Endorsed by Which?

Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

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4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt and professional.
Customer Service
Quality
Value
Roberto was here on time and quickly sorted the problem out.
Which? Trusted Traders Consumer Posted on 15/12/2018 , work completed 15/12/2018
Excellent all round!!
Customer Service
Quality
Value
We had major vibrations coming from the central heating system, and no one could work out where it was coming from. After three visits, Dave found that it was a leak in underfloor pipes, by way of a process of elimination, and that it was pipes contracting after the heating was switched off that caused the vibrations - which mainly started at about 1am in the morning, for some weeks. We were very pleased with Dave’s work and his process for finding the problem. No one else we asked had a clue as to what the cause was. We would highly recommend this firm again.
Customer in Oxfordshire Posted on 23/03/2019 , work completed 21/03/2019
High standard
Customer Service
Quality
Value
The workmen were polite and friendly. The work was done to a high standard. I am very pleased with the workmanship.
Gweneth, Berkshire Posted on 18/01/2019 , work completed 18/01/2019
My review
Customer Service
Quality
Value
Professional service
David, Berkshire Posted on 15/01/2019 , work completed 15/01/2019
Great service
Customer Service
Quality
Value
Great service, very helpful. We had our gas fire serviced and coals changed. Brian was informative, helpful and also helped fix our ventilation without any issues. Will definitely recommend.
Sunji, Berkshire Posted on 07/12/2018 , work completed 07/12/2018
Friendly engineer
Customer Service
Quality
Value
Work carried out very quickly and very friendly engineer.
Martin, Oxfordshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Really glad to hear it Martin! Thanks for the 5* review.
Replacement Boiler and Power Flush
Customer Service
Quality
Value
They appear to be a successful company and deservedly so. The quotation was the best of three by a healthy margin, especially when compared with a nationwide supplier but the quality of workmanship, approach to the job and pleasant personality in no way reflected other than total satisfaction. It is early days but I have complete confidence that should there be a cause for concern, it will be addressed with equal professionalism and I will have no hesitation in recommending this company. One minor irritation. I was emailed the final invoice on the day of completion and contacted early the following day seeking payment. Fortunately, I had no reason to withhold payment and so all was well. I hesitate to award five stars on all three counts (nothing is that good) but I cannot think of a justifiable reason not to do so.
Customer in Oxfordshire Posted on 01/03/2019 , work completed 26/02/2019
Highly recommend
Customer Service
Quality
Value
Completed service of boiler as planned. They were fast & professional as always. Have used PHS a number of times in the past & will continue to do so in the future.
Kevin, Berkshire Posted on 18/01/2019 , work completed 18/01/2019
First rate
Customer Service
Quality
Value
Dave carried out a heating pipe repair in the ceiling with minimal damage. First rate.
Keith, Berkshire Posted on 12/03/2019 , work completed 12/03/2019
The trader replied (on 31/07/2019)
Thank you Keith for your feedback. It was a pleasure to assist and resolve your plumbing issues.
Very professional, swift work and great results
Customer Service
Quality
Value
We went with Premiere Heating as Phil was very professional, knowledgeable and gave us a quote that was in line with expectations- then and there. Within a day of accepting the quote online they had started work and we had a boiler installed and up and running, even with gas redirection by the end of the same day. It was very impressive operation, the team were all really helpful and wanted to ensure that the job got completed in time. Nothing was too much trouble. They even dis-assembled then reassembled a bunk bed to get to the floor. They cleaned up after and left no mess, replaced carpets as they were and made sure we were happy with the boiler and how it worked. We will definitely be using them again! Great value and swift work executed to a great standard- thank you!
Customer in Reading Posted on 05/04/2019 , work completed 04/04/2019
Annual Service
Customer Service
Quality
Value
Punctual, polite and helpful.
David, Berkshire Posted on 19/02/2019 , work completed 19/02/2019
Clean and tidy
Customer Service
Quality
Value
Changed boiler, quick, clean and tidy.
Tony, Berkshire Posted on 11/03/2019 , work completed 11/03/2019
Very prompt
Customer Service
Quality
Value
As I said very prompt, clean & tidy changed boiler and carry-out chemical flush, all done with care and very professional service.
David, Berkshire Posted on 04/03/2019 , work completed 04/03/2019
Installed new boiler
Customer Service
Quality
Value
Prompt. Clean and professional. Worked to plan. Pleasant and sociable technicians. Got on with the job.
Nicholas, Berkshire Posted on 03/03/2019 , work completed 03/03/2019
Good job done
Customer Service
Quality
Value
Most satisfied. Very helpful & polite. Will use again.
S, Berkshire Posted on 27/11/2018 , work completed 27/11/2018
Excellent service.
Customer Service
Quality
Value
Polite & friendly, efficient and highly skilled. Can strongly recommend.
Andrew, Oxfordshire Posted on 06/06/2019 , work completed 06/06/2019
The trader replied (on 31/07/2019)
Hi Andrew. Thank you for your continued support and great feedback
Above and beyond.
Customer Service
Quality
Value
I have always had a good service from this company, above and beyond. Good and always polite.
Carole, Berkshire Posted on 31/05/2019 , work completed 31/05/2019
The trader replied (on 31/07/2019)
Thank you for your continued support and feedback Carole.
Excellent service from start to finish
Customer Service
Quality
Value
The positive experience with Premier Heating started with a very thorough quote. Phil took his time, explained the options, listened to my questions and provided a quote. He was flexible in agreeing payment terms and adding an extra component. Rob and James arrived to do the installation work. They did a great job, very neat work, perfect match of the brickwork, and a good installation including the extra component. The boiler installation was finished in one day and Rob came back the next day for the power flush. The job was finished on time and to budget. The entire experience was positive, good clear communication from start to finish, excellent quality of work and a great team.
Customer in West Berkshire Posted on 04/06/2019 , work completed 04/06/2019
The trader replied (on 31/07/2019)
We appreciate you taking the time to comment on our service in regards to your recent boiler installation. In providing a comprehensive quotation, which listens to your specific needs you have a heating system which is tailored to your requirements. We have an experienced and talented team of engineers, who get great satisfaction in doing a first class job. We are pleased that you have had a positive experience with us and look forward to your continued custom.
Very helpful
Customer Service
Quality
Value
Very helpful & liked my dogs
Joanne, Berkshire Posted on 10/04/2019 , work completed 10/04/2019
My review.
Customer Service
Quality
Value
Put heating in.
Rosalind, Oxfordshire Posted on 10/04/2019 , work completed 10/04/2019
Very prompt and thorough.
Customer Service
Quality
Value
Very prompt and thorough. Really pleased with the service.
Geraldine, Berkshire Posted on 25/04/2019 , work completed 25/04/2019
The trader replied (on 31/07/2019)
Thank you for the review of your experience Geraldine
Quick & efficient
Customer Service
Quality
Value
Very pleasant and helpful young man, worked quickly and efficiently.
Susan, Oxfordshire Posted on 08/04/2019 , work completed 08/04/2019
The trader replied (on 31/07/2019)
Thank you for the review of your experience Susan.
Great Consultation. Fantastic installation.
Customer Service
Quality
Value
Really liked this service. Guy came round. Talked us through the work. Really easy to understand. Quote very straightforward and clearly itemised. Price compares well to others we investigated The engineers were very friendly and kept us in the loop about which parts of the job they were doing. Could have been very stressful and wasn’t in the slightest.
Customer in Oxfordshire Posted on 06/11/2019 , work completed 01/11/2019
Boiler installation
Customer Service
Quality
Value
I can't recommend these guys enough. Communication was excellent, everything clearly explained, they acted very quickly once they knew our old boiler had given up, and were very competitively priced. Even the quote itself was itemised and very clear. I've already recommended them to a friend and would do so again.
Customer in Wokingham Posted on 18/11/2019 , work completed 16/11/2019
Very pleased with new gas boiler to replace old oil one
Customer Service
Quality
Value
Premier Heating Solutions replaced an existing very old oil boiler with a new Worcester Bosch gas boiler. Very happy with the quality of the the work that was done and the friendly and professional manner of Callum who did the bulk of the work. He worked through a number of minor hiccups in a very professional manner and because Premier are not just a one man operation he could call in other colleagues to help to ensure the installation was completed on time. In particular, James came up with a very neat solution as to where to position the soak-away for the boiler condensate! I would definitely recommend Premier to anyone considering replacing their boiler.
Customer in Oxfordshire Posted on 17/08/2020 , work completed 10/08/2020