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Premier Heating Solutions Ltd

4.9

936 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
936 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Excellent service from start to finish
Customer Service
Quality
Value
The positive experience with Premier Heating started with a very thorough quote. Phil took his time, explained the options, listened to my questions and provided a quote. He was flexible in agreeing payment terms and adding an extra component. Rob and James arrived to do the installation work. They did a great job, very neat work, perfect match of the brickwork, and a good installation including the extra component. The boiler installation was finished in one day and Rob came back the next day for the power flush. The job was finished on time and to budget. The entire experience was positive, good clear communication from start to finish, excellent quality of work and a great team.
Customer in West Berkshire Posted on 04/06/2019 , work completed 04/06/2019
Recommended
The trader replied (on 31/07/2019)
We appreciate you taking the time to comment on our service in regards to your recent boiler installation. In providing a comprehensive quotation, which listens to your specific needs you have a heating system which is tailored to your requirements. We have an experienced and talented team of engineers, who get great satisfaction in doing a first class job. We are pleased that you have had a positive experience with us and look forward to your continued custom.
Boiler installation
Customer Service
Quality
Value
We had an old boiler replaced with a combi boiler. The guys did a beautiful job and taking the tank out was a big challenge, not a single scratch on the walls, stairs, anywhere! The engineers were very friendly, professional and explained everything thoroughly. They left the house clean and tidy. Good communication from the moment we contacted them for a quote, were happy to answer any questions we had. We are very pleased, thank you!
Customer in West Berkshire Posted on 31/05/2019 , work completed 30/05/2019
Recommended
The trader replied (on 31/07/2019)
Thank you for your kind review. We pride ourselves on our great communication to ensure that the boiler installation from initial contact to completion, goes smoothly and to plan. Our fantastic team of engineers have excellent skills and experience of installing boilers in a variety of properties.
Above and beyond.
Customer Service
Quality
Value
I have always had a good service from this company, above and beyond. Good and always polite.
Carole, Berkshire Posted on 31/05/2019 , work completed 31/05/2019
Recommended
The trader replied (on 31/07/2019)
Thank you for your continued support and feedback Carole.
Clean, efficient and production.
Customer Service
Quality
Value
New boiler installation, arrived on time, were careful not to create a mess, courteous & efficiently installed the boiler. Also did a good job of external building work required.
Thomas, Berkshire Posted on 31/05/2019 , work completed 31/05/2019
Recommended
The trader replied (on 31/07/2019)
Hi Thomas. We are pleased that our installation team of engineers were tidy and courteous. We hope we can be of service again in the future.
Quick & polite!
Customer Service
Quality
Value
Very efficient & prompt. Explained how things worked & tided up afterwards.
Juliet, Oxfordshire Posted on 29/05/2019 , work completed 29/05/2019
Recommended
The trader replied (on 31/07/2019)
Thank you for taking the time to review us Juliet. It is much appreciated.
Professional and tidy work
Customer Service
Quality
Value
The guys arrived on time, worked hard and did everything possible to make a great job. Very neat and tidy workmanship.
Michael, Berkshire Posted on 21/05/2019 , work completed 21/05/2019
Recommended
The trader replied (on 31/07/2019)
Thank you Michael for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job.
Prompt, professional and courteous
Customer Service
Quality
Value
Boiler service and heating system - check all done well. Very good, highly recommended.
Ian, Berkshire Posted on 14/05/2019 , work completed 14/05/2019
Recommended
The trader replied (on 01/08/2019)
Thank you for the review of your experience Ian
Cheerful and pleasant to have in the house!
Customer Service
Quality
Value
Boiler service, routine. Punctual and polite & very helpful.
Henry, Berkshire Posted on 14/05/2019 , work completed 14/05/2019
Recommended
The trader replied (on 31/07/2019)
Thank you Henry for your kind review. We are pleased that our engineer was punctual and polite. We hope to be of service again in the future.
Prompt and professional
Customer Service
Quality
Value
Just did the job with no fuss.
Peter, Berkshire Posted on 13/05/2019 , work completed 13/05/2019
Recommended
The trader replied (on 01/08/2019)
Good to hear, thank you
Professional and good value boiler fit
Customer Service
Quality
Value
We had a new boiler filled in and a new radiator. The schedule and budget was kept as agreed. Communication was excellent and very attentive. Rob did an excellent pipe work and installed everything to a high standard. There was a mixed up over a few items but all resolved very quickly and to our full satisfaction. We would recommend.
Bara, Berkshire Posted on 10/05/2019 , work completed 10/05/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.