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Premier Heating Solutions Ltd

4.9

897 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne our friendly, customer-focused team offer a wide range of services. From leaky pipes to heating repairs, dripping taps to old boiler nightmares, you can count on us to keep your home cosy & warm.

We've been looking after families in Berkshire and Oxfordshire for over 15 years and understand when something goes wrong with your plumbing or heating, you want it fixed - quickly & reliably.

Why our customers choose us:

• Same-day service for priority customers
• Transparent fixed pricing for all services
• 90% of breakdowns are fixed on the first appointment
• A No Fix No Fee Guarantee on repairs
• Directly employed, fully insured engineers
• Industry leading guarantees
• 24/7 support included with your new boiler
• A range of repayment options
• Your new boiler installed in as little as 48hrs

With Premier Heating Solutions, you can rest assured that your home is in safe and capable hands. Call us now on 01491 671718.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
897 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New Boiler Installation
Customer Service
Quality
Value
I've been very pleased with the whole experience from initial contact to completion of the installation of my new boiler. During the survey the engineer Steve Vincent was very helpful and knowledgeable and a quotation was prepared very quickly. There was lots of detail so it was easy to see exactly what I was going to receive. The installation was very efficient. The engineer Brandon arrived on time and he clearly explained what he was going to do and gave me confidence that the installation was going to be successful. It was very apparent that he was an experienced engineer and was very diligent and professional. On completion the system was thoroughly tested and I'm looking forward to having a nice warm house during the winter.
Customer in Berkshire Posted on 23/09/2024 , work completed 20/09/2024
The trader replied (on 11/10/2024)
Thank you for leaving us a review! We are thrilled to hear you are happy with you new Boiler! We will be sure to pass onto Brandon your gratitude as well! Thank you for choosing Premier Heating Solutions :) All the best!
Great work efficiently done , thank you
Customer Service
Quality
Value
From the moment Zac did the survey and Chris installed the new boiler everything was perfect . The house was clean where work was done . The work was done very efficiently and in the time I was told, in fact it was actually a little earlier. I had the boiler working for a while when the weather was cold and was so surprised how quiet it was. My old one was obviously noisy. As I don’t have internet banking paying was easy over the phone. Everyone I spoke to over the phone couldn’t have been more helpful. It was also nice to receive the cake !
Customer in Berkshire Posted on 19/09/2024 , work completed 30/08/2024
The trader replied (on 11/10/2024)
Thank you for leaving us an amazing review! We are pleased to hear you were happy with your new boiler and with our team. Were glad to hear you had all the support you needed and are thrilled you chose Premier Heating Solutions. All the best!
Pumbing repair and new main water tank in loft
Customer Service
Quality
Value
Excellent, quick and efficient service. Faults recognised quickly and solutions found. Job left clean and tidy. Very professional job. Would recommend this company.
Customer in Oxfordshire Posted on 08/08/2024 , work completed 07/08/2024
The trader replied (on 09/08/2024)
Thank you for leaving us a great review! We are happy to hear you found our company efficient and our engineer professional and clean and tidy. We look forward to working with you again in the future. All the best!
Boiler service - Recommended
Customer Service
Quality
Value
I've used premier heating for the last few years of boiler services and have not been disappointed so far. Spoke to the last engineer, James Mulvenna, for ages about Warhammer. James gave honest boiler advice and went above and beyond to provide a good service. Overall, recommended for a positive experience.
Customer in Berkshire Posted on 07/08/2024 , work completed 12/07/2024
The trader replied (on 09/08/2024)
Thank you for the brilliant review! We will be sure to pass on to James your fantastic feedback. We are happy to hear you was pleased with your boiler service and that you had a positive experience with us. Thank you for choosing Premier Heating Solutions, all the best!
Excellent Company and Staff
Customer Service
Quality
Value
Having experienced very many problems with boilers over the past 30 + years it has been such a relief to be looked after by a knowlegabel, dedicated, friendly and efficient team. Premier Heating is the best; and being looked after by Steve Barnes is the icing on the cake. Steve carried out an annual service on the Atag and supported his work with detailed and clear explanation on its operation, (I am a retired engineer) and found his knowlegable, truthful details were very encouraging. I recommend Premier Heating to all who maybe interested.
Customer in Berkshire Posted on 04/08/2024 , work completed 01/08/2024
The trader replied (on 09/08/2024)
Thank you for leaving us an amazing review! We appreciate you taking the time out of your day to leave us a review. We will be sure to pass on to Steve Barnes are kind feedback. Thank you for choosing Premier Heating Solutions. All the best !
Excellent from start to finish
Customer Service
Quality
Value
Very impressed with initial survey visit. Very thorough, took the time to explain everything properly. Really helpful advice and no hard sell. They were able to fit boiler within 2 weeks of survey. The 2 guys arrived nice and early, were very friendly and polite and even managed to work around 2 sleeping 20 something boys! They spent a lot of time explaining it all to me and were extremely careful and tidy. Work was all completed on schedule. If I'd known getting a new boiler would be this easy I would have done it years ago! Do not hesitate to use this company. I highly recommend.
Customer in Berkshire Posted on 12/07/2024 , work completed 05/07/2024
The trader replied (on 17/07/2024)
Thank you for leaving us an amazing review! We are so happy to hear you were pleased with our team installing you new boiler and that you found the process smooth and simply. We are happy you chose Premier Heating Solutions! All the best to you!
First Class Service from Beginning to End
Customer Service
Quality
Value
I was impressed with the first class service from my initial enquiry, through the home survey and ultimately the supply and fit of my new boiler. Everyone I dealt with was polite, efficient and very courteous - the back office, the installers and ancilliary staff were all excellent and made every effort to ensure that the process went smoothly. It is really nice to be able to deal with a local family run business which prides itself in service and excellence and that all the installers are directly employed by the company, not subcontracted out labour. I firmly believe that where possible I buy british and buy local.
Customer in Berkshire Posted on 26/06/2024 , work completed 21/06/2024
The trader replied (on 05/07/2024)
Thank you very much for leaving us an amazing review! I will be sure to pass on to our team your amazing feedback and positive words regarding your new boiler installation. We are very glad you chose a local company like ours and look forward to working with you again in the future. All the best to you!
Excellent service from Premier Heating
Customer Service
Quality
Value
What should have been a routine annual boiler service revealed some complex problems that required several visits. Steve from Premier was excellent at identifying the problems and then fixing them with minimal fuss and did not leave the property until he was sure that everything was working correctly. Great customer service Premier and well done having such skilled engineers like Steve on the team
Customer in Berkshire Posted on 22/06/2024 , work completed 20/06/2024
The trader replied (on 26/06/2024)
Thank you so much for leaving us an amazing review! We will be sure to pass on to Steve your kind words. We are pleased to hear all your issues are resolved too. Thank you for choosing Premier Heating Solutions. All the best!
Excellent service again from Premier Heating Solutions
Customer Service
Quality
Value
We have had a couple of services in the past 2 years, and lots of work to get our old heating system up to scratch and fit for the future. All the engineers we have had were very experienced, and took the time to explain and answer my multiple questions! Andy Mossop was here this week, and the work he did (change vented system to closed to address several issues, and a powerflush) was very thorough. Very happy to recommend him especially, all the engineers we have seen,and Premier as a company.
Customer in Berkshire Posted on 06/06/2024 , work completed 04/06/2024
The trader replied (on 14/06/2024)
Thank you for leaving us an amazing review! We will be sure to pass on to Andy you kind words regarding the changing of your system to a closed system instead of a vented. We are very pleased you chose Premier Heating Solutions. All the best!
New boiler installation
Customer Service
Quality
Value
We really enjoyed working with Premier Heating All of their staff are very pleasant and it was a real pleasure to deal with them. Even when we a bit demanding and asked lots of questions they went the extra mile to explain things and make sure we were happy with the end result.
Customer in Oxfordshire Posted on 30/05/2024 , work completed 19/05/2024
The trader replied (on 31/05/2024)
Thank you for leaving us an amazing review! We are pleased to hear you found our team pleasant and enjoyable to be around. We are happy you chose Premier Heating Solutions. All the best!