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Premier Heating Solutions Ltd

4.9

930 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
930 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent boiler conversion
Customer Service
Quality
Value
Engineers were polite, knowledgeable and thorough when converting my system to a Combi boiler. Arrived on time every day and fitting / brick work carried out to a high standard.
Brian, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 08/08/2018)
Thank you for your positive feedback Brian. We pride ourselves on a great team of engineers with skill and expertise in installing a wide range of boilers
Fixed on time.
Customer Service
Quality
Value
Arrived in the correct window. Replumbed the defective section of pipework. Refilled system and checked for leaks. Explained what was to happen.
John, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 08/08/2018)
Many thanks for your feedback, John. It is good to hear that our engineer explained the process, which they are encouraged to do so, as part of the service we offer.
Great work, customer service. Prompt & professional.
Customer Service
Quality
Value
Arrived on time, professional and made the necessary adjustments to the boiler. Also, sorted out a problem with the shower. Excellent company!
Louis, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
The trader replied (on 10/10/2018)
Hello Louis. Great feedback. It was a pleasure to assist and resolve your boiler and plumbing issues.
Fab, prompt & professional
Customer Service
Quality
Value
Very thorough, neat and tidy, knowledgeable, polite and professional. A great service thank you.
Kim, Berkshire Posted on 24/05/2018 , work completed 24/05/2018
The trader replied (on 08/08/2018)
Thanks for your feedback Kim. We are pleased that our engineer was polite & professional. We hope we can be of service again in the future.
My review
Customer Service
Quality
Value
Efficient, clean and polite. Sorted out unexpected issues. Explained the cause of the problem and how they fixed it. Good job!
Olga, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
The trader replied (on 06/08/2018)
Thank you for your positive feedback Olga
On time & professional
Customer Service
Quality
Value
Serviced central heating boiler. Kept us informed what they were doing & why. Provided helpful advice regarding operation of system. Generally first class services as usual.
Peter, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
The trader replied (on 06/08/2018)
Thank you for your great review, Peter. It is much appreciated.
Boiler Installation
Customer Service
Quality
Value
Friendly very professional engineer and apprentice. Careful to do the job to the satisfaction of customer and very high quality.
John, Oxfordshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 06/08/2018)
Thank you for your kind review. It was a pleasure to carry out the installation for you and look forward to working with you in the future.
Would recommend!
Customer Service
Quality
Value
The guys were helpful and efficient and very considerate to my home.
Harri, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 06/08/2018)
Thank you for your great feedback Harri. We have a fantastic team of engineers & it is great to hear it from our customers.
Excellent service
Customer Service
Quality
Value
Always an excellent service from Premier.
Nick, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 23/07/2018)
Thank you Nick for your continued support and great feedback.
Brilliant job
Customer Service
Quality
Value
Excellent service. Very pleasant and tidy worker. No hesitation in recommending.
Bob, Berkshire Posted on 21/05/2018 , work completed 21/05/2018
The trader replied (on 06/08/2018)
Thank you for your kind review Bob. It is much appreciated.