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Premier Heating Solutions Ltd

4.9

936 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
936 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great service and very pleased with new boiler
Customer Service
Quality
Value
We have used Premier Heating for many years and have always been happy with their service.This was a new boiler and new valves on all radiators.We were given a quote which we thought was very reasonable and Callum arrived to do the job.He was polite,friendly and very efficient.The job was completed in the allotted time scale and Callum was a very clean and tidy worker and nothing was too much trouble and he was very considerate to our elderly dog who insisted on wandering around.The fee came in right on the quote.Thank you Callum for a excellent job done with the minimum of fuss and thank you Billy and James for their assistance.
Customer in Reading Posted on 22/07/2020 , work completed 21/07/2020
Excellant service
Customer Service
Quality
Value
I am really impressed with Premier Heating Solutions. From first enquiries to the boiler being fitted the service was excellant. Billy my engineer kept me informed throughout the work answering all my queries in a knowledgable manner. Very pleased with all aspects of the boiler work done. I highly recommend them
Customer in Reading Posted on 03/07/2020 , work completed 02/07/2020
Replacing a 40 year old boiler and hot water tank
Customer Service
Quality
Value
From start to finish premier heating solutions gave us full confidence that they were the right firm to do this job. Phil impressed immediately with his knowledge and can do attitude and the subsequent quote was better than expected. The old boiler was housed inside a large kitchen unit. The new one needed to be in exactly the same place as nowhere else was viable. Add to this a mixture of cast iron, imperial and metric pipes and fittings this was not going to be a simple like for like job. Hence our good feeling after the first visit and quote. The work took a little longer than first thought but it was a job really well done and we are delighted. Ollie certainly knows his stuff and worked non stop for the four days he was with us, very professional in every way. Our praise must also go to the ladies in the office who needed to update us on schedules, covid 19 related, etc etc. Again, all very professional. We look forward to recommending premier heating solutions to anyone needing this kind of work.
Customer in Wokingham Posted on 27/06/2020 , work completed 26/06/2020
New Boiler Replacement & Minor Works
Customer Service
Quality
Value
I required a new boiler and searched the internet for local boiler company reviews. I got 4 quotes and checked the latest reviews. Premier Heating were not the cheapest but had great reviews and explained all the options available and how much each version would all cost. I opted for them and agreed a date that suited me as I am still working. The engineer was a young man called James who was exceptionally professional and polite throughout the task. The task was completed as per the schedule and at the original price quoted even though James had to return on a third day to fit an additional part that was identified during the original installation but at no extra cost. The task was not straight forward as I had agreed some minor alterations. James conducted all of the work to a very high standard and refused our assistance in cleaning up on completion doing it all himself. I have highly recommend Premier Heating Solutions to all of my family and friends and would certainly use again, if I required this type of service.
Andy in West Berkshire Posted on 26/06/2020 , work completed 12/06/2020
Replace gas boiler and hot water cylinder
Customer Service
Quality
Value
The heating system in this newly acquired house needed work on it. The contractor gave sound advice on what was necessary, and subsequently provided a very competitive price. They had previously done work for my son who spoke highly of them. I am very pleased with the work, and am confident the new installation will give the heat and quietness to be expected. Billy, the engineer who did the work, was a pleasure to have about the house and is a great ambassador for the company.
Gordon Posted on 12/06/2020 , work completed 24/02/2020
New oil fired boiler.
Customer Service
Quality
Value
We are very pleased with our new boiler installation. It has been a very positive experience from inital enquiry through to completion. The installation has been carried to a high standard and works well, all due to the excellent workforce who are a credit to the company. We would highly recommend Premier Heating without any hesitation.
Richard Posted on 25/05/2020 , work completed 21/05/2020
Gas boiler install to replace oil system
Customer Service
Quality
Value
James working alone was confident and cheerful throughout 3 days of hard work and the boiler fired up first time. Would highly recommend Premier Heating.
Phyllis - Customer in West Berkshire Posted on 20/03/2020 , work completed 20/03/2020
Replacement central heating boiler, water tank and all controls
Customer Service
Quality
Value
Communication from the company was thorough and quick. I was without heat in a cold snap in February so the schedule was juggled to enable the work to be completed as soon as possible. James was highly professional and considerate at all times, giving clear information which demonstrated integrity and a determination to do a thorough job When a second visit proved necessary this was arranged to be done within two days and again was completed with care and consideration of the need to avoid mess or disruption When problems occurred James did everything he could to resolve them
Customer in Oxfordshire Posted on 06/03/2020 , work completed 06/03/2020
Boiler installation
Customer Service
Quality
Value
Arrived on time extremely good and sociable installers. One worked for 12 hours nonstop to complete an excellent job. Would strongly recommend them in every way. Well done !
Customer in West Berkshire Posted on 29/02/2020 , work completed 28/02/2020
Very professional
Customer Service
Quality
Value
Premier Heating Solutions were recommended to me by several of my neighbours, following which I used them to convert my old conventional central heating system to a Combi boiler system. Phil inspected and took time to listen to my requirements and queries before making his recommendations. He was knowledgeable and was very helpful and prepared a detailed quotation immediately. I had confidence in his recommendations and proceeded. The installation was carried out by James, who was professional throughout. He was polite, neat and took immense care with all his work. His priorities were to ensure that the job was carried out to the highest standard and that I was entirely satisfied, no matter if it took up more of his time. I have used many skilled tradesmen and engineers over the years with my work as a Chartered Surveyor, and James is up there with the best of them. Certainly he is the best that has ever worked in my house. These are high praises, to the extent he may be embarrassed, but they are completely deserved. I have no hesitation in recommending Premier Heating, who are a very friendly and professional firm.
Customer in Oxfordshire Posted on 10/01/2020 , work completed 10/01/2020