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Premier Heating Solutions Ltd

4.9

936 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
936 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Clean and tidy
Customer Service
Quality
Value
James the engineer impressed me with his knowledge of his trader, his tidiness whilst working. He kept me informed with everything he was doing requesting my opinion where necessary. James was very thorough throughout and left the job clean and tidy. He was very polite and friendly.
Christopher, Berkshire Posted on 08/05/2019 , work completed 08/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Christopher. Thank you for your kind review. It is good to hear that our engineer James, explained the process and was polite and friendly. We hope we can be of service again in the future.
Good service
Customer Service
Quality
Value
Very good service phones as he was running ahead of schedule. Not a problem. Very polite.
Colin, Berkshire Posted on 03/05/2019 , work completed 03/05/2019
Recommended
The trader replied (on 01/08/2019)
Thank you Colin for your kind review
Service
Customer Service
Quality
Value
Service done on boiler was prompt and professional. Trader was polite and apologised for being late.
Yvonne, Berkshire Posted on 02/05/2019 , work completed 02/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Yvonne. Thanks for your feedback. We appreciate you taking the time to comment on our service.
Installation of Combi Boiler
Customer Service
Quality
Value
Installation of Combi Boiler - delivered on time & budget. The process was thoroughly explained at every stage and operational details given. The engineers were tidy, thorough - discussed issues & solutions as they arose and were respectful of an old building.
Gillian, Berkshire Posted on 02/05/2019 , work completed 02/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Gillian. Thank you for your positive feedback. We pride ourselves on a great team of engineers with their skill and experience of installing boilers to overcome the challenges of an older building.
Professional and friendly service
Customer Service
Quality
Value
New boiler installation. From getting the quote through to the engineers finishing the job the service was professional, courteous and good value.
Gareth, Berkshire Posted on 30/04/2019 , work completed 30/04/2019
Recommended
Professional and efficient.
Customer Service
Quality
Value
Very helpful, from scoping the work needed - always good when turns out a smaller job than thought! Quick to fit in date to do the work, arrived on time. Neat pipework and minimal mess. Polite and knowledgeable.
Tracey, Berkshire Posted on 29/04/2019 , work completed 29/04/2019
Recommended
Really professional - as always.
Customer Service
Quality
Value
James, Berkshire Posted on 26/04/2019 , work completed 26/04/2019
Recommended
The trader replied (on 01/08/2019)
Thank you James for taking the time to review us.
Very prompt and thorough.
Customer Service
Quality
Value
Very prompt and thorough. Really pleased with the service.
Geraldine, Berkshire Posted on 25/04/2019 , work completed 25/04/2019
Recommended
The trader replied (on 31/07/2019)
Thank you for the review of your experience Geraldine
Excellent service
Customer Service
Quality
Value
They are always professional and reliable. Give great advice too, how to keep them in good shape.
Roger, Berkshire Posted on 23/04/2019 , work completed 23/04/2019
Recommended
The trader replied (on 31/07/2019)
Hello Roger. Thank you for the positive feedback. It is much appreciated.
Very helpful
Customer Service
Quality
Value
Very helpful & liked my dogs
Joanne, Berkshire Posted on 10/04/2019 , work completed 10/04/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.