Premier Heating Solutions Ltd

From our first contact with this company, their professionalism, politeness and transparency made them a rare stand-out. Having recently been the victim of nationally-recognised (and supposedly highly-recommended) scam plumbers, we were nervous - we’re not in our first flush of youth, and needed help with a boiler problem. From our very first contact with Premier Heating Solutions to the pristine state of our kitchen after a full boiler installation, we quickly realised that if more companies operated as considerately, transparently, honestly and professionally as this one does, TrustPilot would be out of a job! Customer service from every single member of the team we had contact with was outstanding. Engineers who visited our property were beyond helpful and professional. The quote we were given for the work was exactly what we were charged. On each occasion, the kitchen was left absolutely spotless. We so wish we had found this company sooner - we cannot recommend them highly enough and will be using them exclusively from now on!

I really can’t recommend Premier Heating enough. I contacted them as I needed a new water cylinder installed - something I had put off for a while, as I knew it wouldn’t be cheap! From the start, they were fantastic, the people I spoke to from the office as well as the people who came round to survey/install the cylinder, were all brilliant and couldn’t do enough to make sure all my questions were answered. They even sent a little gift after the work was completed which was very much appreciated. I am so pleased I finally got the work done and even more pleased that I chose Premier Heating.

The team completed a complicated job very well, solving problems as they went along, and delivered a very happy customer. Thanks team!

Just had my boiler serviced by Ejaz. Excellent service! Efficient, thorough and Ejaz didn't mind answering my questions. Very happy with my boiler fitted by this firm three years ago and the service provided thereafter.

I had a leaky pipe in my airing cupboard, Premier came promptly and gave me a quote of £264. Assuming this was a big job (I unfortunately know little about plumbing), I accepted the quote. They came on the day arranged and fixed the leak promptly and professionally. My only gripe is that the plumber took 35 mins to do this, and I fell that this was extortionate for £264. I contacted Premier to express my dismay at the high cost for such a small job but they refused to reduce the price. Possibly their prices are more reasonable for big jobs, but I would not recommend them for small ones.

New boiler fitted, tidy clean work, very friendly and knowledgeable engineers. From the quotation to follow up Premier are a first class company.

I was hugely impressed by Premier Heating Solutions. From the moment I contacted them, they were efficient, friendly and reliable. They talked me through the possibilities for my new boiler, explained the reasoning behind possible decisions, and carried out the work to a very high standard. Already, I’m impressed with the after-care service and feel as if nothing will be a problem if I contact them. I would recommend them highly.

Great service with due diligence all the way. Have been using Premier Heating for some years now since they first installed our boiler and can highly recommend them and their professionalism to anyone who would like a major install or simply a boiler service.

We contacted Premier Heating Solutions due to a leaking boiler they arranged a free engineer visit in a short notice and upon inspection an issue found and they accommodate another visit before we travelled abroad. This was an amazing services. Thank you

Engineer was courteous and carried out boiler service quickly even took me through a few steps that would help me between services. Great service and can’t fault the work