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Premier Heating Solutions Ltd

4.9

930 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
930 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent
Customer Service
Quality
Value
The team could not have been better. I was dreading the disruption & mess & they made a really good job of it & cleared up well. All excellent team.
Christine, Berkshire Posted on 08/05/2018 , work completed 08/05/2018
The trader replied (on 17/05/2018)
Thank you for taking the time to review us Christine and thank you for the lovely feedback. Premier Heating Solutions.
My review
Customer Service
Quality
Value
Serviced boiler. Helpful.
Sandra, Berkshire Posted on 04/05/2018 , work completed 04/05/2018
Professional, prompt & courteous
Customer Service
Quality
Value
Very professional & courteous team of engineers. Prompt each day & kept us informed throughout. Appreciate your work Ethos, James, Peter, Barry, David, Luke.
Chris, Berkshire Posted on 02/05/2018 , work completed 02/05/2018
The trader replied (on 17/05/2018)
Thank you for the great feedback Chris. We pride ourselves on our great team of engineers but it's fantastic to hear it from our customers.
Professional & thorough
Customer Service
Quality
Value
Work completed - fixing toilet leak & replacing pressure release valve. Good explanation of work completed.
Adam, Berkshire Posted on 02/05/2018 , work completed 02/05/2018
The trader replied (on 17/05/2018)
Thank you for taking the time to review us Adam.
Helpful
Customer Service
Quality
Value
This is a very professional company, very well run and easy to deal with. The office staff arranged the day our boiler was to be installed very quickly and were very helpful. The team arrived on time and were very polite and helpful. They worked very hard and after installing our new boiler ensured we knew how to use it. Definitely an A* company!
Dawn, Berkshire Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 17/05/2018)
Thank you very much Dawn. Premier Heating Solutions.
Excellent!
Customer Service
Quality
Value
It has been a pleasure to deal with Premier Heating, from the initial telephone call (following a recommendation from a friend) through the prep estimators visit through to the excellent tea - today fitting the boiler.
Roger, Berkshire Posted on 26/04/2018 , work completed 26/04/2018
The trader replied (on 17/05/2018)
Thank you for the great feedback Roger. Premier Heating Solutions.
Very good job
Customer Service
Quality
Value
Premier Heating Solutions were employed to remove an old boiler, fit a new boiler (in a different position) and to reposition a radiator. All done with a minimum of fuss. Good job!
Leslie, Berkshire Posted on 26/04/2018 , work completed 26/04/2018
The trader replied (on 17/05/2018)
Thank you for the feedback, it's very much appreciated.
My review
Customer Service
Quality
Value
Excellent work & professional workers.
Susan, Berkshire Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 17/05/2018)
Thank you, Susan, for taking the time to review us. Premier Heating Solutions.
Professional and considerate
Customer Service
Quality
Value
This is the second time Premier have serviced my boiler and the service engineer came on time and was very courteous and professional.
Judith, Berkshire Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 17/05/2018)
Thank you for your review, Judith. It's very much appreciated. Premier Heating Solutions.
Efficient
Customer Service
Quality
Value
Polite chasing to arrange the visit as we had forgotten it was due. Visit itself was efficient - no issues - we will continue to PHS.
Paul, Berkshire Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 17/05/2018)
Great to hear Paul. We look forward to working with you again. Premier Heating Solutions.