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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Brilliant Job
Customer Service
Quality
Value
Excellent service, arrived on time very clean, tidy and helpful.
Which? Trusted Traders Consumer Posted on 26/02/2018 , work completed 26/02/2018
Recommended
My review
Customer Service
Quality
Value
Very competent and professional.
Mark, Oxfordshire Posted on 22/02/2018 , work completed 22/02/2018
Recommended
Job well done
Customer Service
Quality
Value
Trusted supplier - very impressed, will happily recommend to friends.
John, Berkshire Posted on 19/03/2018 , work completed 19/03/2018
Recommended
Excellent!
Customer Service
Quality
Value
Clean, tidy, timely. Very friendly, great job.
Claire, Berkshire Posted on 12/03/2018 , work completed 12/03/2018
Recommended
Service has been Great
Customer Service
Quality
Value
After a slow start, a very old boiler, the service has been great. I thank you for the loan of the heaters, most grateful.
Lily, Berkshire Posted on 14/02/2018 , work completed 14/02/2018
Recommended
My review
Customer Service
Quality
Value
Excellent work & professional workers.
Susan, Berkshire Posted on 23/04/2018 , work completed 23/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you, Susan, for taking the time to review us. Premier Heating Solutions.
Competent
Customer Service
Quality
Value
Punctual, cheerful, competent.
G, Berkshire Posted on 16/04/2018 , work completed 16/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you very much.
Plumbing works
Customer Service
Quality
Value
Excellent value for money very pleased with quality of workmanship.
Terry, Berkshire Posted on 13/04/2018 , work completed 13/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for the great feedback Terry.
Fab, prompt & professional
Customer Service
Quality
Value
Very thorough, neat and tidy, knowledgeable, polite and professional. A great service thank you.
Kim, Berkshire Posted on 24/05/2018 , work completed 24/05/2018
Recommended
The trader replied (on 08/08/2018)
Thanks for your feedback Kim. We are pleased that our engineer was polite & professional. We hope we can be of service again in the future.
Prompt & professional indeed!
Customer Service
Quality
Value
Turned up on time. Old house so some difficult issues, all dealt with without any fuss. Very pleased with work done.
Peter, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 28/06/2018)
Thank you for your kind review Peter. We pride ourselves on our great team of engineers. With their skill and expertise of installing boilers, they can overcome the challenges of an older property. Premier Heating Solutions.
Brilliant job - friendly
Customer Service
Quality
Value
Gentleman was thorough and tidy. Great job.
Susan, Oxfordshire Posted on 06/04/2018 , work completed 06/04/2018
Recommended
Very polite and professional
Customer Service
Quality
Value
From time of coming to find fault to replacing part, was very polite, informative and worked with no mess. Thanks.
Gillian, Oxfordshire Posted on 13/04/2018 , work completed 13/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for the positive feedback Gillian. Premier Heating Solutions
Efficient
Customer Service
Quality
Value
A friendly and efficient service.
Bernard, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you very much Bernard.
Excellent work
Customer Service
Quality
Value
New oil boiler installed. Arrived when expected and all work completed on time. All workers, David, Rob and Pete were very polite and considerate and explained everything clearly. Very pleased with the work carried out.
Joyce, Berkshire Posted on 20/06/2018 , work completed 20/06/2018
Recommended
The trader replied (on 03/07/2018)
Thanks for the kind review, Joyce. It was a pleasure to carry out the boiler installation for you. We look forward to working with you in the future. Premier Heating Solutions.
Excellent service.
Customer Service
Quality
Value
Excellent boiler service again this year, and all as expected. Clear communication throughout and all explained very well.
Penelope, Berkshire Posted on 21/06/2018 , work completed 21/06/2018
Recommended
The trader replied (on 03/07/2018)
Thank you Penelope for your review of your boiler service and your positive feedback of your experience
Perfect service
Customer Service
Quality
Value
Great service from start to finish. Quote to fitting and having working boiler was great. Thank you.
Jonathan, Berkshire Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Jonathan, for your positive feedback. We have a great team who all work together in providing a great service and first class job.
My review
Customer Service
Quality
Value
Serviced boiler. A very good service, engineer very polite and honest. Would recommend to others.
Barbara, Berkshire Posted on 19/11/2018 , work completed 19/11/2018
Recommended
Prompt and professional
Customer Service
Quality
Value
Prompt arrival kept me well informed on what he was doing and why. Polite smart and professional.
John, Berkshire Posted on 30/10/2018 , work completed 30/10/2018
Recommended
Professional
Customer Service
Quality
Value
This man knows what is what.
Which? Trusted Traders Consumer Posted on 31/10/2018 , work completed 31/10/2018
Recommended
Helpful & friendly
Customer Service
Quality
Value
Great company for help, support & guidance. Things are always going wrong at our house. Premier always find the problem and resolve it! Will always use these folks!
Carmen, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
Recommended
First class
Customer Service
Quality
Value
Reason for visit was to repair a 2 year old non starting oil fired boiler, despite 2 visits from the manufacturer no one was able to find fault. Peter made a visit when we were taking a 2nd weekend without heat or water and worked through the problem.
Brian, Berkshire Posted on 12/10/2018 , work completed 12/10/2018
Recommended
Prompt and professional.
Customer Service
Quality
Value
Had new oil fired boiler fitted. Excellent job, very neat & tidy kept me informed with progress every day & finished within the time specified, very happy indeed. Would definitely recommend.
Dean, Hampshire Posted on 16/10/2018 , work completed 16/10/2018
Recommended
Knowledgeable
Customer Service
Quality
Value
Replaced boiler & cylinder. Great communication - explained how everything worked. Prompt, tidy, polite & knowledgeable of products.
Clare, Berkshire Posted on 04/09/2018 , work completed 04/09/2018
Recommended
My review
Customer Service
Quality
Value
Always prompt and reliable.
Which? Trusted Traders Consumer Posted on 25/10/2018 , work completed 25/10/2018
Recommended
Quick, efficient work
Customer Service
Quality
Value
Servicing of gas boiler and some advice on balancing radiators. Quick and efficient service as always.
David, Berkshire Posted on 02/11/2018 , work completed 02/11/2018
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.