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Premier Heating Solutions Ltd

4.9

918 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
918 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Fab, prompt & professional
Customer Service
Quality
Value
Very thorough, neat and tidy, knowledgeable, polite and professional. A great service thank you.
Kim, Berkshire Posted on 24/05/2018 , work completed 24/05/2018
The trader replied (on 08/08/2018)
Thanks for your feedback Kim. We are pleased that our engineer was polite & professional. We hope we can be of service again in the future.
My review
Customer Service
Quality
Value
Efficient, clean and polite. Sorted out unexpected issues. Explained the cause of the problem and how they fixed it. Good job!
Olga, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
The trader replied (on 06/08/2018)
Thank you for your positive feedback Olga
On time & professional
Customer Service
Quality
Value
Serviced central heating boiler. Kept us informed what they were doing & why. Provided helpful advice regarding operation of system. Generally first class services as usual.
Peter, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
The trader replied (on 06/08/2018)
Thank you for your great review, Peter. It is much appreciated.
Excellent service
Customer Service
Quality
Value
Always an excellent service from Premier.
Nick, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 23/07/2018)
Thank you Nick for your continued support and great feedback.
Boiler Installation
Customer Service
Quality
Value
Friendly very professional engineer and apprentice. Careful to do the job to the satisfaction of customer and very high quality.
John, Oxfordshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 06/08/2018)
Thank you for your kind review. It was a pleasure to carry out the installation for you and look forward to working with you in the future.
Would recommend!
Customer Service
Quality
Value
The guys were helpful and efficient and very considerate to my home.
Harri, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 06/08/2018)
Thank you for your great feedback Harri. We have a fantastic team of engineers & it is great to hear it from our customers.
Brilliant job
Customer Service
Quality
Value
Excellent service. Very pleasant and tidy worker. No hesitation in recommending.
Bob, Berkshire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 06/08/2018)
Thank you for your kind review Bob. It is much appreciated.
Prompt and professional
Customer Service
Quality
Value
Very good job, punctual and professional, nothing to add.
Nicholas, Berkshire Posted on 18/05/2018 , work completed 18/05/2018
Professional service
Customer Service
Quality
Value
Quick and efficient, professional service.
Leyna, Berkshire Posted on 18/05/2018 , work completed 18/05/2018
The trader replied (on 10/10/2018)
Thank you very much for taking the time to review your experience with us Leyna
Recommended
Customer Service
Quality
Value
We had a new central heating boiler proposed and then installed. The work was done on time to my complete satisfaction. They are very tidy when they work, friendly, tell you what they are doing, courteous. A couple of months after the installation, we had a bit of a problem. They came back, diagnosed a faulty valve and replaced it at no charge. They also noted that the water in the system was dirtier than they would expect after a full flush, so came and repeated the power flush, at no charge. I have recommended Premier Heating to friends. They have been pleased with the quote, pleased with the service and are now also recommending Premier Heating.
Geoff Ward, . Posted on 18/05/2018 , work completed 18/05/2018