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Premier Heating Solutions Ltd

4.9

957 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
957 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Great work, customer service. Prompt & professional.
Customer Service
Quality
Value
Arrived on time, professional and made the necessary adjustments to the boiler. Also, sorted out a problem with the shower. Excellent company!
Louis, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
Recommended
The trader replied (on 10/10/2018)
Hello Louis. Great feedback. It was a pleasure to assist and resolve your boiler and plumbing issues.
Fab, prompt & professional
Customer Service
Quality
Value
Very thorough, neat and tidy, knowledgeable, polite and professional. A great service thank you.
Kim, Berkshire Posted on 24/05/2018 , work completed 24/05/2018
Recommended
The trader replied (on 08/08/2018)
Thanks for your feedback Kim. We are pleased that our engineer was polite & professional. We hope we can be of service again in the future.
My review
Customer Service
Quality
Value
Efficient, clean and polite. Sorted out unexpected issues. Explained the cause of the problem and how they fixed it. Good job!
Olga, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your positive feedback Olga
On time & professional
Customer Service
Quality
Value
Serviced central heating boiler. Kept us informed what they were doing & why. Provided helpful advice regarding operation of system. Generally first class services as usual.
Peter, Oxfordshire Posted on 23/05/2018 , work completed 23/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your great review, Peter. It is much appreciated.
Boiler Installation
Customer Service
Quality
Value
Friendly very professional engineer and apprentice. Careful to do the job to the satisfaction of customer and very high quality.
John, Oxfordshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your kind review. It was a pleasure to carry out the installation for you and look forward to working with you in the future.
Would recommend!
Customer Service
Quality
Value
The guys were helpful and efficient and very considerate to my home.
Harri, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your great feedback Harri. We have a fantastic team of engineers & it is great to hear it from our customers.
Excellent service
Customer Service
Quality
Value
Always an excellent service from Premier.
Nick, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 23/07/2018)
Thank you Nick for your continued support and great feedback.
Brilliant job
Customer Service
Quality
Value
Excellent service. Very pleasant and tidy worker. No hesitation in recommending.
Bob, Berkshire Posted on 21/05/2018 , work completed 21/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your kind review Bob. It is much appreciated.
Professional service
Customer Service
Quality
Value
Quick and efficient, professional service.
Leyna, Berkshire Posted on 18/05/2018 , work completed 18/05/2018
Recommended
The trader replied (on 10/10/2018)
Thank you very much for taking the time to review your experience with us Leyna
Recommended
Customer Service
Quality
Value
We had a new central heating boiler proposed and then installed. The work was done on time to my complete satisfaction. They are very tidy when they work, friendly, tell you what they are doing, courteous. A couple of months after the installation, we had a bit of a problem. They came back, diagnosed a faulty valve and replaced it at no charge. They also noted that the water in the system was dirtier than they would expect after a full flush, so came and repeated the power flush, at no charge. I have recommended Premier Heating to friends. They have been pleased with the quote, pleased with the service and are now also recommending Premier Heating.
Geoff Ward, . Posted on 18/05/2018 , work completed 18/05/2018
Recommended
Prompt and professional
Customer Service
Quality
Value
Very good job, punctual and professional, nothing to add.
Nicholas, Berkshire Posted on 18/05/2018 , work completed 18/05/2018
Recommended
My review
Customer Service
Quality
Value
All working well. Very time efficient and good services.
Hiral, Berkshire Posted on 17/05/2018 , work completed 17/05/2018
Recommended
The trader replied (on 23/07/2018)
Thank you Hiral for your continued support and positive feedback. See you next year for another boiler service
My review
Customer Service
Quality
Value
Service carried out quickly and efficiently.
Denis, Berkshire Posted on 17/05/2018 , work completed 17/05/2018
Recommended
The trader replied (on 27/06/2018)
Thank you for the positive feedback. See you next year for another boiler service.
Prompt and professional
Customer Service
Quality
Value
Good communication, ahead of, during and at completion of the job.
K, Oxfordshire Posted on 17/05/2018 , work completed 17/05/2018
Recommended
The trader replied (on 23/07/2018)
Thank you for the review of your experience with Premier Heating Solutions. It is great to hear and we look forward to working with you again.
Thoroughly competent
Customer Service
Quality
Value
Extremely efficient and entirely reliable.
Jayanta, Oxfordshire Posted on 17/05/2018 , work completed 17/05/2018
Recommended
The trader replied (on 03/07/2018)
Thank you for your kind review Jayanta. It is much appreciated.
Very professional and timely
Customer Service
Quality
Value
Experienced and knowledgeable. Efficient and friendly.
Naomi, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you very much
Prompt & professional indeed!
Customer Service
Quality
Value
Turned up on time. Old house so some difficult issues, all dealt with without any fuss. Very pleased with work done.
Peter, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 28/06/2018)
Thank you for your kind review Peter. We pride ourselves on our great team of engineers. With their skill and expertise of installing boilers, they can overcome the challenges of an older property. Premier Heating Solutions.
Prompt/professional.
Customer Service
Quality
Value
Boiler serviced. Also had reported very tiny leak from hot water pipe - this was successfully sorted out.
Jackie, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you for the review of your experience Jackie
My review
Customer Service
Quality
Value
Excellent service. Great knowledgeable engineers.
Afzal, Oxfordshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you for your positive feedback Afzal
Punctual and helpful
Customer Service
Quality
Value
Diagnostic visit only, very helpful advice.
Richard, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Good to hear, thank you
My review
Customer Service
Quality
Value
Good, prompt work.
M, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you very much
Knowledgeable and courteous
Customer Service
Quality
Value
Inspection and service of boiler, very knowledgeable and was able to explain issue very clearly. Polite and courteous.
Paul, Oxfordshire Posted on 15/05/2018 , work completed 15/05/2018
Recommended
The trader replied (on 26/06/2018)
Good to hear, thank you
My review
Customer Service
Quality
Value
I have been using Premier Heating Solutions for years now and would not choose to go anywhere else. They are a professional and friendly team with expert knowledge in their field.
Sara, Berkshire Posted on 15/05/2018 , work completed 15/05/2018
Recommended
The trader replied (on 25/06/2018)
Great to hear Sara. Thank you for your great review and look forward to working with you again
Fantastic service
Customer Service
Quality
Value
Installed new oil tank, boiler and water cylinder. Could not fault service or staff - very professional.
Adam, Berkshire Posted on 14/05/2018 , work completed 14/05/2018
Recommended
The trader replied (on 25/06/2018)
Thank you for your great feedback Adam.
Prompt and professional
Customer Service
Quality
Value
Routine boiler service carried out promptly and efficiently helpful advice given.
Shirley, Berkshire Posted on 14/05/2018 , work completed 14/05/2018
Recommended
The trader replied (on 25/06/2018)
Thank you for taking the time to review us.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.