Premier Drainage Company Ltd

I called the office and was able to book the CCTV drainage inspection for a date and time that suited me with no problems. Lee, the operative, arrived punctually and provided a friendly, efficient service, nothing was too much trouble. He carried out the work thoroughly and was able to reassure us that there were no issues with the drains. The detailed report came through the following week, together with the invoice. No pressure to pay up front for the survey. Would definitely use this company again. Thank you Lee and Premier Drainage.

I have used Premier Drainage on a number of occasions over the last few years. We have a repetitive issue with a 2" buried drain run from our kitchen installed by others which periodically blocks or air locks. Premier delivers a very prompt service. Their operatives arrive on time, are unfailingly polite and helpful; carry out a comprehensive survey of all the drainage to ensure they have the correct diagnosis; and then proceed to remedy. And then test and retest. They don't work by the clock and take as long as it takes without extra charge. Their rates are exceptional value for money by comparison with national operators and many local firms. They are the most professional and diligent drainage firm I have ever dealt with in nearly 60 years of owning homes, and I would always recommend them.

Replaced water/waste pipe under our house after our kitchen flooded. Works meant exposing and replacing a 5m section of pipe by digging through concrete floor across our entire living room. My wife and I, and importantly 17yr old cat, weren't able to move out while the work was completed, but Ian (owner) said they'd work around us and do all they could to minimise disruption. We felt overwhelmed before the work started but we needn't have worried. Work was carried out by Ronny who was fantastic throughout. Estimated schedule was 5dys, was completed in 4.5. Premier was the only company that offered a fixed price for the job where others would only quote a daily rate and wouldn't commit to a schedule. Ian was also happy to liaise with a local flooring company who were installing new floor after Premier had completed their work. Great work, great people, cannot thank Ian and Ronny enough, would highly recommend. Thank you again guys!!

Tom and Joe worked on our house drainage problem and were thorough, professional and friendly. They patiently investigated the issue we experienced and suggested different solutions. The work was conducted in the timeframe I expected and the fee was as agreed. I thoroughly recommend them and would not hesitate to call them back again to sort out any other issue - although I hope I will not need to, of course.

Great work, drain all cleared in good time and they really knew what they were doing. Nothing went wrong.

Discovered a block drain last night and after a conversation with the owner Ian, he reassured me of the cost and that they would fix it. Engineer turned up today and sorted everything out so efficiently. Brilliant service and proper professionals to deal with 100 pct recommend. Thank you.

We had a small section of drain that needed clearing. Premier Drains were helpful and good value. Their operatives were considerate and friendly. They were clean quick and efficient. Would certainly recommend and would use again

Very satisfied with the service and the work undertaken. I contacted Premier Drainage, prompted by other positive reviews below, to inspect and deal with any blockages in a driveway drain and some downpipe drains. The process from initial contact with the office, to discuss the issue and make the booking, through to the work itself was professional, efficient, and courteous. The engineer (Gary) arrived promptly as scheduled, with helpful prior notification by text of his arrival time. The diagnosis and work was undertaken diligently, swiftly, and explained clearly, along with potential further remedial action over the longer term. The service was fairly priced. I would have no hesitation using Premier Drainage’s services again.

When I called for a quotation for a survey on the badly fitted drain that had been fitted on my drive by another company who had just resurfaced my drive, he arrived within 40 mins, and confirmed what I thought. He explained what needed to be done, and I received his quotation quickly which I was most happy with. Once the materials needed were obtained by him, he arranged for his colleague to carry out the work, who did so efficiently and professionally, and with a pleasing personality. I do not hesitate to add my recommendation, in all aspects of the work carried out.

Aaron arrived within 2 hours of my call. He cleared the blocked drain very efficiently and gave reassurance that all was now OK. The charges were as quoted and more than reasonable. I would highly recommend this company.