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Premier Drainage Company Ltd

5.0

63 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

At Premier Drainage Co Ltd we carry out all aspects of drainage works. We pride ourselves on offering good value and fantastic service in your local area.

We specialise in Emergency Drain Clearance, Drain Cleaning & Maintenance, Drain CCTV Surveys, Drainage Repairs & Replacements, Root Removal, Drain Re-lining, Drain Testing, Vermin Issues, Replacement Manhole Covers, Pump Systems (including Installations), Installation of Anti-flood Systems and Property Decontamination.

* No Call Out Fees * Free Quotations * 24 Hour Service * Fast & Friendly Service * Fully Insured, Qualified & Health & Safety Compliant * Guarantees Provided *

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Emergency drain clearance service
    • Drain installation
    • Drain and sewer services
    • Gutter clearance
  • More Services

    • no-dig drain repairs
    • root removal
    • patch lining
    • drain test

Customer reviews

Why you can trust these reviews

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5.0
63 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent response time
Customer Service
Quality
Value
Kitchen waste became blocked (again) as it is a shallow run with a heavy manhole to lift and waste disposal discharge has caused problems. Fairly urgent as kitchen sink out of action and response was within 4 hours. Turned out it was only the gully blocked so fairly easy to clear but operative took time to check whole drain run as well as clear the problem and explained how we could mitigate further issues. Very reasonable charge for this visit too.
Customer in Hertfordshire Posted on 29/08/2024 , work completed 26/08/2024
An excellent job - professional and efficient
Customer Service
Quality
Value
The job related to a blocked outside drain in a small block of flats, with a missing cover. The firm came on time, examined the problem - the missing cover turned out to be in pieces in the drain, which is why the drain had blocked - and did an excellent job of clearing the blockage. They also quoted for a replacement cover and fitting, and then did a good job of replacing the missing cover. They were professional and friendly, competent in what they did, and quick to respond to requests for quotes, appointments, etc.
Customer in Essex Posted on 21/08/2024 , work completed 20/08/2024
Blocked External Drain
Customer Service
Quality
Value
I contacted due to sink not draining, which appeared to be a blocked drain. Cheerful and pleasant during phone call and given a date to come out, however called back as had a cancellation and came out within the hour. Tom was polite and reassured me problem would be resolved. Quickly assessed the issue, large branch and ball of ivy growing into the drain. Cleared, cleaned and checked water flow. Given advice regarding future upkeep. Tom even fixed my leaking hose pipe after he had used. Also viewed neighbouring drain, checked via a camera. Photos were taken of aspects of the job, alongside emailed invoice. Would definitely use this company again if necessary and highly recommend.
Customer in Essex Posted on 17/08/2024 , work completed 06/08/2024
Blocked toilet due a blocked shared drain
Customer Service
Quality
Value
Came promptly at the agreed time. Assessed the problem. They needed access to a drain access point in a neighbouring property. This was arranged for the next day when they came at the agreed time and sorted the problem out. The people who did the work were pleasant and considerate going in the properties, not causing any mess or disruption. They explained the problem and what needed to be done.
Customer in Greater London Posted on 11/07/2024 , work completed 10/07/2024
Blocked toilet due a blocked shared drain
Customer Service
Quality
Value
Came promptly at the agreed time. Assessed the problem. They needed access to a drain access point in a neighbouring property. This was arranged for the next day when they came at the agreed time and sorted the problem out. The people who did the work were pleasant and considerate going in the properties, not causing any mess or disruption. They explained the problem and what needed to be done.
Customer in Greater London Posted on 11/07/2024 , work completed 10/07/2024
Prompt and friendly service at a reasonable cost
Customer Service
Quality
Value
Premier Drainage replaced an old rusty drain cover at my property. It was not an urgent job but the work was carried out within a week of placing the order. Communication was easy, helpful and timely. I was told approximately when the contractors would arrive and they arrived on time. The contractors were courteous and friendly and I thought the work was reasonably priced. I am happy to recommend this company.
Customer in Hertfordshire Posted on 26/06/2024 , work completed 21/06/2024
Excellent Service
Customer Service
Quality
Value
I called the office and was able to book the CCTV drainage inspection for a date and time that suited me with no problems. Lee, the operative, arrived punctually and provided a friendly, efficient service, nothing was too much trouble. He carried out the work thoroughly and was able to reassure us that there were no issues with the drains. The detailed report came through the following week, together with the invoice. No pressure to pay up front for the survey. Would definitely use this company again. Thank you Lee and Premier Drainage.
Customer in Essex Posted on 24/05/2024 , work completed 17/05/2024
Excellent Service
Customer Service
Quality
Value
I have used Premier Drainage on a number of occasions over the last few years. We have a repetitive issue with a 2" buried drain run from our kitchen installed by others which periodically blocks or air locks. Premier delivers a very prompt service. Their operatives arrive on time, are unfailingly polite and helpful; carry out a comprehensive survey of all the drainage to ensure they have the correct diagnosis; and then proceed to remedy. And then test and retest. They don't work by the clock and take as long as it takes without extra charge. Their rates are exceptional value for money by comparison with national operators and many local firms. They are the most professional and diligent drainage firm I have ever dealt with in nearly 60 years of owning homes, and I would always recommend them.
Customer in Greater London Posted on 21/05/2024 , work completed 20/05/2024
Heroes!
Customer Service
Quality
Value
Replaced water/waste pipe under our house after our kitchen flooded. Works meant exposing and replacing a 5m section of pipe by digging through concrete floor across our entire living room. My wife and I, and importantly 17yr old cat, weren't able to move out while the work was completed, but Ian (owner) said they'd work around us and do all they could to minimise disruption. We felt overwhelmed before the work started but we needn't have worried. Work was carried out by Ronny who was fantastic throughout. Estimated schedule was 5dys, was completed in 4.5. Premier was the only company that offered a fixed price for the job where others would only quote a daily rate and wouldn't commit to a schedule. Ian was also happy to liaise with a local flooring company who were installing new floor after Premier had completed their work. Great work, great people, cannot thank Ian and Ronny enough, would highly recommend. Thank you again guys!!
Customer in Hertfordshire Posted on 31/12/2023 , work completed 15/05/2023
Excellent and Friendly Service
Customer Service
Quality
Value
Tom and Joe worked on our house drainage problem and were thorough, professional and friendly. They patiently investigated the issue we experienced and suggested different solutions. The work was conducted in the timeframe I expected and the fee was as agreed. I thoroughly recommend them and would not hesitate to call them back again to sort out any other issue - although I hope I will not need to, of course.
Customer in Hertfordshire Posted on 02/08/2023 , work completed 28/07/2023