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Premier Heating Solutions Ltd

4.9

930 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

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4.9
930 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Clear pricing for boiler replacement, on time and polite
Customer Service
Quality
Value
I chose Premier Heating for a boiler replacement on the basis of the competitive, clear and transparent pricing (with breakdown of cost of each element), which allowed easy comparison with quotes from other providers. Reasons for various elements of the work were explained (and I then verified) therefore building trust in the basis for the quote. The quote came in the form of a clear and easy to read/understand online document. There were some finance options, which I hadn't expected. The installation team arrived on time, completed the work in the indicated timeframe and were polite and careful not to leave a mess. I am pleased with the new boiler and sales/installation process. I would therefore recommend this company.
Customer in Berkshire Posted on 17/02/2024 , work completed 02/01/2024
The trader replied (on 01/03/2024)
Thank you so much for the glowing review! We are happy to hear you found our company's processes easy and straightforward to use. We also appreciate you taking the time out of your day to write us a review. All the best!
Unvented Cylinder Inspection
Professional service. Arrival on time, good communication with the office and service techician. Comprehensive explanations to all our questions.
Customer in Berkshire Posted on 12/02/2024 (Reviewer did not use service)
The trader replied (on 16/02/2024)
Thank you for the smashing review! We are glad to hear you are happy with our services. We are always here if you need us, all the best to you.
Fantastic service
Customer Service
Quality
Value
Had a new boiler fitted at very short notice as we had no heating - we were booked in within 2 days of calling. The work was completed over two visits and all three engineers were fantastic - Billy, Karl and Anthony. Professional, friendly and tidy. Very pleased with the work.
Customer in Berkshire Posted on 31/01/2024 , work completed 31/01/2024
The trader replied (on 06/02/2024)
Thank you for your amazing feedback! I will be sure to pass onto our team your generous comments. We are over the moon that you are happy with your new boilers, we are always here to help.
Excellent Service again
Customer Service
Quality
Value
We had an odd issue with the hot water that Irfan was able to solve for us in a timely and efficient way. He was very polite and informed us what the problem was (three way valve not closing) and he changed it. Again we were very impressed with response both from Irfan and the office. Well done.
Customer in Berkshire Posted on 31/01/2024 , work completed 24/01/2024
The trader replied (on 06/02/2024)
Thank you for the amazing feedback! We will be sure to pass onto Rifan and our office team your kind words. All the best to you.
Fantastic service and lovely people.Highly recommended,A+++++
Customer Service
Quality
Value
I don't normally leave reviews but really wanted to here. Premier Heating Solutions replaced my old boiler with a new combi - boiler and I can't recommend them highly enough. A really professional and friendly service from the first contact through a few phone calls to check details to a first class installation carried out with a minimum of fuss and a follow up call to make sure I was 100% happy. So pleased to have chosen this company, you're in good hands at every stage. Thank you so much !
Customer in Berkshire Posted on 29/01/2024 , work completed 17/01/2024
The trader replied (on 06/02/2024)
Thank you for your amazing review! All of us at Premier appreciate you taking the time out of your day to leave positive feedback. We are also glad you are pleased with your new Combi-Boiler! We are always here if you need us.
Great service
Customer Service
Quality
Value
Attended to perform a gas boiler service, CP12 & health check. Arrived on time, very friendly and thorough. Made the whole process very easy, explained what was going on throughout and we had a lovely chat. Would recommend.
Customer in Berkshire Posted on 29/01/2024 , work completed 22/01/2024
The trader replied (on 01/02/2024)
Hello, thank you for sharing your experience with us! I'm glad that you found the process of our company straight forward and that our engineers were helpful. All the best.
Efficientand good communication
Customer Service
Quality
Value
We have used Premier Heating for several years and always find them to be efficient. They communicate well from first enquiry through to completed work. All the team are polite and helpful and considerate of the needs of the client.
Customer in North Yorkshire Posted on 19/01/2024 , work completed 21/12/2023
The trader replied (on 08/02/2024)
Thank you for leaving an amazing review! We are glad to hear you are happy with the recent work carried out. We are always here to help.
Continuing to do good work
Customer Service
Quality
Value
So far so good with this trader. From fitting the new boiler in 2022, to fitting a new radiator system and fixing a boiler level situation with us, they have been helpful, polite and reliable.
Customer in Berkshire Posted on 17/01/2024 , work completed 16/12/2023
The trader replied (on 22/01/2024)
Thank you for your review! We are glad to hear you were happy with your boiler installation and your new radiator system. We are always here if you need us.
Loo running
Customer Service
Quality
Value
They came promptly and stopped the loo running, but discovered a leak between the cistern and the loo. They returned the next day to complete the work. I had used them to instal the boiler and to locate the loop to repressure the system. There was a leak on that which they fixed. The wotkmen are all very personable and competent. Wouldn't hesitate to recommend them.
Customer in Oxfordshire Posted on 17/01/2024 , work completed 05/01/2024
The trader replied (on 19/01/2024)
Thank you for leaving a positive review! We are glad that your toilet is all fixed and working. I will be sure to pass on to our team your kind words. All the best!
Premier Service!
Customer Service
Quality
Value
I have used Premier Heating Solutions before, and had no hesitation to go back to them again. After a boiler failure at home, the team managed to squeeze me in to solve my lack of heating and hot water in the middle of December. The office team, the quote team, and the plumbers are all friendly and approachable, listen to your needs and ultimately deliver a first class service. The plumbing team were on time, tidy, friendly and achieved the job exactly as I would have hoped. Don’t hesitate to use them, you’ll be glad you did.
Customer in Hampshire Posted on 15/01/2024 , work completed 13/12/2023
The trader replied (on 19/01/2024)
Thank you for taking the time to share such lovely feedback with us. We are happy to hear you were pleased with our services and with our team. We look forward to assisting you in the future!