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Endorsed by Which? Trusted Traders

Premier Heating Solutions Ltd

Profile thumb premier engineer
4.9

810 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

While it would be easy to tell you we have the most professional, highly skilled heating engineers around, we recognise everyone is saying the same thing and these statements alone offer no tangible benefits.

This is the reason we'd like you to look at what we're offering, read our reviews and more importantly look at our competitors. Google them, call them, get a quotation and look at their reviews. This will give you some perspective on what the industry standard is and what 99% of them are offering.

With us you'll get:

• A fixed price guarantee.

• A parts and labour guarantee of up to 12-years.

• A same day call out guarantee if you need us.

• A directly employed team of engineers.

• A range of payment options including 0% finance.

• A support team available 24/7 for emergencies.

We're the experts in our field and with over 1000 five star reviews to our name and counting, you can feel safe in the knowledge that you've got the very best working in your home.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
810 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Replace boiler
Customer Service
Quality
Value
Excellent service, really pleasant polite team that tackled an ancient boiler and system quickly and efficiently
Customer in Hampshire Posted on 09/09/2021 , work completed 25/08/2021
Quick response, quick repair
Customer Service
Quality
Value
On 2/9/21, we awoke to no hot water. I rang Premier Heating at 8.45 am and left a message on their answerphone. At 11.40 am, with apologies for the delay, Vicky rang to arrange a visit from an engineer. The deal was that the engineer would make a diagnostic visit for £70 + VAT. If he could resolve the problem at the same time, the above fee would be waived in favour of a fee for correcting the fault - also £70 + VAT as no spare parts were needed. The engineer was booked to come between 3.0 and 5.0 pm the same day. He arrived at 3.01 pm with an attendant apprentice. By 3.40 pm, the problem was solved, backed up by checking the central heating system as well as the hot water supply. One could hardly ask for better service.
Customer in West Berkshire Posted on 02/09/2021 , work completed 01/09/2021
5 Star aftercare - this is how all companies should operate
Customer Service
Quality
Value
Hot water tank started leaking 8 months after installation. Calum came out on Monday to diagnose the fault and identified an issue with the factory fitted seal on the flow inlet, tank was replaced by James on Wednesday quickly efficiently with no mess. Fantastic aftercare service.
Customer in Wokingham Posted on 01/09/2021 , work completed 16/08/2021
Great local company
Customer Service
Quality
Value
I asked Premier to quote for servicing our boiler, fitting a replacement radiator and re-fitting an old one to allow the wall behind it to be redecorated. The quote came through quickly and I phoned to arrange the appointment for the work to be done. Got through to Vicky in the office who was very helpful and booked the work in for a few days later. James arrived on time and kept us informed of progress, then checked with us when it turned out the old radiator would need to be removed completely and refitted at a later date. The work was completed in good time and I was really pleased with the workmanship and friendly communication throughout.
Customer in Reading Posted on 27/08/2021 , work completed 20/08/2021
Great work & service
Customer Service
Quality
Value
We were very pleased and satisfied with the professional service provided by the engineers, Oli and Carl and the “back up team” We are very happy with the installation. We would happily recommend your company at any time. Thank you
Customer in West Berkshire Posted on 18/07/2021 , work completed 16/07/2021
Replaced old gas central heating boiler with new one
Customer Service
Quality
Value
Turned up on time, were clean, careful and businesslike. Completed the work in good time, and the system works well, no hesitation in recommending them at all. Have a service contract with them taken out at the time, they contact me when service is due, and again provide an excellent service. They turn up on time, get on with it, clean up as required, are always courteous and friendly, explaining as and when required what they are doing.
Customer in Newbury Posted on 15/07/2021 , work completed 17/05/2018
Punctual & Great Service
Customer Service
Quality
Value
Premier Heating installed a new boiler 1 year ago, which was a great experience. Proactively contacted me for the annual service. Next day Engineer arrived within the agreed time window. Great first impression of the Engineer was friendly, knowledgeable & helpful. Also efficient and went above & beyond with questions whilst he was here. Would have no qualms recommending Premier Heating. Was a nice to experience an engineer who appeared to enjoy his job & engaging with customers!
Mandy in Wokingham Posted on 02/07/2021 , work completed 02/07/2021
Excellent communication and service
Customer Service
Quality
Value
After a boiler failure Premier were recommended as approved installers through the rapid install scheme with Worcester Bosch. From survey through to installation and follow up... great communication and the engineers were prompt, efficient and friendly, which is a relief when you have no heating or hot water and have a family member with a severe disability. Small issues were dealt with quickly and effectively and I am more than pleased with my new Smart Boiler and Premier Heating Solutions. Zach, James and Steve did a great job and that is why I would recommend Premier. I have also signed up for the Gas Boiler Service Plan that gives me peace of mind that any future issues will dealt with by the professional team at Premier! Thanks!
Abby in Reading Posted on 06/05/2021 , work completed 06/05/2021
Consistently excellent
Customer Service
Quality
Value
I have been using the company for several years which speaks for itself. They are consistently reliable professional and good to communicate with. Looking at the job done yesterday which was to replace 3 toilet pans and covers they turned up on time, took all the measures needed to protect the carpets, took all the time needed to remove the old sealant (difficult and time-consuming) and cleaned up thoroughly. Both engineers (one an apprentice) were polite and communicative. In summary a top class experience. In addition the company had previously spent a lot of time and resource to find replacement pan seats and covers for the old toilet pans. None of the right size could be located which was my expectation but the fact that the company did extensive research was typical of their normal high standards.
Customer in Oxfordshire Posted on 30/04/2021 , work completed 29/04/2021
An oversight sorted.
Customer Service
Quality
Value
We were used to a call from our plumber who fitted our Boiler a few years ago for its annual service. When he retired we lost the reminder process until I came across the need again by accident. Fortunately, I had the e-mail of a plumber who now works for Premier Heating who arranged for a visit from a member of their team. Steve came and did a first class job , quick, clean and a nice guy as a bonus. We immediately booked him to complete fitting of Thermostats to all the necessary radiators. He completed this satisfactorily, despite having to deal with some long-established pipework. He'd be welcome back any time it's necessary. Super service from the Company.
Ian in Oxfordshire Posted on 21/04/2021 , work completed 21/04/2021