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Premier Heating Solutions Ltd

4.9

930 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
930 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
First Class Service from Beginning to End
Customer Service
Quality
Value
I was impressed with the first class service from my initial enquiry, through the home survey and ultimately the supply and fit of my new boiler. Everyone I dealt with was polite, efficient and very courteous - the back office, the installers and ancilliary staff were all excellent and made every effort to ensure that the process went smoothly. It is really nice to be able to deal with a local family run business which prides itself in service and excellence and that all the installers are directly employed by the company, not subcontracted out labour. I firmly believe that where possible I buy british and buy local.
Customer in Berkshire Posted on 26/06/2024 , work completed 21/06/2024
The trader replied (on 05/07/2024)
Thank you very much for leaving us an amazing review! I will be sure to pass on to our team your amazing feedback and positive words regarding your new boiler installation. We are very glad you chose a local company like ours and look forward to working with you again in the future. All the best to you!
Excellent service from Premier Heating
Customer Service
Quality
Value
What should have been a routine annual boiler service revealed some complex problems that required several visits. Steve from Premier was excellent at identifying the problems and then fixing them with minimal fuss and did not leave the property until he was sure that everything was working correctly. Great customer service Premier and well done having such skilled engineers like Steve on the team
Customer in Berkshire Posted on 22/06/2024 , work completed 20/06/2024
The trader replied (on 26/06/2024)
Thank you so much for leaving us an amazing review! We will be sure to pass on to Steve your kind words. We are pleased to hear all your issues are resolved too. Thank you for choosing Premier Heating Solutions. All the best!
Excellent service again from Premier Heating Solutions
Customer Service
Quality
Value
We have had a couple of services in the past 2 years, and lots of work to get our old heating system up to scratch and fit for the future. All the engineers we have had were very experienced, and took the time to explain and answer my multiple questions! Andy Mossop was here this week, and the work he did (change vented system to closed to address several issues, and a powerflush) was very thorough. Very happy to recommend him especially, all the engineers we have seen,and Premier as a company.
Customer in Berkshire Posted on 06/06/2024 , work completed 04/06/2024
The trader replied (on 14/06/2024)
Thank you for leaving us an amazing review! We will be sure to pass on to Andy you kind words regarding the changing of your system to a closed system instead of a vented. We are very pleased you chose Premier Heating Solutions. All the best!
New boiler installation
Customer Service
Quality
Value
We really enjoyed working with Premier Heating All of their staff are very pleasant and it was a real pleasure to deal with them. Even when we a bit demanding and asked lots of questions they went the extra mile to explain things and make sure we were happy with the end result.
Customer in Oxfordshire Posted on 30/05/2024 , work completed 19/05/2024
The trader replied (on 31/05/2024)
Thank you for leaving us an amazing review! We are pleased to hear you found our team pleasant and enjoyable to be around. We are happy you chose Premier Heating Solutions. All the best!
Highly recommended
Customer Service
Quality
Value
We had an engineer visit to service our boiler, which identified a failure which made it unsafe to use. Premier were able to schedule an appointment a few days later for the installation of a new boiler, which was completed on time and to a high standard. The engineers were very professional, arrived at the agreed times and communicated clearly throughout the installation. Our new boiler also comes with an extended warranty through Premier which gives us additional reassurance.
Customer in Berkshire Posted on 21/05/2024 , work completed 09/05/2024
The trader replied (on 23/05/2024)
Thank you for leaving us an amazing review! Our team at Premier Heating Solutions are so pleased to hear you were happy with your new boiler install. It gives us joy to hear that we met your standards and you would recommend us to your friends and family. All the best to you!
New boiler install
Customer Service
Quality
Value
Wot can I say absolutely fantastic company Very trusting friendly service an helpful Good price on new boiler installation Can’t thank them enough Fully recommend this local company
Customer in Berkshire Posted on 17/05/2024 , work completed 24/04/2024
The trader replied (on 31/05/2024)
Thank you for leaving us a review! We are glad to hear you are happy with your new boiler as well as the installation price, and that you found our team pleasant. Thank you for choosing Premier Heating Solutions!
Boiler service
Customer Service
Quality
Value
Just wanted to let you know what an excellent job your engineer Andrew did today servicing our boiler. He represented your company extremely well. Since purchasing the boiler from Premier Heating Solutions it has been totally reliable and any dealings I have had with you have been first class. Thanks again
Customer in Oxfordshire Posted on 08/05/2024 , work completed 08/05/2024
The trader replied (on 17/05/2024)
Thank you for leaving us an amazing review! We will be sure to pass on to Andrew your kind words. Our team at Premier Heating are over the moon that you are happy with the services and we appreciate you as one of our loyal customers. All the best to you!
Impressed with the service from Premier Heating Solutions
Customer Service
Quality
Value
We had a new ATAG boiler installed and we went with Premier Heating Solutions because I was very keen on getting this boiler. Although a more expensive quote than the competitors, they did a good job of replacing our old Worcester boiler and were very impressed with the service from initial quote to installation. We had a full flushing done and they even changed the position of the flue and were able to get a bricklayer out within a few hours to complete the job. All the 3 workmen were very friendly and professional and work was completed on time. Very happy with our new boiler.
Customer in Berkshire Posted on 01/05/2024 , work completed 04/04/2024
The trader replied (on 03/05/2024)
Hello and thank you for choosing Premier Heating Solutions. We appreciate you leaving us an amazing review! We are pleased to hear that you are happy with your new ATAG boiler and you found our engineers pleasant to be around. All the best!
New Boiler
Customer Service
Quality
Value
Apart from the engineers being given the wrong address Premier Heating were excellent. The whole process from initial contact on the Web, visit from their surveyor, a price given and installation took less than a week. The two engineers, Tom and Lee (Leigh) were brilliant. Both were jovial, pleasant and extremely professional. Would highly recommend
Customer in Berkshire Posted on 24/04/2024 , work completed 18/04/2024
The trader replied (on 03/05/2024)
Hello, thank you for leaving us an amazing review! We are pleased to hear you are happy with your new boiler and you were impressed by engineers Tom and Lee. We will be sure to pass onto them your kind words. Thank you for choosing Premier Heating Solutions. All the best!
Great work with attention to detail.
Customer Service
Quality
Value
After having an oil boiler replaced at my previous address, and being very with the quality of service. We decided to use premier Heating Solutions again to replace our gas boiler, a radiator and valves etc. From the sales team to the engineers and the After care, we have been very happy with them. Chris, Karl and team were extremely hard working and knowledgeable, keeping us informed every step of the way. Nothing was too much trouble for them.
Customer in Oxfordshire Posted on 10/04/2024 , work completed 09/04/2024
The trader replied (on 12/04/2024)
Thank you for the smashing review! We will be sure to pass on to Chris and Carl your positive feedback. It's such great news to hear your expectations were met and you were happy with your new gas boiler and radiator. All the best to you!