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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Recommended
Customer Service
Quality
Value
We had a new central heating boiler proposed and then installed. The work was done on time to my complete satisfaction. They are very tidy when they work, friendly, tell you what they are doing, courteous. A couple of months after the installation, we had a bit of a problem. They came back, diagnosed a faulty valve and replaced it at no charge. They also noted that the water in the system was dirtier than they would expect after a full flush, so came and repeated the power flush, at no charge. I have recommended Premier Heating to friends. They have been pleased with the quote, pleased with the service and are now also recommending Premier Heating.
Geoff Ward, . Posted on 18/05/2018 , work completed 18/05/2018
Prompt and professional
Customer Service
Quality
Value
Very good job, punctual and professional, nothing to add.
Nicholas, Berkshire Posted on 18/05/2018 , work completed 18/05/2018
Professional service
Customer Service
Quality
Value
Quick and efficient, professional service.
Leyna, Berkshire Posted on 18/05/2018 , work completed 18/05/2018
The trader replied (on 10/10/2018)
Thank you very much for taking the time to review your experience with us Leyna
My review
Customer Service
Quality
Value
Service carried out quickly and efficiently.
Denis, Berkshire Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 27/06/2018)
Thank you for the positive feedback. See you next year for another boiler service.
Prompt and professional
Customer Service
Quality
Value
Good communication, ahead of, during and at completion of the job.
K, Oxfordshire Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 23/07/2018)
Thank you for the review of your experience with Premier Heating Solutions. It is great to hear and we look forward to working with you again.
Thoroughly competent
Customer Service
Quality
Value
Extremely efficient and entirely reliable.
Jayanta, Oxfordshire Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 03/07/2018)
Thank you for your kind review Jayanta. It is much appreciated.
My review
Customer Service
Quality
Value
All working well. Very time efficient and good services.
Hiral, Berkshire Posted on 17/05/2018 , work completed 17/05/2018
The trader replied (on 23/07/2018)
Thank you Hiral for your continued support and positive feedback. See you next year for another boiler service
Punctual and helpful
Customer Service
Quality
Value
Diagnostic visit only, very helpful advice.
Richard, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 26/06/2018)
Good to hear, thank you
Prompt/professional.
Customer Service
Quality
Value
Boiler serviced. Also had reported very tiny leak from hot water pipe - this was successfully sorted out.
Jackie, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 26/06/2018)
Thank you for the review of your experience Jackie
My review
Customer Service
Quality
Value
Excellent service. Great knowledgeable engineers.
Afzal, Oxfordshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 26/06/2018)
Thank you for your positive feedback Afzal
My review
Customer Service
Quality
Value
Good, prompt work.
M, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 26/06/2018)
Thank you very much
Very professional and timely
Customer Service
Quality
Value
Experienced and knowledgeable. Efficient and friendly.
Naomi, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 26/06/2018)
Thank you very much
Prompt & professional indeed!
Customer Service
Quality
Value
Turned up on time. Old house so some difficult issues, all dealt with without any fuss. Very pleased with work done.
Peter, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 28/06/2018)
Thank you for your kind review Peter. We pride ourselves on our great team of engineers. With their skill and expertise of installing boilers, they can overcome the challenges of an older property. Premier Heating Solutions.
My review
Customer Service
Quality
Value
I have been using Premier Heating Solutions for years now and would not choose to go anywhere else. They are a professional and friendly team with expert knowledge in their field.
Sara, Berkshire Posted on 15/05/2018 , work completed 15/05/2018
The trader replied (on 25/06/2018)
Great to hear Sara. Thank you for your great review and look forward to working with you again
Knowledgeable and courteous
Customer Service
Quality
Value
Inspection and service of boiler, very knowledgeable and was able to explain issue very clearly. Polite and courteous.
Paul, Oxfordshire Posted on 15/05/2018 , work completed 15/05/2018
The trader replied (on 26/06/2018)
Good to hear, thank you
Prompt and professional
Customer Service
Quality
Value
Routine boiler service carried out promptly and efficiently helpful advice given.
Shirley, Berkshire Posted on 14/05/2018 , work completed 14/05/2018
The trader replied (on 25/06/2018)
Thank you for taking the time to review us.
Fantastic service
Customer Service
Quality
Value
Installed new oil tank, boiler and water cylinder. Could not fault service or staff - very professional.
Adam, Berkshire Posted on 14/05/2018 , work completed 14/05/2018
The trader replied (on 25/06/2018)
Thank you for your great feedback Adam.
Excellent customer service
Customer Service
Quality
Value
Booked in boiler service for Worcester Bosch Greenstar boiler. Brian arrived on time and did a great job in quick time. I am a very happy customer. Highly recommend Premier Heating for all plumbing and boiler work!
Logeswarane, Berkshire Posted on 11/05/2018 , work completed 11/05/2018
The trader replied (on 25/06/2018)
Great to hear Logeswarane. We look forward to working with you again
Good quality
Customer Service
Quality
Value
Service boiler. On schedule and budget. Good quality work and kindness with help with thermostat timer. Cheerful assistance. Always has been a most satisfactory service with cheerful, helpful men and office helpfulness as well. I have no complaints about the work, which is also clean and tidy.
Doreen, Oxfordshire Posted on 11/05/2018 , work completed 11/05/2018
The trader replied (on 25/06/2018)
Thank you for your great review Doreen, it is much appreciated
Efficient
Customer Service
Quality
Value
Install new central heating/hot water programmer. Polite, efficient, tidy, very happy with this reliable service.
Which? Trusted Traders Consumer Posted on 09/05/2018 , work completed 09/05/2018
Excellent
Customer Service
Quality
Value
The team could not have been better. I was dreading the disruption & mess & they made a really good job of it & cleared up well. All excellent team.
Christine, Berkshire Posted on 08/05/2018 , work completed 08/05/2018
The trader replied (on 17/05/2018)
Thank you for taking the time to review us Christine and thank you for the lovely feedback. Premier Heating Solutions.
My review
Customer Service
Quality
Value
Serviced boiler. Helpful.
Sandra, Berkshire Posted on 04/05/2018 , work completed 04/05/2018
Professional, prompt & courteous
Customer Service
Quality
Value
Very professional & courteous team of engineers. Prompt each day & kept us informed throughout. Appreciate your work Ethos, James, Peter, Barry, David, Luke.
Chris, Berkshire Posted on 02/05/2018 , work completed 02/05/2018
The trader replied (on 17/05/2018)
Thank you for the great feedback Chris. We pride ourselves on our great team of engineers but it's fantastic to hear it from our customers.
Professional & thorough
Customer Service
Quality
Value
Work completed - fixing toilet leak & replacing pressure release valve. Good explanation of work completed.
Adam, Berkshire Posted on 02/05/2018 , work completed 02/05/2018
The trader replied (on 17/05/2018)
Thank you for taking the time to review us Adam.
Helpful
Customer Service
Quality
Value
This is a very professional company, very well run and easy to deal with. The office staff arranged the day our boiler was to be installed very quickly and were very helpful. The team arrived on time and were very polite and helpful. They worked very hard and after installing our new boiler ensured we knew how to use it. Definitely an A* company!
Dawn, Berkshire Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 17/05/2018)
Thank you very much Dawn. Premier Heating Solutions.