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Endorsed by Which? Trusted Traders

Premier Heating Solutions Ltd

Profile thumb premier engineer
4.9

817 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

While it would be easy to tell you we have the most professional, highly skilled heating engineers around, we recognise everyone is saying the same thing and these statements alone offer no tangible benefits.

This is the reason we'd like you to look at what we're offering, read our reviews and more importantly look at our competitors. Google them, call them, get a quotation and look at their reviews. This will give you some perspective on what the industry standard is and what 99% of them are offering.

With us you'll get:

• A fixed price guarantee.

• A parts and labour guarantee of up to 12-years.

• A same day call out guarantee if you need us.

• A directly employed team of engineers.

• A range of payment options including 0% finance.

• A support team available 24/7 for emergencies.

We're the experts in our field and with over 1000 five star reviews to our name and counting, you can feel safe in the knowledge that you've got the very best working in your home.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
817 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New boiler installation
Customer Service
Quality
Value
Callum did a first rate job with great attention to detail. He was happy and friendly even though the garage where he was working was freezing. Everything was left clean and tidy. Could not be faulted. The whole company needs to be commended for their professionalism and work ethics. From my first phone enquiry to the finished job they were all nothing but responsive and helpful. Why are there not more companies like this?
Customer in Posted on 29/11/2021 , work completed 27/11/2021
Great Customer Service included in price.... Would strongly recommend.
Customer Service
Quality
Value
Very helpful and efficient from start to finish. From Helen to Cullum, great professional attitude. All questions pre-empted, job done with a smile.
Customer in West Berkshire Posted on 29/11/2021 , work completed 22/11/2021
boiler service
Customer Service
Quality
Value
The service was carried out by Steve. He was efficient and pleasant: good work! I recommend Premier Heating solutions very highly for good conscientious work, and superior service.
Customer in West Berkshire Posted on 18/11/2021 , work completed 18/11/2021
Premier Heating Supplies - New Boiler Install
Customer Service
Quality
Value
Excellent service, really pleasant polite team that tackled an ancient boiler and system quickly and efficiently. Really tidy , clean and attentive due to the cold weather. Thank you so much, after care is a must and superb. Real peace of mind. Thank you so much again
Customer in Oxfordshire Posted on 17/11/2021 , work completed 12/10/2021
Boiler service & Safety Inspection
Customer Service
Quality
Value
Appointment was on time, the engineer was very dilagent with all his test. This was the first service after the boiler was installed by Premier a year ago. No complaints.
Customer in Oxfordshire Posted on 02/11/2021 , work completed 26/10/2021
Usual first class service.
Customer Service
Quality
Value
Usual excellent service from Premier Heating Solutions; this time carried out by Neil. He was pleasant and very helpful when answering my queries re: setting up the timer. He was methodical, quiet and cheerful. Thank you Neil. See you next year!
Customer in Wokingham Posted on 20/10/2021 , work completed 20/10/2021
Superb Professional Service
Customer Service
Quality
Value
We needed all of our under sink drainage pipework in the kitchen to be re-installed as well as re-attaching supply pipes to the wall. We had been let down by other companies. Premier Heating Solutions provided a confident, professional approach from the start. A plumber called us back within an hour of our inquiry and arranged a diagnostic visit. All prices and working procedures were clearly explained; an email confirmation followed together with an appointment reminder the day before. Steve visited us on time and explained clearly the work needed. A quote followed by email later that day, with a simple electronic process for accepting it. An appointment was sent within a few hours of our accepting the quote. James M carried out the work for us and found it to be more complex than anticipated. Despite his having to spend over 3 hours on-site, and driving off to collect additional parts, there was no increase in the quoted price. Throughout the work, we were kept fully informed of progress in language we could easily understand! Both engineers wore masks as we'd requested and observed Covid protocols
Maurice in West Berkshire Posted on 14/10/2021 , work completed 07/10/2021
Replace boiler
Customer Service
Quality
Value
Excellent service, really pleasant polite team that tackled an ancient boiler and system quickly and efficiently
Customer in Hampshire Posted on 09/09/2021 , work completed 25/08/2021
Quick response, quick repair
Customer Service
Quality
Value
On 2/9/21, we awoke to no hot water. I rang Premier Heating at 8.45 am and left a message on their answerphone. At 11.40 am, with apologies for the delay, Vicky rang to arrange a visit from an engineer. The deal was that the engineer would make a diagnostic visit for £70 + VAT. If he could resolve the problem at the same time, the above fee would be waived in favour of a fee for correcting the fault - also £70 + VAT as no spare parts were needed. The engineer was booked to come between 3.0 and 5.0 pm the same day. He arrived at 3.01 pm with an attendant apprentice. By 3.40 pm, the problem was solved, backed up by checking the central heating system as well as the hot water supply. One could hardly ask for better service.
Customer in West Berkshire Posted on 02/09/2021 , work completed 01/09/2021
5 Star aftercare - this is how all companies should operate
Customer Service
Quality
Value
Hot water tank started leaking 8 months after installation. Calum came out on Monday to diagnose the fault and identified an issue with the factory fitted seal on the flow inlet, tank was replaced by James on Wednesday quickly efficiently with no mess. Fantastic aftercare service.
Customer in Wokingham Posted on 01/09/2021 , work completed 16/08/2021