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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Very professional
Customer Service
Quality
Value
Peter arrived on time and worked very professionally to fix our leak. Informed us as the job proceeded and fixed the problem. He was very tidy and cleaned away after the job was complete.
Susan, Berkshire Posted on 11/04/2018 , work completed 11/04/2018
Recommended
The trader replied (on 17/05/2018)
Than you very much for taking the time to review your experience with us Susan.
Brilliant job - friendly
Customer Service
Quality
Value
Gentleman was thorough and tidy. Great job.
Susan, Oxfordshire Posted on 06/04/2018 , work completed 06/04/2018
Recommended
Very pleased
Customer Service
Quality
Value
Installed boiler last year and well very pleased with workmanship - service today very good.
Clare, Berkshire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
On time, presentable & polite. Tidy. Clears up after.
Sally, Berkshire Posted on 08/06/2018 , work completed 08/06/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your positive feedback, Sally.
Excellent service
Customer Service
Quality
Value
Top job!
Henry, Berkshire Posted on 15/06/2018 , work completed 15/06/2018
Recommended
My review
Customer Service
Quality
Value
Everything satisfactory, as far as I am competent to judge! Very nice man!
Marjorie, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
Recommended
The trader replied (on 10/10/2018)
Thank you Marjorie for your kind review. It is much appreciated.
Prompt and professional
Customer Service
Quality
Value
Excellent service would recommend to friends and family. Boiler annual service.
Gillian, Berkshire Posted on 04/06/2018 , work completed 04/06/2018
Recommended
The trader replied (on 08/08/2018)
Thank you Gillian, for taking the time to review your boiler service. We are pleased to hear that you would recommend us to your friends and family.
Polite and friendly.
Customer Service
Quality
Value
He was very polite and friendly. He explained exactly what was wrong and what the next steps were.
Niki, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 08/08/2018)
Thank you for your kind review Nikki. We are pleased that our engineer was able to sort out the fault. We hope we can be of service again in the future.
Performance
Customer Service
Quality
Value
Worked on time & progressively each day. Explained work being done. Pleasant, helpful & knowledgeable staff, happy to answer questions. Neat and tidy work. Cleaned up well at end of the job. Efficient and professional.
Clive, Berkshire Posted on 13/06/2018 , work completed 13/06/2018
Recommended
The trader replied (on 08/08/2018)
Thank you so much for taking the time to leave this excellent review. Our engineers are an experienced and talented team, who pride themselves on doing a first class job.
Prompt & professional
Customer Service
Quality
Value
I first used Premier Heating when they installed my new boiler. I am very satisfied with any work they have done for me & have my boiler serviced every year since. Today I had Brian come into service & he was very polite & considerate. A pleasure to have met him.
Pamela M, Berkshire Posted on 21/06/2018 , work completed 21/06/2018
Recommended
The trader replied (on 03/07/2018)
Thank you for your positive feedback Pamela. It is much appreciated. We have a great team of engineers, but it is fantastic to hear it from our customers. Premier Heating Solutions.
Prompt and professional in every way.
Customer Service
Quality
Value
Recommended. First-class in all aspects of installing new boiler and full heating system.
Roger, Berkshire Posted on 18/06/2018 , work completed 18/06/2018
Recommended
The trader replied (on 10/10/2018)
Hello Roger. Thank you for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job.
Good quality
Customer Service
Quality
Value
Service boiler. On schedule and budget. Good quality work and kindness with help with thermostat timer. Cheerful assistance. Always has been a most satisfactory service with cheerful, helpful men and office helpfulness as well. I have no complaints about the work, which is also clean and tidy.
Doreen, Oxfordshire Posted on 11/05/2018 , work completed 11/05/2018
Recommended
The trader replied (on 25/06/2018)
Thank you for your great review Doreen, it is much appreciated
Professional service
Customer Service
Quality
Value
Quick and efficient, professional service.
Leyna, Berkshire Posted on 18/05/2018 , work completed 18/05/2018
Recommended
The trader replied (on 10/10/2018)
Thank you very much for taking the time to review your experience with us Leyna
Efficient
Customer Service
Quality
Value
Install new central heating/hot water programmer. Polite, efficient, tidy, very happy with this reliable service.
Which? Trusted Traders Consumer Posted on 09/05/2018 , work completed 09/05/2018
Recommended
Very professional and timely
Customer Service
Quality
Value
Experienced and knowledgeable. Efficient and friendly.
Naomi, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you very much
Knowledgeable and courteous
Customer Service
Quality
Value
Inspection and service of boiler, very knowledgeable and was able to explain issue very clearly. Polite and courteous.
Paul, Oxfordshire Posted on 15/05/2018 , work completed 15/05/2018
Recommended
The trader replied (on 26/06/2018)
Good to hear, thank you
Professional experts
Customer Service
Quality
Value
Polite professional prompt hardworking reassuring helpful nothing too much trouble, craftsmen, problem solvers excellent.
Sue, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 10/10/2018)
Thanks Sue for your great feedback. We pride ourselves on the ability of our engineers to adapt the installation to solve any problems and challenges that they may face.
Boiler Installation
Customer Service
Quality
Value
Friendly very professional engineer and apprentice. Careful to do the job to the satisfaction of customer and very high quality.
John, Oxfordshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your kind review. It was a pleasure to carry out the installation for you and look forward to working with you in the future.
Excellent service, professional, courteous and fast
Customer Service
Quality
Value
Reasonable quote, arrived on time and provided a thorough professional and reliable service. Removed all my old boiler components and install a completely new combi system, including the replacement of the rooftop flue, reached with scaffolding. Finished well withing the estimated time and was completely problem-free. Thoroughly recommended.
Peter Posted on 01/08/2018 , work completed 01/08/2018
Recommended
The trader replied (on 24/10/2018)
Thank you Peter for your positive feedback and leaving such an excellent review. The whole team work hard to provide a prompt & problem free installation.
Excellent service & response
Customer Service
Quality
Value
Company able to send plumber. Promptly to diagnose problem. Did interim fix, and returned three days later to install new part. Great work all left clean and tidy. Thank you.
Maureen, Berkshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Maureen. We are pleased that our engineer was able to repair your tank overflow promptly, and in a clean and tidy manner. We look forward to working with you again in the near future. Premier Heating Solutions.
Excellent
Customer Service
Quality
Value
Very knowledgeable and helpful. Excellent service.
Lauren, Berkshire Posted on 23/11/2018 , work completed 23/11/2018
Recommended
Prompt, professional, personable.
Customer Service
Quality
Value
A routine boiler service and the system (only three years old) had a problem turning itself off! Brian (lovely chap) assessed it, offered a good solution to problem and is going to return to fix it. All in all, very splendid experience.
Rita, Berkshire Posted on 26/11/2018 , work completed 26/11/2018
Recommended
Brilliant service
Customer Service
Quality
Value
Absolutely brilliant service all round. Rob and Pete went the extra mile with the installations over 4 days. A lot of pipework with all old tanks removed leaving a clean & tidy finish. Cannot recommend highly enough!
Damon, Berkshire Posted on 20/12/2018 , work completed 20/12/2018
Recommended
The trader replied (on 03/02/2019)
Damon, thank you very much for taking the time to give your feedback. We really appreciate your great review.
Thank you
Customer Service
Quality
Value
I appreciate the professional way of how Premier Heating Solutions treats its customers, from survey to boiler installation. Thank you.
Mihail, Berkshire Posted on 14/01/2019 , work completed 14/01/2019
Recommended
Straight forward
Customer Service
Quality
Value
Prompt quote. Quick fitting date and easy payment terms. Guys are professional and friendly, left it clean and tidy. Very competitive for a new boiler & new hot water tank. Very happy customers!
J, Oxfordshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.