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Premier Heating Solutions Ltd

4.9

897 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne our friendly, customer-focused team offer a wide range of services. From leaky pipes to heating repairs, dripping taps to old boiler nightmares, you can count on us to keep your home cosy & warm.

We've been looking after families in Berkshire and Oxfordshire for over 15 years and understand when something goes wrong with your plumbing or heating, you want it fixed - quickly & reliably.

Why our customers choose us:

• Same-day service for priority customers
• Transparent fixed pricing for all services
• 90% of breakdowns are fixed on the first appointment
• A No Fix No Fee Guarantee on repairs
• Directly employed, fully insured engineers
• Industry leading guarantees
• 24/7 support included with your new boiler
• A range of repayment options
• Your new boiler installed in as little as 48hrs

With Premier Heating Solutions, you can rest assured that your home is in safe and capable hands. Call us now on 01491 671718.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
897 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
An oversight sorted.
Customer Service
Quality
Value
We were used to a call from our plumber who fitted our Boiler a few years ago for its annual service. When he retired we lost the reminder process until I came across the need again by accident. Fortunately, I had the e-mail of a plumber who now works for Premier Heating who arranged for a visit from a member of their team. Steve came and did a first class job , quick, clean and a nice guy as a bonus. We immediately booked him to complete fitting of Thermostats to all the necessary radiators. He completed this satisfactorily, despite having to deal with some long-established pipework. He'd be welcome back any time it's necessary. Super service from the Company.
Ian in Oxfordshire Posted on 21/04/2021 , work completed 21/04/2021
Excellent installation of a complete replacement heating system
Customer Service
Quality
Value
After our old heating system failed we took the decision to completely replace the system including the hot water cylinder. From the very beginning the team of engineers were polite, efficient, tidy and caring. Throughout the six days of work they kept us fully informed of what was going to be happening. This enabled us to keep to separate rooms in our house to enable them to work safely and efficiently. I particularly liked the fact that we would receive an Email informing us of the engineer(s) who would be attending on a daily basis (on one day we had a team of five engineers working on the system).
Customer in Hampshire Posted on 16/04/2021 , work completed 15/04/2021
Boiler Service
Customer Service
Quality
Value
Really pleased with Premier Heating. They installed a new gas boiler and upgraded the central heating system about 8 years ago for us and we have been using Premier Heating ever since to service the boiler. They are excellent in every way.
Customer in Reading Posted on 04/03/2021 , work completed 01/03/2021
New tap
Customer Service
Quality
Value
This is the first time we have used Premier as our previous plumber is retiring. The task was to fit a new kitchen tap so I was a little worried we would not get much attention as it is a small job. They were excellent - the plumber went out of his way for us. He had to go to a plumbers merchant to get an adapter as we had bought a Groehe (European not UK sizing). Despite that we were not charged extra. The pre-visit communication was also excellent.
Customer in Oxfordshire Posted on 15/02/2021 , work completed 09/02/2021
Very good service
Customer Service
Quality
Value
On calling Premier Heating Solutions Sue was very helpful. Callum the plumber arrived and did an excellent job. He was very quick and efficient. The cost of the job was as quoted. Very pleased with the service. I would highly recommend the Company and will be using them again myself.
Customer in West Berkshire Posted on 31/01/2021 , work completed 18/01/2021
A thoroughly pleasing experience, replacing a boiler with a new sealed system and new radiator valves, etc...
Customer Service
Quality
Value
From the initial contact, to the quotation (which was lower than the others), and to completion, the whole experience was an absolute pleasure. The quotation was immediate, the installation on the dates we agreed, by James and his colleagues, who arrived punctually, worked really hard until 5pm each day, always with a smile and politeness. The standard of work was excellent and the job was left clean and tidy. The invoice was exactly as agreed. Altogether a very pleasant experience.
Customer in Wokingham Posted on 29/01/2021 , work completed 28/01/2021
First Annual Service
Customer Service
Quality
Value
Our new boiler has been working perfectly since it was fitted by Premier Heating Solutions last March and has now very efficiently received its first service by Steve. He also very kindly looked at the gas fire and established that we need to contact a service engineer for it. A very satisfactory visit, thankyou.
Customer in West Berkshire Posted on 29/01/2021 , work completed 21/01/2021
New boiler, hot water tank, and eight radiators with hive
Customer Service
Quality
Value
Calum and his team completed all work in the time specified and all his team were extremely hard-working. All work has been completed to a high standard with minimal inconvenience. We are very happy with the installation and would highly recommend PHS.
Customer in Wokingham Posted on 25/01/2021 , work completed 25/01/2021
Installation of oil fired boiler
Customer Service
Quality
Value
Required a new boiler prior to Christmas as a result of old boiler leaking water. A very comprehensive on site inspection was carried out and managed to get work scheduled for 21/22/23 December. All four engineers who were involved in the installation were very professional and customer friendly. Work was carried out to schedule with minor chimney cementing work delayed to 31st due to weather. Overall an excellent experience.
Customer in West Berkshire Posted on 31/12/2020 , work completed 30/12/2020
A very professional installation of a completely new central heating system
Customer Service
Quality
Value
We were very impressed by Premier Heating Solutions. Their price was competitive and the quality of the work done was high. They worked hard to install our new Worcester Bosch boiler and a complete set of pipes and radiators (as we had warm air heating before). They installed all the new equipment before switching off our old system, so we had a very short period of time without heat (during the day) and never ran out of hot water. They removed the large old boiler and checked that the new system was running. They then returned the following afternoon for a few minor details and a check on the system. It is all working well and we are very happy. There is a great 12 year guarantee on the boiler too.
Customer in Oxfordshire Posted on 18/11/2020 , work completed 17/11/2020