a neighbouring property. This was arranged for the next day when they came at the agreed time and sorted the problem out. The people who did the work were pleasant and considerate going in the properties, not causing any mess or disruption. They explained the problem and what needed to be done.

Premier Drainage replaced an old rusty drain cover at my property. It was not an urgent job but the work was carried out within a week of placing the order. Communication was easy, helpful and timely. I was told approximately when the contractors would arrive and they arrived on time. The contractors were courteous and friendly and I thought the work was reasonably priced. I am happy to recommend this company.