Premier Heating Solutions Ltd

I was impressed from the minute I made an email enquiry about replacing a faulty shower pump. A very professional website and team of colleagues both in the office and in the field. I received an almost immediate response with an outlined quote and online ability to agree the quote. The cost was not the cheapest but you pay for quality and this firm has definite quality - the quote was the price I paid. I only wish that I had discovered this company before now. I had to telephone several times and spoke to Steve, Rich and Helen all of whom were friendly, professional, patient and very reassuring. I was very impressed with everyone's 'can do' approach . I had to have several visits over a couple of weeks (as the result of a manufacturer sending two faulty replacement shower pumps and insisting on alterations to pipework) and nothing was too much trouble. I cannot commend Andy highly enough and Carl too, both gave clear explanations of what was being done and went the extra mile answering all of my many questions. A thank you also to Neil who helped with communication with the pump manufacturer and Steve too who also did work as part of the job. Everyone left the area clean and clear of debris and very respectful of my pale carpet. I highly recommend Premier Heating Solutions and I have already told friends about them. I will not hesitate to contact them when my boiler needs replacing .

I contacted Premier Heating when our water tank was overflowing through the external outlet pipe. The company responded to my call in a timely manner and sent Andy to fix it. He quickly identified the problem and replaced the broken float valve which rectified the problem. He arrived on time, was very tidy and thorough and checked everything was working afterwards, including our heating. Andy noticed that when he tried to turn the water off prior to fixing the overflowing tank, the stopcock inside the house was difficult to turn and was leaking slightly. He gave us a quote for replacing the stopcock which we accepted and he came back to do this job. As before, he arrived on time. In order to replace the internal stopcock, he had to turn off the mains water supply using the external stopcock outside the hose. This proved a mammoth task as it was deep underground and had become buried with soil. Andy painstakingly removed all the soil and eventually manage to locate the stopcock and turn the water off. I was very impressed by his perseverance and determination to get the job done. Premier Heating clearly believe in looking after their customers. We will certainly use them again.

I've just had a new boiler fitted and a power flush done and like to go on record to thank the whole team at Premier for doing a job well done. They were on time, tidy in appearance, polite and 2friendly. Any questions I had was answered professionally and courteously. The job was done within the time frame and expediently. I'm very well satisfied with the whole experience

The service received from Premier Heating was fantastic with whoever I dealt with. Andy was great from start to finish! He attended to service my boiler and found it not working to its full potential, raised a very competitive fixed price quotation and re-attended to fit the part. They also offer a premier club membership with amazing benefits! A great company who really do care for their customers and the local community.

We had a new boiler fitted by a team of expert engineers. Thanking Carl, Andy and Tom very much for their professional installation.Various unexpected problems occurred which they rectified in a most professional way. I would thoroughly recommend Premier Heating Solutions to anyone that is considering any kind of central heating system.

I couldn’t be more happy with the team who completed our work. We had a new boiler installed, new hot water tank and pretty much a completely new system piped in. The team who performed the job were polite, friendly and professional. They did an excellent job, explaining what they were doing and why and consulting us every step of the way. I’ll definitely be using them again

We had a new boiler installed. The service the engineer and his relevant colleagues gave us was second to none. Carl, the lead guy, at all times kept us informed on what and why a particular action was being completed. The electrician concisely explained the new thermostat system and the roofers just efficiently got on with what was required. Carl was approachable and friendly and cleaned up impeccably at the end of the installation. Well done and thank you.

Thank you to Tommy for installing my new boiler, no issues of problems. In fact I'd say went above and beyond.

All the staff are very polite and helpful in the office and in the field. Just had my annual service , engineers always respectful and very polite. Would highly recommended Premier Heating Solutions, first class DT

Big thumbs up for Andy. Brilliant job, very efficient, fast and thorough. He has done two jobs for us and each time has been excellent. He leaves no mess, shoes off without being asked and is polite and careful. No hesitation in recommending.