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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Helpful, quick and tidy
Customer Service
Quality
Value
Dave came to replace our two motorised valves for heating and hot water as they were leaking. He arrived, prepared the area including protecting the floors and got to work. He explained what he was going to do, and got on with it. A short while later it was all done (far quicker than I thought it would be). All was tested, all radiators bled and he stayed a while longer to make sure as much air as possible was cleared from the system. I have used Premier Heating a number of times now - once for fitting my new boiler, for an annual service (that I have on a service plan with them) and now this. Very happy with the service given every time and will be the company I go to for any future issues.
Customer in Reading Posted on 05/03/2019 , work completed 05/03/2019
Very prompt
Customer Service
Quality
Value
As I said very prompt, clean & tidy changed boiler and carry-out chemical flush, all done with care and very professional service.
David, Berkshire Posted on 04/03/2019 , work completed 04/03/2019
Installed new boiler
Customer Service
Quality
Value
Prompt. Clean and professional. Worked to plan. Pleasant and sociable technicians. Got on with the job.
Nicholas, Berkshire Posted on 03/03/2019 , work completed 03/03/2019
Replacement Boiler and Power Flush
Customer Service
Quality
Value
They appear to be a successful company and deservedly so. The quotation was the best of three by a healthy margin, especially when compared with a nationwide supplier but the quality of workmanship, approach to the job and pleasant personality in no way reflected other than total satisfaction. It is early days but I have complete confidence that should there be a cause for concern, it will be addressed with equal professionalism and I will have no hesitation in recommending this company. One minor irritation. I was emailed the final invoice on the day of completion and contacted early the following day seeking payment. Fortunately, I had no reason to withhold payment and so all was well. I hesitate to award five stars on all three counts (nothing is that good) but I cannot think of a justifiable reason not to do so.
Customer in Oxfordshire Posted on 01/03/2019 , work completed 26/02/2019
Excellent service
Customer Service
Quality
Value
Service boiler, advice on heating. Excellent service, very helpful. great and honest advice, would certainly recommend to family and friends.
David, Berkshire Posted on 01/03/2019 , work completed 01/03/2019
Excellent Service
Customer Service
Quality
Value
Prompt, efficient and helpful.
John, Berkshire Posted on 01/03/2019 , work completed 01/03/2019
Responsive and professional
Customer Service
Quality
Value
Re: Boiler service and 'overhaul'. Excellent service from staff on the phone at Premier Heating. We contacted Premier from a local ad. Honest and very professional engineer. Friendly and helpful. Very thorough. Very satisfied customer. We'll be back!
B J, Berkshire Posted on 28/02/2019 , work completed 28/02/2019
New boiler
Customer Service
Quality
Value
Complete new boiler. Helpful, good communications, excellent work. Great guys David and James, cheerful hard workers. Would recommend to anyone.
Anne, Berkshire Posted on 27/02/2019 , work completed 27/02/2019
Very efficient
Customer Service
Quality
Value
As usual, very efficient service provided.
Mark, Berkshire Posted on 26/02/2019 , work completed 26/02/2019
Polite and friendly
Customer Service
Quality
Value
Very pleased with the service, very knowledgeable.
Danielle, Berkshire Posted on 22/02/2019 , work completed 22/02/2019
Very efficient
Customer Service
Quality
Value
Very good. Didn't hang about, got the job done.
Adrian, Berkshire Posted on 22/02/2019 , work completed 22/02/2019
Thorough and approachable
Customer Service
Quality
Value
Brian was on time and great at answering numerous questions. Been using Premier Heating for 3 years now and wouldn't go anywhere else. Thanks.
Glenn, Berkshire Posted on 21/02/2019 , work completed 21/02/2019
Great service, thoroughly professional
Customer Service
Quality
Value
Our boiler was due to be replaced on a Monday morning following a snowy weekend … Luke arrived early in time to find me trying to clear a safe path to our front door - and immediately started helping, which was much appreciated. Dave and Barry then arrived, and the installation work all went smoothly. They also did a great job of clearing up afterwards. My husband had been very impressed by Phil's knowledgeable and professional approach when quoting for the work and we are very pleased with the results. We'd have no hesitation using Premier Heating Solutions again or in recommending them.
Customer in West Berkshire Posted on 20/02/2019 , work completed 05/02/2019
Very helpful
Customer Service
Quality
Value
Very helpful and good advice. Would recommend this great service.
Tim, Berkshire Posted on 20/02/2019 , work completed 20/02/2019
Good job
Customer Service
Quality
Value
The technicians I met were courteous and helpful. Explanations were helpful. The heating system was installed on time and with a minimum of fuss, I would use them again.
Jim, Berkshire Posted on 19/02/2019 , work completed 19/02/2019
Annual Service
Customer Service
Quality
Value
Punctual, polite and helpful.
David, Berkshire Posted on 19/02/2019 , work completed 19/02/2019
Professional
Customer Service
Quality
Value
Pete installed my new boiler over two days. He was professional, keen and tidy in his work. I have found the whole Premier Heating Solutions team I have been involved with excellent and would use them anytime I required their service.
Colin, Berkshire Posted on 18/02/2019 , work completed 18/02/2019
Old for new
Customer Service
Quality
Value
I decided to replace my old boiler and got an estimate from Premier Heating Solutions. Phil gave me a straight and honest quote for the work and always returned my phone calls promptly and was not pushy. The fitters Phil and James were punctual, friendly, knowledgeable and completed the work to a high standard including the brickwork. The work was completed on time and budget. The warranty and after care service is unbeatable Premier Heating solutions is a first class company offering a great service. A five star rating. Highly recommended.
Customer in Wokingham Posted on 15/02/2019 , work completed 11/02/2019
My review
Customer Service
Quality
Value
Quick, friendly, professional.
Louise, Berkshire Posted on 15/02/2019 , work completed 15/02/2019
My review.
Customer Service
Quality
Value
They installed a new boiler at our place. Excellent work done throughout the day. Would prefer referring them to our friends in the future.
Abha, Berkshire Posted on 15/02/2019 , work completed 15/02/2019
My review
Customer Service
Quality
Value
Replacement of Boston toilet mechanism.
Brian, Berkshire Posted on 14/02/2019 , work completed 14/02/2019
Helpful and professional
Customer Service
Quality
Value
Engineer was very helpful and friendly. Great service.
Leanne, Berkshire Posted on 14/02/2019 , work completed 14/02/2019
Customer service and delivery of the best.
Customer Service
Quality
Value
A replacement boiler was fitted in the agreed time scale and to budget. The complete service was second to none compared to British Gas. Pete the engineer was helpful and professional in completing the work. A big thank you to all concerned.
David, Berkshire Posted on 13/02/2019 , work completed 13/02/2019
Very professional and polite
Customer Service
Quality
Value
Worked hard all day to a very high standard.
Martin, Berkshire Posted on 11/02/2019 , work completed 11/02/2019
My review
Customer Service
Quality
Value
Timely and efficient service.
Judy, Oxfordshire Posted on 11/02/2019 , work completed 11/02/2019