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Premier Heating Solutions Ltd

4.9

916 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne our friendly, customer-focused team offer a wide range of services. From leaky pipes to heating repairs, dripping taps to old boiler nightmares, you can count on us to keep your home cosy & warm.

We've been looking after families in Berkshire and Oxfordshire for over 15 years and understand when something goes wrong with your plumbing or heating, you want it fixed - quickly & reliably.

Why our customers choose us:

• Same-day service for priority customers
• Transparent fixed pricing for all services
• 90% of breakdowns are fixed on the first appointment
• A No Fix No Fee Guarantee on repairs
• Directly employed, fully insured engineers
• Industry leading guarantees
• 24/7 support included with your new boiler
• A range of repayment options
• Your new boiler installed in as little as 48hrs

With Premier Heating Solutions, you can rest assured that your home is in safe and capable hands. Call us now on 01491 671718.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
916 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Plumbing problems sorted out
Customer Service
Quality
Value
I contacted Premier Heating when our water tank was overflowing through the external outlet pipe. The company responded to my call in a timely manner and sent Andy to fix it. He quickly identified the problem and replaced the broken float valve which rectified the problem. He arrived on time, was very tidy and thorough and checked everything was working afterwards, including our heating. Andy noticed that when he tried to turn the water off prior to fixing the overflowing tank, the stopcock inside the house was difficult to turn and was leaking slightly. He gave us a quote for replacing the stopcock which we accepted and he came back to do this job. As before, he arrived on time. In order to replace the internal stopcock, he had to turn off the mains water supply using the external stopcock outside the hose. This proved a mammoth task as it was deep underground and had become buried with soil. Andy painstakingly removed all the soil and eventually manage to locate the stopcock and turn the water off. I was very impressed by his perseverance and determination to get the job done. Premier Heating clearly believe in looking after their customers. We will certainly use them again.
Customer in Berkshire Posted on 25/07/2023 , work completed 24/07/2023
The trader replied (on 28/07/2023)
Thank you for taking the time and effort in writing such a detailed and positive review. Your words are so uplifting to our staff and we will be sure to pass them onto Andy and let him know just how happy you are with his services. Thank you again for being such an amazing customer, we are always here to help!
Premier Heating
I've just had a new boiler fitted and a power flush done and like to go on record to thank the whole team at Premier for doing a job well done. They were on time, tidy in appearance, polite and 2friendly. Any questions I had was answered professionally and courteously. The job was done within the time frame and expediently. I'm very well satisfied with the whole experience
Dave B in Berkshire Posted on 04/07/2023 (Reviewer did not use service)
The trader replied (on 11/07/2023)
Hi Dave Your review has really made our company very proud. We are happy that all your questions were answered and that the job was done to your satisfaction. All the best to you Dave! Thank you again.
Fantastic
Customer Service
Quality
Value
The service received from Premier Heating was fantastic with whoever I dealt with. Andy was great from start to finish! He attended to service my boiler and found it not working to its full potential, raised a very competitive fixed price quotation and re-attended to fit the part. They also offer a premier club membership with amazing benefits! A great company who really do care for their customers and the local community.
Customer in Hampshire Posted on 25/06/2023 , work completed 14/06/2023
The trader replied (on 11/07/2023)
Thank you for such a positive review and your kind words about our services and our team. We really appreciate customers like yourself. We are always here to help! Many thanks.
Forget the rest Premier Heating are the best
Customer Service
Quality
Value
We had a new boiler fitted by a team of expert engineers. Thanking Carl, Andy and Tom very much for their professional installation.Various unexpected problems occurred which they rectified in a most professional way. I would thoroughly recommend Premier Heating Solutions to anyone that is considering any kind of central heating system.
Customer in Berkshire Posted on 08/06/2023 , work completed 07/06/2023
The trader replied (on 11/07/2023)
Hi there, Thank you so much for leaving us a lovely review. We are so happy you are satisfied with Carl, Andy and Toms work, we will make sure we pass this news onto them. All the best to you!
Friendly, professional and excellent quality
Customer Service
Quality
Value
I couldn’t be more happy with the team who completed our work. We had a new boiler installed, new hot water tank and pretty much a completely new system piped in. The team who performed the job were polite, friendly and professional. They did an excellent job, explaining what they were doing and why and consulting us every step of the way. I’ll definitely be using them again
Customer in Berkshire Posted on 19/05/2023 , work completed 19/05/2023
The trader replied (on 23/05/2023)
Thank you for your wonderful review, feedback like this means a lot to us. We're happy to hear your installation went smoothly, we will pass your comments onto the team and look forward to working with you in the future.
Brilliant experience
Customer Service
Quality
Value
We had a new boiler installed. The service the engineer and his relevant colleagues gave us was second to none. Carl, the lead guy, at all times kept us informed on what and why a particular action was being completed. The electrician concisely explained the new thermostat system and the roofers just efficiently got on with what was required. Carl was approachable and friendly and cleaned up impeccably at the end of the installation. Well done and thank you.
Denise in Berkshire Posted on 12/05/2023 , work completed 12/05/2023
The trader replied (on 18/05/2023)
Hi Denise, Thank you so much for your wonderful review of your new boiler installation. We will certainly pass your lovely comments onto Carl and his colleagues. Reviews like this really do mean a lot to us.
Couldn't be happier
Customer Service
Quality
Value
Thank you to Tommy for installing my new boiler, no issues of problems. In fact I'd say went above and beyond.
Angela in Berkshire Posted on 06/04/2023 , work completed 06/04/2023
The trader replied (on 23/05/2023)
Hi Angela, Thank you for your 5-star review, great to hear Tommy went above and beyond.
Brilliant service
Customer Service
Quality
Value
All the staff are very polite and helpful in the office and in the field. Just had my annual service , engineers always respectful and very polite. Would highly recommended Premier Heating Solutions, first class DT
Customer in Berkshire Posted on 24/02/2023 , work completed 24/02/2023
The trader replied (on 09/03/2023)
Thank you so much for your 5-star review, it's our pleasure to help with your annual service.
Leaking towel rail
Customer Service
Quality
Value
Big thumbs up for Andy. Brilliant job, very efficient, fast and thorough. He has done two jobs for us and each time has been excellent. He leaves no mess, shoes off without being asked and is polite and careful. No hesitation in recommending.
Michael in Berkshire Posted on 25/11/2022 , work completed 25/11/2022
The trader replied (on 09/03/2023)
Hi Michael, Thank you for taking the time to leave us a wonderful review, Andy will be thrilled with your kind words.
Excellent from quotation to completion
Customer Service
Quality
Value
The company's systems, processes and communications are excellent as are the staff involved in developing and implementing their proposed solution. We needed a new heating and hot water system because our old oil boiler finally gave up the ghost. Zach scoped the work and devised a new gas system for us including a new hot water tank and a smart thermostat. The removal of the old system and the installation of the new one was carried out by James assisted by Scott. They did exemplary work. Their approach was thoughtful, intelligent and thorough. Even the work which will remain hidden was carried out carefully, neatly and with ease of maintenance in mind. The resulting system is working beautifully and I have no hesitation in recommending the company.
Ian in Oxfordshire Posted on 21/11/2022 , work completed 16/11/2022
The trader replied (on 09/03/2023)
Hi Ian, Thank you for your wonderful review, we will be passing on your kind words to all the team members involved in your new boiler installation.