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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Courteous & professional
Customer Service
Quality
Value
Engineers were very courteous & knowledgeable. We had some supply issues with parts which left us without heating for 24 hours but not a reflection on the quality of the engineers. Overall a positive experience. Without the parts issue, I would have given a 5 star rating.
Dominic, Berkshire Posted on 18/12/2018 , work completed 18/12/2018
Recommended
Helpful
Customer Service
Quality
Value
Made visit asked, very helpful, problem boiler all sorted, gave useful advice for future looking after boiler.
Diane, Berkshire Posted on 18/12/2018 , work completed 18/12/2018
Recommended
The trader replied (on 03/02/2019)
Thank you for the 5* review Diane.
Prompt and professional.
Customer Service
Quality
Value
Roberto was here on time and quickly sorted the problem out.
Which? Trusted Traders Consumer Posted on 15/12/2018 , work completed 15/12/2018
Recommended
New Boiler Installed
Customer Service
Quality
Value
The team was great. The leading person (David) very patiently explained every step of the work they were about to do in advance. Everyone else involved (James, Luck, Barry) were really nice and courteous. We were left without heating for one evening only (were I expected it to be the whole time until installation completed), and even then, they verified that the hot water were still available. It was obvious that quality of the work is important and the guys take pride in doing it to best quality possible. The result is a great solution which I hope we will enjoy for years to come. I highly recommend working with Premier Heating.
Customer in Hampshire Posted on 14/12/2018 , work completed 13/12/2018
Recommended
The trader replied (on 03/02/2019)
It's great to hear that your experience was so positive. We do try, so it's fantastic to hear it directly from our customers. Thank you for taking the time to give your feedback.
Polite and professional.
Customer Service
Quality
Value
The company fitted a new oil fired boiler, removed old one, moved pipework and also connected up to underfloor heating in a new extension. Workmen arrived on Wednesday and finished Friday evening. All were very polite and respectful, taking off their boots to go on carpets. Did a fabulous job. Thank you.
Louise, Berkshire Posted on 14/12/2018 , work completed 14/12/2018
Recommended
The trader replied (on 03/02/2019)
You're welcome Louise and thank you for the kind feedback!
Speedy & efficient
Customer Service
Quality
Value
Boiler installation and replacement shower, plus smaller repairs to pipework in bathroom & replacement kitchen tap. Arrived promptly on both days and worked hard throughout. Helpful in answering queries and worked to a high standard. Professional and courteous.
Jean, Oxfordshire Posted on 14/12/2018 , work completed 14/12/2018
Recommended
Boiler breakdown.
Customer Service
Quality
Value
1st class work, service & communication.
Rob, Berkshire Posted on 13/12/2018 , work completed 13/12/2018
Recommended
Well done
Customer Service
Quality
Value
Very satisfied & well done.
John, Berkshire Posted on 12/12/2018 , work completed 12/12/2018
Recommended
My review
Customer Service
Quality
Value
Tidy work & no issues with initial installation.
Andy, Berkshire Posted on 12/12/2018 , work completed 12/12/2018
Recommended
Professional, helpful.
Customer Service
Quality
Value
Boiler service: Professional, on-time helpful, tidy, knowledgeable.
Claire, Berkshire Posted on 11/12/2018 , work completed 11/12/2018
Recommended
Excellent
Customer Service
Quality
Value
Arrived on time. Excellent communication, efficient and very helpful.
Gillian, Berkshire Posted on 11/12/2018 , work completed 11/12/2018
Recommended
The trader replied (on 03/02/2019)
Gillian, thank you very much for your 5* review.
Boiler (combi) installation.
Customer Service
Quality
Value
The combi boiler installation. They arrived at time to do their job and completed at arranged time. Old boiler and other cylinders were disposed of and removed. Very clean, tidy work. Professionals!
Marinko, Berkshire Posted on 11/12/2018 , work completed 11/12/2018
Recommended
The trader replied (on 03/02/2019)
Thank you Marinko for the great review, it's very much appreciated!
Professional & considerate
Customer Service
Quality
Value
Installation of new combi boiler & system flush : Excellent customer service from initial quote (options & costs clearly set out) all the way through to installation by two very proficient & amiable engineers who were happy to explain what they were doing and answer questions. Highly recommended.
Customer in Oxfordshire Posted on 10/12/2018 , work completed 31/10/2018
Recommended
The trader replied (on 03/02/2019)
Thank you for the kind review and thank you for recommending us, it's much appreciated.
Helpful
Customer Service
Quality
Value
Look at underfloor heating problem, helpful, altered settings. Didn't look at other heating, as didn't need to, gave clear explanation of system.
Jane, Berkshire Posted on 10/12/2018 , work completed 10/12/2018
Recommended
The trader replied (on 03/02/2019)
Thank you Jane, glad we could help you with your underfloor heating problems.
Excellent
Customer Service
Quality
Value
Job completed - excellent support.
Richard, Berkshire Posted on 10/12/2018 , work completed 10/12/2018
Recommended
Very good
Customer Service
Quality
Value
Very good, efficient, explained what he was doing and answered all my questions.
Brendan, Berkshire Posted on 07/12/2018 , work completed 07/12/2018
Recommended
Knowledgeable, pleasant & efficient.
Customer Service
Quality
Value
Boiler service and timer replacement. Brian has serviced my boiler for the last 2 years, I always find him very knowledgeable, pleasant and efficient. Although not cheap service.
J, Berkshire Posted on 07/12/2018 , work completed 07/12/2018
Recommended
Great service
Customer Service
Quality
Value
Great service, very helpful. We had our gas fire serviced and coals changed. Brian was informative, helpful and also helped fix our ventilation without any issues. Will definitely recommend.
Sunji, Berkshire Posted on 07/12/2018 , work completed 07/12/2018
Recommended
Professional service.
Customer Service
Quality
Value
Professional service advice given as well as main boiler service.
Adrian, Berkshire Posted on 06/12/2018 , work completed 06/12/2018
Recommended
My review
Customer Service
Quality
Value
Very good.
Nicholas, Oxfordshire Posted on 06/12/2018 , work completed 06/12/2018
Recommended
Helpful
Customer Service
Quality
Value
Carried out boiler service. Was helpful in explaining how to watch gauges. Arrived on time. I regularly use this company.
H, Berkshire Posted on 05/12/2018 , work completed 05/12/2018
Recommended
Very efficient
Customer Service
Quality
Value
I had a new cylinder fixed. The trader arrived on time, was very efficient and helpful, he left my house clean and tidy.
Halina, Berkshire Posted on 05/12/2018 , work completed 05/12/2018
Recommended
Excellent
Customer Service
Quality
Value
Excellent service with good advice about what was required. Parts ordered at an acceptable cost and fitted efficiently on date arranged. Engineer was punctual and polite. It was a pleasure to receive a service through this company.
Richard, Berkshire Posted on 04/12/2018 , work completed 04/12/2018
Recommended
Helpful & friendly
Customer Service
Quality
Value
Great company for help, support & guidance. Things are always going wrong at our house. Premier always find the problem and resolve it! Will always use these folks!
Carmen, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Geoff, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.