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Premier Heating Solutions Ltd

4.9

874 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne our friendly, customer-focused team offer a wide range of services. From leaky pipes to heating repairs, dripping taps to old boiler nightmares, you can count on us to keep your home cosy & warm.

We've been looking after families in Berkshire and Oxfordshire for over 15 years and understand when something goes wrong with your plumbing or heating, you want it fixed - quickly & reliably.

Why our customers choose us:

• Same-day service for priority customers
• Transparent fixed pricing for all services
• 90% of breakdowns are fixed on the first appointment
• A No Fix No Fee Guarantee on repairs
• Directly employed, fully insured engineers
• Industry leading guarantees
• 24/7 support included with your new boiler
• A range of repayment options
• Your new boiler installed in as little as 48hrs

With Premier Heating Solutions, you can rest assured that your home is in safe and capable hands. Call us now on 01491 671718.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
874 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Annual Boiler Service
Customer Service
Quality
Value
A few days before the annual Boiler Service a leak developed. When the engineer Steve Barnes arrived, I explained the fault and he investigated and was able to fix the leak by replacing the faulty module and continue to complete the boiler service. This meant that an extra call out was not necessary to fix the leak which he did not know about before arriving and therefore a very satisfactory outcome with the boiler leak being fixed and the annual service completed.
Customer in Berkshire Posted on 19/02/2024 , work completed 19/02/2024
The trader replied (on 22/02/2024)
Thank you for the amazing review! We will be sure to pass on to Steve your kind feedback. We are glad to hear your boiler is up and running, we are always here to help. All the best!
Power flush of CH system
Customer Service
Quality
Value
It was the 1st time I used Premier Heating Solution to repair my Central Heating - It required a power flush of the system and change of several aging radiator valves. Firstly I was pleasantly surprised with a prompt and helpful response from the office staff over the phone, only to be matched with the early start of their engineer coming to do the job. And that was not all - Andy was nice, polite and knowledgeable young engineer, willing to explain any silly question I could throw on him, and at the same time, work hard to finish the job well and on time. Also I was quite impressed with his / company's equipment - He had every single (modern) tool to do the job and to do it with great confidence. Overall very happy experience. Thank you
Customer in Hampshire Posted on 18/02/2024 , work completed 16/02/2024
The trader replied (on 01/03/2024)
Hello, and thank you for the the smashing review! We are so happy to hear you are pleased with your powerflush and with our engineer Andy. We will be sure to pass on your kind words to him. We also appreciate you taking the time out of your day to leave us a review. All the best!
Clear pricing for boiler replacement, on time and polite
Customer Service
Quality
Value
I chose Premier Heating for a boiler replacement on the basis of the competitive, clear and transparent pricing (with breakdown of cost of each element), which allowed easy comparison with quotes from other providers. Reasons for various elements of the work were explained (and I then verified) therefore building trust in the basis for the quote. The quote came in the form of a clear and easy to read/understand online document. There were some finance options, which I hadn't expected. The installation team arrived on time, completed the work in the indicated timeframe and were polite and careful not to leave a mess. I am pleased with the new boiler and sales/installation process. I would therefore recommend this company.
Customer in Berkshire Posted on 17/02/2024 , work completed 02/01/2024
The trader replied (on 01/03/2024)
Thank you so much for the glowing review! We are happy to hear you found our company's processes easy and straightforward to use. We also appreciate you taking the time out of your day to write us a review. All the best!
Unvented Cylinder Inspection
Professional service. Arrival on time, good communication with the office and service techician. Comprehensive explanations to all our questions.
Customer in Berkshire Posted on 12/02/2024 (Reviewer did not use service)
The trader replied (on 16/02/2024)
Thank you for the smashing review! We are glad to hear you are happy with our services. We are always here if you need us, all the best to you.
Fantastic service
Customer Service
Quality
Value
Had a new boiler fitted at very short notice as we had no heating - we were booked in within 2 days of calling. The work was completed over two visits and all three engineers were fantastic - Billy, Karl and Anthony. Professional, friendly and tidy. Very pleased with the work.
Customer in Berkshire Posted on 31/01/2024 , work completed 31/01/2024
The trader replied (on 06/02/2024)
Thank you for your amazing feedback! I will be sure to pass onto our team your generous comments. We are over the moon that you are happy with your new boilers, we are always here to help.
Excellent Service again
Customer Service
Quality
Value
We had an odd issue with the hot water that Irfan was able to solve for us in a timely and efficient way. He was very polite and informed us what the problem was (three way valve not closing) and he changed it. Again we were very impressed with response both from Irfan and the office. Well done.
Customer in Berkshire Posted on 31/01/2024 , work completed 24/01/2024
The trader replied (on 06/02/2024)
Thank you for the amazing feedback! We will be sure to pass onto Rifan and our office team your kind words. All the best to you.
Fantastic service and lovely people.Highly recommended,A+++++
Customer Service
Quality
Value
I don't normally leave reviews but really wanted to here. Premier Heating Solutions replaced my old boiler with a new combi - boiler and I can't recommend them highly enough. A really professional and friendly service from the first contact through a few phone calls to check details to a first class installation carried out with a minimum of fuss and a follow up call to make sure I was 100% happy. So pleased to have chosen this company, you're in good hands at every stage. Thank you so much !
Customer in Berkshire Posted on 29/01/2024 , work completed 17/01/2024
The trader replied (on 06/02/2024)
Thank you for your amazing review! All of us at Premier appreciate you taking the time out of your day to leave positive feedback. We are also glad you are pleased with your new Combi-Boiler! We are always here if you need us.
Great service
Customer Service
Quality
Value
Attended to perform a gas boiler service, CP12 & health check. Arrived on time, very friendly and thorough. Made the whole process very easy, explained what was going on throughout and we had a lovely chat. Would recommend.
Customer in Berkshire Posted on 29/01/2024 , work completed 22/01/2024
The trader replied (on 01/02/2024)
Hello, thank you for sharing your experience with us! I'm glad that you found the process of our company straight forward and that our engineers were helpful. All the best.
Efficientand good communication
Customer Service
Quality
Value
We have used Premier Heating for several years and always find them to be efficient. They communicate well from first enquiry through to completed work. All the team are polite and helpful and considerate of the needs of the client.
Customer in North Yorkshire Posted on 19/01/2024 , work completed 21/12/2023
The trader replied (on 08/02/2024)
Thank you for leaving an amazing review! We are glad to hear you are happy with the recent work carried out. We are always here to help.
Continuing to do good work
Customer Service
Quality
Value
So far so good with this trader. From fitting the new boiler in 2022, to fitting a new radiator system and fixing a boiler level situation with us, they have been helpful, polite and reliable.
Customer in Berkshire Posted on 17/01/2024 , work completed 16/12/2023
The trader replied (on 22/01/2024)
Thank you for your review! We are glad to hear you were happy with your boiler installation and your new radiator system. We are always here if you need us.