/
Find a trader
Endorsed by Which?

Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Great service for boiler installation
Customer Service
Quality
Value
Thank you for a very professional job. Good communication from the company and prompt service. Mr Davies, the installation engineer was considerate and helpful. Very happy with the new Worcester boiler.
Customer in Reading Posted on 27/08/2020 , work completed 20/08/2020
Recommended
First Annual Service
Customer Service
Quality
Value
Our new boiler has been working perfectly since it was fitted by Premier Heating Solutions last March and has now very efficiently received its first service by Steve. He also very kindly looked at the gas fire and established that we need to contact a service engineer for it. A very satisfactory visit, thankyou.
Customer in West Berkshire Posted on 29/01/2021 , work completed 21/01/2021
Recommended
A thoroughly pleasing experience, replacing a boiler with a new sealed system and new radiator valves, etc...
Customer Service
Quality
Value
From the initial contact, to the quotation (which was lower than the others), and to completion, the whole experience was an absolute pleasure. The quotation was immediate, the installation on the dates we agreed, by James and his colleagues, who arrived punctually, worked really hard until 5pm each day, always with a smile and politeness. The standard of work was excellent and the job was left clean and tidy. The invoice was exactly as agreed. Altogether a very pleasant experience.
Customer in Wokingham Posted on 29/01/2021 , work completed 28/01/2021
Recommended
New tap
Customer Service
Quality
Value
This is the first time we have used Premier as our previous plumber is retiring. The task was to fit a new kitchen tap so I was a little worried we would not get much attention as it is a small job. They were excellent - the plumber went out of his way for us. He had to go to a plumbers merchant to get an adapter as we had bought a Groehe (European not UK sizing). Despite that we were not charged extra. The pre-visit communication was also excellent.
Customer in Oxfordshire Posted on 15/02/2021 , work completed 09/02/2021
Recommended
Boiler Service
Customer Service
Quality
Value
Really pleased with Premier Heating. They installed a new gas boiler and upgraded the central heating system about 8 years ago for us and we have been using Premier Heating ever since to service the boiler. They are excellent in every way.
Customer in Reading Posted on 04/03/2021 , work completed 01/03/2021
Recommended
Boiler service & Safety Inspection
Customer Service
Quality
Value
Appointment was on time, the engineer was very dilagent with all his test. This was the first service after the boiler was installed by Premier a year ago. No complaints.
Customer in Oxfordshire Posted on 02/11/2021 , work completed 26/10/2021
Recommended
Premier Heating Supplies - New Boiler Install
Customer Service
Quality
Value
Excellent service, really pleasant polite team that tackled an ancient boiler and system quickly and efficiently. Really tidy , clean and attentive due to the cold weather. Thank you so much, after care is a must and superb. Real peace of mind. Thank you so much again
Customer in Oxfordshire Posted on 17/11/2021 , work completed 12/10/2021
Recommended
Friendly and professional
Customer Service
Quality
Value
Work done efficiently and tidily. All questions answered clearly, Arising issues have been explained and I am confident they will be resolved in the agreed time frame. Nice guys!
Esta, Berkshire Posted on 10/08/2018 , work completed 10/08/2018
Recommended
The trader replied (on 06/12/2018)
Hi Esta. Thank you for your great feedback in regards to your recent boiler installation. We encourage all our engineers to give clear details with the customer about any issues they find on installing the boiler.
A job well done
Customer Service
Quality
Value
It was nice to meet Brian for the first time today. He was a very pleasant, young man. He carried out the work efficiently, quickly and left the room clean and tidy. Thank you.
Which? Trusted Traders Consumer Posted on 29/08/2018 , work completed 29/08/2018
Recommended
The trader replied (on 06/12/2018)
Many thanks for your great feedback. It is much appreciated. Look forward to seeing you again next year
easily (good) & courteous
Customer Service
Quality
Value
Boiler serviced. Gave me information about running heating once a month for 15 minutes during summer.
Margaret, Berkshire Posted on 23/07/2018 , work completed 23/07/2018
Recommended
The trader replied (on 19/10/2018)
Hello Margaret. We are pleased that our engineer gave a great service and offered useful advice to keep your boiler running through-out the year
Excellent service, great team.
Customer Service
Quality
Value
Full central heating installation (oil) inc tank. Very efficient service. Good communication throughout. Would definitely use them again. (Rob, Pete, Luke, Dave & Phil) awesome team!
Jen, Berkshire Posted on 28/08/2018 , work completed 28/08/2018
Recommended
The trader replied (on 06/12/2018)
Thank you Jen for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job. We are pleased that our engineers kept you updated & communicated well about the installation process
Engineers were great
Customer Service
Quality
Value
The installation of the new boiler was done on time and all work done to a high standard. Sales team were excellent (not pushy sales tactics) and the ops team were extremely communicative. All the engineers were great and we greatly enjoyed their company while they were there.
Joseph, Berkshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Joseph for your kind review, regarding your boiler installation. The whole team pride ourselves on offering a great customer service and doing a first class job.
My review
Customer Service
Quality
Value
Excellent, professional, easy to deal with.
Philip, Berkshire Posted on 27/06/2018 , work completed 27/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Philip for taking the time to review us.
Very good.
Customer Service
Quality
Value
On time, easy to fix, friendly, communicative.
Lindsay, Berkshire Posted on 18/07/2018 , work completed 18/07/2018
Recommended
The trader replied (on 10/10/2018)
Great to hear Lindsay. Thank you for taking the time to review us.
Very well accomplished
Customer Service
Quality
Value
Excellent, cheerful service and very well accomplished.
David, Berkshire Posted on 11/07/2018 , work completed 11/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello David, We are pleased that our engineer was cheerful. We hope we can be of service again in the future.
Polite & professional
Customer Service
Quality
Value
All these young men are polite and professional. We are kept informed if they are likely to be late arriving and they always do a very professional job. Receptionist also very helpful.
C, Berkshire Posted on 10/07/2018 , work completed 10/07/2018
Recommended
The trader replied (on 10/10/2018)
It is good to hear that our engineers are polite and professional, which they are encouraged to do so as part of the service we offer.
Professional, neat & tidy
Customer Service
Quality
Value
Had a boiler replacement, with job completed from quote to complete within 8 days. Very friendly team, efficient & neat & tidy in how they work. Had a small leak over night which caused limited damage but was resolved swiftly. Everything fully explained throughout the process. Couldn't recommend highly enough. Excellent job.
Jeremy, Berkshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Jeremy. Many thanks for the positive feedback & recommendations. We have an experienced team of engineers, who pride themselves on installing boilers. We are pleased that the small leak was seen to quickly, with limited damage to your property.
Top quality boiler installation.
Customer Service
Quality
Value
Replacement of boiler with new combi - very well organised, professional, helpful, efficient and excellent job done.
Jonathan, Berkshire Posted on 04/09/2018 , work completed 04/09/2018
Recommended
Prompt and Professional
Customer Service
Quality
Value
As always, helpful and efficient boiler service.
Joanna, Berkshire Posted on 07/11/2018 , work completed 07/11/2018
Recommended
Excellent
Customer Service
Quality
Value
Job completed - excellent support.
Richard, Berkshire Posted on 10/12/2018 , work completed 10/12/2018
Recommended
Helpful
Customer Service
Quality
Value
Made visit asked, very helpful, problem boiler all sorted, gave useful advice for future looking after boiler.
Diane, Berkshire Posted on 18/12/2018 , work completed 18/12/2018
Recommended
The trader replied (on 03/02/2019)
Thank you for the 5* review Diane.
Very efficient
Customer Service
Quality
Value
Very efficient, everything done to a high standard. All very good.
Bernard, Berkshire Posted on 08/01/2019 , work completed 08/01/2019
Recommended
The trader replied (on 31/01/2019)
Thank you Bernard for the positive comments and 5* review.
Broken boiler
Customer Service
Quality
Value
Engineer arrived as agreed and bought two parts to try two solutions. First attempt did not work so he tried the other successfully. Polite, courteous, knowledgeable and sought help when required. Would highly recommend.
Susan, Berkshire Posted on 23/01/2019 , work completed 23/01/2019
Recommended
My review
Customer Service
Quality
Value
Excellent service all round. Clean and tidy, fully recommended.
Robert, Oxfordshire Posted on 01/02/2019 , work completed 01/02/2019
Recommended
Very professional and helpful.
Customer Service
Quality
Value
Good communication about delayed arrival. Friendly and efficient service.
Nicholas, Berkshire Posted on 23/01/2019 , work completed 23/01/2019
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.