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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Prompt and professional.
Customer Service
Quality
Value
Arrived on schedule despite heavy snow. Fitted new sink tap.
John, Berkshire Posted on 01/02/2019 , work completed 01/02/2019
Recommended
Very happy customer
Customer Service
Quality
Value
Very impressed with the knowledge and professionalism. We came across a problem but was quickly sorted and no drama. Would recommend in a heartbeat.
Harry, Oxfordshire Posted on 24/01/2019 , work completed 24/01/2019
Recommended
Prompt and professional.
Customer Service
Quality
Value
Prompt, efficient, diagnose issues, offer solutions appropriate to needs/budget. Friendly and professional.
James, Berkshire Posted on 11/01/2019 , work completed 11/01/2019
Recommended
Professional and knowledgeable.
Customer Service
Quality
Value
Replaced actuator on 2-port central heating valve. System thoroughly checked after repair done. Explained the work done and why the part failed. Highly recommended.
Rick, Berkshire Posted on 28/01/2019 , work completed 28/01/2019
Recommended
Brilliant Service
Customer Service
Quality
Value
We were very impressed with the overall service. Helpful responses to inquiries, excellent workmanship, minimal disruption, punctual, full clarity on material and installation costs, not all local companies were as transparent.
Ian, Berkshire Posted on 29/01/2019 , work completed 29/01/2019
Recommended
Helpful, quick and tidy
Customer Service
Quality
Value
Dave came to replace our two motorised valves for heating and hot water as they were leaking. He arrived, prepared the area including protecting the floors and got to work. He explained what he was going to do, and got on with it. A short while later it was all done (far quicker than I thought it would be). All was tested, all radiators bled and he stayed a while longer to make sure as much air as possible was cleared from the system. I have used Premier Heating a number of times now - once for fitting my new boiler, for an annual service (that I have on a service plan with them) and now this. Very happy with the service given every time and will be the company I go to for any future issues.
Customer in Reading Posted on 05/03/2019 , work completed 05/03/2019
Recommended
Excellent in all aspects
Customer Service
Quality
Value
I cannot praise this company too much. From the moment their representative came to estimate for the work I needed to the time it was completed, I had no problems at all. This was quite a complicated job-removing an oil boiler and fitting a new one outside the house. The people working were knowledgeable, very hard working especially working in freezing conditions. Very clean, pleasant and efficient.
Margot, Berkshire Posted on 30/01/2019 , work completed 30/01/2019
Recommended
Helpful & friendly
Customer Service
Quality
Value
Engineer arrived on time, was very knowledgeable about the unit. Repaired very quickly and was very helpful and friendly.
Grahame, Berkshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
Very helpful
Customer Service
Quality
Value
Very helpful, told me everything he was doing. Plus put on over shoes to protect my carpets.
Anne, Berkshire Posted on 01/02/2019 , work completed 01/02/2019
Recommended
Efficient
Customer Service
Quality
Value
Impressed with initial visit for quote by Phil. Good explanations and sensible suggestions regarding phone app and weather temp probe. Engineers James and Luke - on time, efficient, respectful, shoes off for upstairs. Worked hard all day, full explanations given of the work. Very happy with this company.
Sally, Berkshire Posted on 17/01/2019 , work completed 17/01/2019
Recommended
Excellent! Highly reliable people!
Customer Service
Quality
Value
James was truly professional when approaching several difficulties that the job presented. We are beyond pleased with the results and the service has provided us with confidence to use Premier Heating Solutions LTD now and in the future. Both James and Luke are very knowledgeable, kind and willing to provide the right advice when needed. Really good.
Catalina, Berkshire Posted on 14/01/2019 , work completed 14/01/2019
Recommended
Highly recommended
Customer Service
Quality
Value
Great service, very friendly and knowledgeable. Highly recommended.
Kyle, Berkshire Posted on 23/01/2019 , work completed 23/01/2019
Recommended
My review
Customer Service
Quality
Value
Great service as always.
Clare, Berkshire Posted on 08/04/2019 , work completed 08/04/2019
Recommended
The trader replied (on 31/07/2019)
Thank you for your continued support and feedback Clare.
Friendly and professional
Customer Service
Quality
Value
We had an old boiler replaced with a combi boiler in the loft. They were exceptionally friendly and professional, from the moment I contacted them for a quote. All staff were helpful, able and keen to explain the work involved and they kept to their time schedule. Competitive quote and exceptional service, would recommend.!
Danielle, Berkshire Posted on 04/04/2019 , work completed 04/04/2019
Recommended
The trader replied (on 31/07/2019)
Hello Danielle. Thank you for your great feedback. It was a pleasure to carry out the works for you. We look forward to working with you again in the future.
Professional and friendly service
Customer Service
Quality
Value
New boiler installation. From getting the quote through to the engineers finishing the job the service was professional, courteous and good value.
Gareth, Berkshire Posted on 30/04/2019 , work completed 30/04/2019
Recommended
Excellent service
Customer Service
Quality
Value
They are always professional and reliable. Give great advice too, how to keep them in good shape.
Roger, Berkshire Posted on 23/04/2019 , work completed 23/04/2019
Recommended
The trader replied (on 31/07/2019)
Hello Roger. Thank you for the positive feedback. It is much appreciated.
Professional and polite
Customer Service
Quality
Value
Effective, fast and polite. Immediately took off shoes on entry, explained fully what he would do, explained why he was doing certain tasks.
Richard, Berkshire Posted on 03/04/2019 , work completed 03/04/2019
Recommended
The trader replied (on 31/07/2019)
Thank you Richard. We are pleased that our engineer was considerate and polite. We hope we can be of service again in the future.
Consistent great service
Customer Service
Quality
Value
Annual service of boiler. Arrived on time, was tidy, competent and friendly. Has always provided great service/installation/remedial work over last 3 years.
Alan, Berkshire Posted on 08/02/2019 , work completed 08/02/2019
Recommended
Professional and courteous
Customer Service
Quality
Value
Premier Heating did what they said. They carried out the power flush in professional and courteous manner. The heating is working much better now. Good work.
James, Berkshire Posted on 04/02/2019 , work completed 04/02/2019
Recommended
Very helpful
Customer Service
Quality
Value
Very helpful and good advice. Would recommend this great service.
Tim, Berkshire Posted on 20/02/2019 , work completed 20/02/2019
Recommended
Professional
Customer Service
Quality
Value
Pete installed my new boiler over two days. He was professional, keen and tidy in his work. I have found the whole Premier Heating Solutions team I have been involved with excellent and would use them anytime I required their service.
Colin, Berkshire Posted on 18/02/2019 , work completed 18/02/2019
Recommended
Professional and efficient.
Customer Service
Quality
Value
Very helpful, from scoping the work needed - always good when turns out a smaller job than thought! Quick to fit in date to do the work, arrived on time. Neat pipework and minimal mess. Polite and knowledgeable.
Tracey, Berkshire Posted on 29/04/2019 , work completed 29/04/2019
Recommended
On time
Customer Service
Quality
Value
Brian came on time. Work was completed. Brian is a very nice person.
Jennifer, Oxfordshire Posted on 02/01/2019 , work completed 02/01/2019
Recommended
Prompt and Professional
Customer Service
Quality
Value
Explained everything to me and was helpful. Felt reassured and problem was solved.
Natasha, Oxfordshire Posted on 30/11/2018 , work completed 30/11/2018
Recommended
Great service
Customer Service
Quality
Value
Engineer arrived on time, was quick and efficient.
Which? Trusted Traders Consumer Posted on 31/01/2019 , work completed 31/01/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.