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Premier Heating Solutions Ltd

4.9

880 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne our friendly, customer-focused team offer a wide range of services. From leaky pipes to heating repairs, dripping taps to old boiler nightmares, you can count on us to keep your home cosy & warm.

We've been looking after families in Berkshire and Oxfordshire for over 15 years and understand when something goes wrong with your plumbing or heating, you want it fixed - quickly & reliably.

Why our customers choose us:

• Same-day service for priority customers
• Transparent fixed pricing for all services
• 90% of breakdowns are fixed on the first appointment
• A No Fix No Fee Guarantee on repairs
• Directly employed, fully insured engineers
• Industry leading guarantees
• 24/7 support included with your new boiler
• A range of repayment options
• Your new boiler installed in as little as 48hrs

With Premier Heating Solutions, you can rest assured that your home is in safe and capable hands. Call us now on 01491 671718.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
880 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service again from Premier Heating Solutions
Customer Service
Quality
Value
We have had a couple of services in the past 2 years, and lots of work to get our old heating system up to scratch and fit for the future. All the engineers we have had were very experienced, and took the time to explain and answer my multiple questions! Andy Mossop was here this week, and the work he did (change vented system to closed to address several issues, and a powerflush) was very thorough. Very happy to recommend him especially, all the engineers we have seen,and Premier as a company.
Customer in Berkshire Posted on 06/06/2024 , work completed 04/06/2024
New boiler installation
Customer Service
Quality
Value
We really enjoyed working with Premier Heating All of their staff are very pleasant and it was a real pleasure to deal with them. Even when we a bit demanding and asked lots of questions they went the extra mile to explain things and make sure we were happy with the end result.
Customer in Oxfordshire Posted on 30/05/2024 , work completed 19/05/2024
The trader replied (on 31/05/2024)
Thank you for leaving us an amazing review! We are pleased to hear you found our team pleasant and enjoyable to be around. We are happy you chose Premier Heating Solutions. All the best!
Highly recommended
Customer Service
Quality
Value
We had an engineer visit to service our boiler, which identified a failure which made it unsafe to use. Premier were able to schedule an appointment a few days later for the installation of a new boiler, which was completed on time and to a high standard. The engineers were very professional, arrived at the agreed times and communicated clearly throughout the installation. Our new boiler also comes with an extended warranty through Premier which gives us additional reassurance.
Customer in Berkshire Posted on 21/05/2024 , work completed 09/05/2024
The trader replied (on 23/05/2024)
Thank you for leaving us an amazing review! Our team at Premier Heating Solutions are so pleased to hear you were happy with your new boiler install. It gives us joy to hear that we met your standards and you would recommend us to your friends and family. All the best to you!
New boiler install
Customer Service
Quality
Value
Wot can I say absolutely fantastic company Very trusting friendly service an helpful Good price on new boiler installation Can’t thank them enough Fully recommend this local company
Customer in Berkshire Posted on 17/05/2024 , work completed 24/04/2024
The trader replied (on 31/05/2024)
Thank you for leaving us a review! We are glad to hear you are happy with your new boiler as well as the installation price, and that you found our team pleasant. Thank you for choosing Premier Heating Solutions!
Boiler service
Customer Service
Quality
Value
Just wanted to let you know what an excellent job your engineer Andrew did today servicing our boiler. He represented your company extremely well. Since purchasing the boiler from Premier Heating Solutions it has been totally reliable and any dealings I have had with you have been first class. Thanks again
Customer in Oxfordshire Posted on 08/05/2024 , work completed 08/05/2024
The trader replied (on 17/05/2024)
Thank you for leaving us an amazing review! We will be sure to pass on to Andrew your kind words. Our team at Premier Heating are over the moon that you are happy with the services and we appreciate you as one of our loyal customers. All the best to you!
Impressed with the service from Premier Heating Solutions
Customer Service
Quality
Value
We had a new ATAG boiler installed and we went with Premier Heating Solutions because I was very keen on getting this boiler. Although a more expensive quote than the competitors, they did a good job of replacing our old Worcester boiler and were very impressed with the service from initial quote to installation. We had a full flushing done and they even changed the position of the flue and were able to get a bricklayer out within a few hours to complete the job. All the 3 workmen were very friendly and professional and work was completed on time. Very happy with our new boiler.
Customer in Berkshire Posted on 01/05/2024 , work completed 04/04/2024
The trader replied (on 03/05/2024)
Hello and thank you for choosing Premier Heating Solutions. We appreciate you leaving us an amazing review! We are pleased to hear that you are happy with your new ATAG boiler and you found our engineers pleasant to be around. All the best!
New Boiler
Customer Service
Quality
Value
Apart from the engineers being given the wrong address Premier Heating were excellent. The whole process from initial contact on the Web, visit from their surveyor, a price given and installation took less than a week. The two engineers, Tom and Lee (Leigh) were brilliant. Both were jovial, pleasant and extremely professional. Would highly recommend
Customer in Berkshire Posted on 24/04/2024 , work completed 18/04/2024
The trader replied (on 03/05/2024)
Hello, thank you for leaving us an amazing review! We are pleased to hear you are happy with your new boiler and you were impressed by engineers Tom and Lee. We will be sure to pass onto them your kind words. Thank you for choosing Premier Heating Solutions. All the best!
Great work with attention to detail.
Customer Service
Quality
Value
After having an oil boiler replaced at my previous address, and being very with the quality of service. We decided to use premier Heating Solutions again to replace our gas boiler, a radiator and valves etc. From the sales team to the engineers and the After care, we have been very happy with them. Chris, Karl and team were extremely hard working and knowledgeable, keeping us informed every step of the way. Nothing was too much trouble for them.
Customer in Oxfordshire Posted on 10/04/2024 , work completed 09/04/2024
The trader replied (on 12/04/2024)
Thank you for the smashing review! We will be sure to pass on to Chris and Carl your positive feedback. It's such great news to hear your expectations were met and you were happy with your new gas boiler and radiator. All the best to you!
Very Professional and Excellent After Care
Customer Service
Quality
Value
We had premier come over to inspect an overflowing Feed & Expansion in the loft. The issue stemmed from a faulty hot water cylinder. Given that we have future plans to install a heat pump, we wanted to make sure that we didn’t double our costs, by replacing the tank now - only to need to replace the tank again the in future. The Premier team were very knowledgeable and helpful at recommending the work that would need to be done - and complete understood the objective for our future ambitions. Once I had accepted the quote, it only took a week before the work started. The two guys who came to do the fitting were incredibly friendly, and very professional - and they were very respectful of our house, and made sure to protect everywhere where they were working. The work took two days - there was unfortunately a small leak that occurred between the days, as a result of the work they were doing (these things happen), which left some staining on the walls downstairs. To the upmost testimony to the Premier team - they then went above and beyond to make it good - and sent round a fantastic painter and decorator - who painted the entire room for us! (In a colour of our choosing). We are very happy with the work they performed and even happier with the level of after care they provided. Highly recommended indeed.
Customer in Berkshire Posted on 09/04/2024 , work completed 19/03/2024
The trader replied (on 12/04/2024)
Thank you very much for this amazing review! We really appreciate you taking the time to write positive feedback about our team. We are glad to hear your pleased with your new cylinder, and that all of us at Premier Heating have exceeded your expectations. We are grateful to have you as one of our customers. Thank you again and all the best!
Excellent friendly service
Customer Service
Quality
Value
Excellent friendly service, very professional and reasonably priced. I’d highly recommend this company for household plumbing and heating work.
Customer in Berkshire Posted on 08/04/2024 , work completed 26/03/2024
The trader replied (on 03/05/2024)
Hello thank you for your review! We are always here to help, thank you for choosing Premier Heating Solutions. All the best.