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Premier Heating Solutions Ltd

4.9

930 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
930 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Brilliant experience
Customer Service
Quality
Value
We had a new boiler installed. The service the engineer and his relevant colleagues gave us was second to none. Carl, the lead guy, at all times kept us informed on what and why a particular action was being completed. The electrician concisely explained the new thermostat system and the roofers just efficiently got on with what was required. Carl was approachable and friendly and cleaned up impeccably at the end of the installation. Well done and thank you.
Denise in Berkshire Posted on 12/05/2023 , work completed 12/05/2023
The trader replied (on 18/05/2023)
Hi Denise, Thank you so much for your wonderful review of your new boiler installation. We will certainly pass your lovely comments onto Carl and his colleagues. Reviews like this really do mean a lot to us.
Couldn't be happier
Customer Service
Quality
Value
Thank you to Tommy for installing my new boiler, no issues of problems. In fact I'd say went above and beyond.
Angela in Berkshire Posted on 06/04/2023 , work completed 06/04/2023
The trader replied (on 23/05/2023)
Hi Angela, Thank you for your 5-star review, great to hear Tommy went above and beyond.
Brilliant service
Customer Service
Quality
Value
All the staff are very polite and helpful in the office and in the field. Just had my annual service , engineers always respectful and very polite. Would highly recommended Premier Heating Solutions, first class DT
Customer in Berkshire Posted on 24/02/2023 , work completed 24/02/2023
The trader replied (on 09/03/2023)
Thank you so much for your 5-star review, it's our pleasure to help with your annual service.
Leaking towel rail
Customer Service
Quality
Value
Big thumbs up for Andy. Brilliant job, very efficient, fast and thorough. He has done two jobs for us and each time has been excellent. He leaves no mess, shoes off without being asked and is polite and careful. No hesitation in recommending.
Michael in Berkshire Posted on 25/11/2022 , work completed 25/11/2022
The trader replied (on 09/03/2023)
Hi Michael, Thank you for taking the time to leave us a wonderful review, Andy will be thrilled with your kind words.
Excellent from quotation to completion
Customer Service
Quality
Value
The company's systems, processes and communications are excellent as are the staff involved in developing and implementing their proposed solution. We needed a new heating and hot water system because our old oil boiler finally gave up the ghost. Zach scoped the work and devised a new gas system for us including a new hot water tank and a smart thermostat. The removal of the old system and the installation of the new one was carried out by James assisted by Scott. They did exemplary work. Their approach was thoughtful, intelligent and thorough. Even the work which will remain hidden was carried out carefully, neatly and with ease of maintenance in mind. The resulting system is working beautifully and I have no hesitation in recommending the company.
Ian in Oxfordshire Posted on 21/11/2022 , work completed 16/11/2022
The trader replied (on 09/03/2023)
Hi Ian, Thank you for your wonderful review, we will be passing on your kind words to all the team members involved in your new boiler installation.
Boiler Replacment
Customer Service
Quality
Value
Excellent installation no fuss or hassle.quoted two days work and completed on time.Matthew the engineer was a first class tradesman.Would throughly recommend this company and their quotation was extremely competitive. Communication at all times from the manager was very good prior to installation.
Customer in Oxfordshire Posted on 03/10/2022 , work completed 20/07/2022
The trader replied (on 09/03/2023)
Feedback like this means a lot to us, we're happy to hear that your installation went smoothly with no fuss.
New central heating installation
Customer Service
Quality
Value
From the initial quote/survey by Zach to the completion of the installation, I was kept informed at every stage of the process and any questions or concerns I had (of which there were many) were dealt with in a professional and knowledgeable way. A friendly and courteous team who worked hard over a four day period. I wouldn’t hesitate to recommend this company.
Customer in Oxfordshire Posted on 29/07/2022 , work completed 28/07/2022
The trader replied (on 09/03/2023)
Thank you for your fantastic review regarding your new central heating installation, we appreciate you taking the time out of your day to write a fantastic review. The team will be please to hear your lovely comments.
Replacement Hot Water Cylinder
Customer Service
Quality
Value
This is the second time I've used Premier Heating and they have proved to be as good as they were the first time. They came around the day after I contacted them and gave me a quote which I accepted and then came and carried out the work (which wasn't urgent) within a week. The person carrying out the work was very polite, thorough and careful and we were impressed.
Customer in Berkshire Posted on 11/07/2022 , work completed 11/07/2022
The trader replied (on 09/03/2023)
Feedback like this means a lot to us, thank you for taking the time to leave us a wonderful review regarding the replacement of your hot water cylinder.
Very good work, courteous and thorough engineer
Customer Service
Quality
Value
Our annual boiler service was done today (oil boiler). The engineer was polite and professional and seemed to do his job thoroughly and capably. No mess or fuss.
Customer in Berkshire Posted on 23/06/2022 , work completed 23/06/2022
The trader replied (on 09/03/2023)
Its our pleasure to help with your annual boiler service, at Premier Heating Solutions we always strive for excellence. We appreciate you taking the time to leave us a wonderful review.
Boiler Replacement
Customer Service
Quality
Value
My old boiler flu and cylinder were replaced in two days at the agreed price. The job was complicated as the boiler and cylinder were in reversed positions so all the piping had to be replaced. A very quick job considering all the work needed. Callum the main engineer did an excellent neat and tidy job of all the work particularly the plumbing. From asking for a quote to completion of the job took no more than three weeks. All the people I came into contact with were helpful and very efficient so there was no hassle sorting out problems. In fact the only problem was when the removal of asbestos looked like putting the cost of the job up by 50%. This was quickly resolved by payment of a much smaller amount. I would thoroughly recommend this company and if i need any further work in the future will definitely use them again.
Customer in Berkshire Posted on 23/06/2022 , work completed 21/06/2022
The trader replied (on 09/03/2023)
Thank you for your fantastic review regarding your new boiler installation, it means so much to Premier Heating Solutions and the team to hear wonderful comments like this. It will be our pleasure to provide any further assistance you may require.