Premier Heating Solutions Ltd

very pleased with the work excellent job Karl and Harley were very helpful Would recommend the company

The Premier engineers that attended my house were fantastic. They were punctual, polite, tidy and genuinely concerned to understand the problems I had with my underfloor heating's performance. They diagnosed a series of matters needing attending and took the time to talk me through the proposals. Their real-time quoting system for the additional work left no doubts as to what was to be done and how much I would pay. They proceeded to make the repairs and test the system. A few hours after they left, my house was already warm and comfortable. Now I know about Premier, I have no need to ever need to find another heating engineer to look after my home.

Carl from Premier recently moved two radiators and added a third into our house. The job turned out to be a bit more complex than originally thought, and it took him a bit longer than expected because of the complexities of our house. He was really patient throughout, kept us up to date on what needed to be done and he as really easy to talk to. The works been finished, to a really high standard, and the invoice came through promptly and at the original quote from the office. Couldn’t recommend Premier highly enough, Carl was a super ambassador for the company.

I’ve used Premier Heating a few times over the years (boiler install and other bits). We’ve always been happy with the work. This time we had to install an enormous radiator with a less than direct route for the pipe work. Also some other radiator tweaks. Tom was our allocated engineer who was great throughout. Thoroughly professional, tidy, good fun, diligent and truly knowledgeable. Another thing which is really important to me and what I like about Premier is that they turned up to quote when they said they would, the quote was with me within the day, and the engineer turned up on the appointed day too. We all have busy lives and conflicting time pressures and this part of their business can’t be understated. I have absolutely no hesitation in recommending Premier Heating.

After having trouble finding an appointment with my previous service provider, I did a bit of a research - actually used a search engine and found Premier Heating Solutions. I am so glad that my previous provider was "too" busy and I found Premier Heating! First thing first, they are very professional - everything happens within the provided time period, with the highest quality you would expect and with best professionalism that is possible. They come on time, they get things done and they get them done to way above expectations. The service engineer who came over, did check every single thing that needs to be checked and even went beyond to ensure extras are done to ensure us a safe winter. I cannot thank enough! More to add here, I also asked for a quote for some extra work that I was planning to do and this made me get even more impressed. Service engineer not only explained what was the art of possible but also discussed with me in full detail what I wanted and why to ensure that the work to be carried out would meet my expectations. At the end, he suggested that I should not be moving forward as it wouldn't actually help with my problem and that's what you need for a business and an expert - honesty. This honest approach has made me trust them even more. I only have great things to say about Premier Heating - I am looking forward to working with them more.

Premier Heating Solutions replaced my old radiators, I would thoroughly recommend them, from the initial enquiry through to the installation it was prompt and efficient. Questions were answered really quickly and when I changed my mind on the size of radiators to be installed my order was amended and installed with no problem! The team that deal with enquiries/ quotes were a pleasure to deal with, and Carl who was the heating engineer was polite, efficient, listened to me and resolved any problems. All rooms/ stairs were covered with dust sheets and left clean and tidy.

I was very pleased with the excellent service carried out on my faulty gas boiler. YourEngineer Neil persevered to discover the problem. He then went and fetched the required part to fix the fault, repaired the boiler and thoroughly tested it to ensure all was OK. He was friendly, knowledgeable and very efficient. An excellent service.

Premier heating services were excellent throughout the process of getting my boiler serviced. It was quick and easy to book and pay online. The engineer was very friendly and helpful in asking my many questions. Good value and great service, will definitely use again!

Having had a bad leak under the floor due to inferior pipework, we needed the pipes replacing quickly before the insurance company replaced the flooring. A representative from Premier Solutions arrived promptly on the Monday morning and the work was done on the Friday. An engineer worked tirelessly from 9 - 5 and the work done was excellent and done to high standard. Unfortunately, our heating system had developed a problem, having been drained and not used for months, which the engineer was not able to rectify, but the following day a heating engineer arrived and after several hours of patient work, the heating system was restored. Thank you Premier Heating Solutions Ltd.

I have used Premier Heating on numerous occasions and always found them to be excellent. Yesterday Carl came to install an additional hot water delivery to the kitchen sink. A task not quite as straightforward as it sounds. Suffice to say he persevered and overcame the problems being cheerful and friendly all throughout. Thank you Carl.