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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Very happy
Customer Service
Quality
Value
My heating and hot water system had stopped working. The engineer correctly identified the problem, bought a new pump and fitted it straight away. Very happy with the service.
Barbara, Berkshire Posted on 02/01/2019 , work completed 02/01/2019
Recommended
The trader replied (on 31/01/2019)
Glad we could help Barbara. Thank you for taking the time to comment on your experience.
Thank you
Customer Service
Quality
Value
The repair was done to satisfaction. Thank you
Titilola, Berkshire Posted on 31/10/2018 , work completed 31/10/2018
Recommended
Friendly and professional
Customer Service
Quality
Value
Boiler service and inspection. Friendly and professional. Explained the job done.
Blanche, Oxfordshire Posted on 22/03/2019 , work completed 22/03/2019
Recommended
Service
Customer Service
Quality
Value
Service done on boiler was prompt and professional. Trader was polite and apologised for being late.
Yvonne, Berkshire Posted on 02/05/2019 , work completed 02/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Yvonne. Thanks for your feedback. We appreciate you taking the time to comment on our service.
Clean and tidy
Customer Service
Quality
Value
James the engineer impressed me with his knowledge of his trader, his tidiness whilst working. He kept me informed with everything he was doing requesting my opinion where necessary. James was very thorough throughout and left the job clean and tidy. He was very polite and friendly.
Christopher, Berkshire Posted on 08/05/2019 , work completed 08/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Christopher. Thank you for your kind review. It is good to hear that our engineer James, explained the process and was polite and friendly. We hope we can be of service again in the future.
Prompt, professional and courteous
Customer Service
Quality
Value
Boiler service and heating system - check all done well. Very good, highly recommended.
Ian, Berkshire Posted on 14/05/2019 , work completed 14/05/2019
Recommended
The trader replied (on 01/08/2019)
Thank you for the review of your experience Ian
Excellent service
Customer Service
Quality
Value
Have used this firm many times and they never fail to deliver on all fronts. Prompt, efficient, courteous.
Sheena, Berkshire Posted on 05/04/2019 , work completed 05/04/2019
Recommended
The trader replied (on 08/05/2019)
Thank you for your continued support and feedback Sheena.
Professional and helpful
Customer Service
Quality
Value
Replaced hot water cylinder. Very smooth and efficient job.
Sue, Berkshire Posted on 22/03/2019 , work completed 22/03/2019
Recommended
The trader replied (on 08/05/2019)
Thank you Sue, for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job.
Extremely professional
Customer Service
Quality
Value
The job was carried out in a very professional manner. The engineers were helpful, courteous and very tidy. A pleasure to have them working on this installation.
Jean, Berkshire Posted on 19/03/2019 , work completed 19/03/2019
Recommended
Professional and speedy
Customer Service
Quality
Value
The engineer was very efficient and courteous. There were no issues.
Christopher, Berkshire Posted on 22/03/2019 , work completed 22/03/2019
Recommended
My review
Customer Service
Quality
Value
Engineer arrived on time and started work immediately. All work has been completed on time (and budget). The engineers were courteous and helpful and worked energetically at all times (in spite of adverse weather). A good experience.
Anthony, Berkshire Posted on 16/01/2019 , work completed 16/01/2019
Recommended
Excellent
Customer Service
Quality
Value
Very knowledgeable and helpful. Excellent service.
Lauren, Berkshire Posted on 23/11/2018 , work completed 23/11/2018
Recommended
Prompt, professional, personable.
Customer Service
Quality
Value
A routine boiler service and the system (only three years old) had a problem turning itself off! Brian (lovely chap) assessed it, offered a good solution to problem and is going to return to fix it. All in all, very splendid experience.
Rita, Berkshire Posted on 26/11/2018 , work completed 26/11/2018
Recommended
Brilliant service
Customer Service
Quality
Value
Absolutely brilliant service all round. Rob and Pete went the extra mile with the installations over 4 days. A lot of pipework with all old tanks removed leaving a clean & tidy finish. Cannot recommend highly enough!
Damon, Berkshire Posted on 20/12/2018 , work completed 20/12/2018
Recommended
The trader replied (on 03/02/2019)
Damon, thank you very much for taking the time to give your feedback. We really appreciate your great review.
Thank you
Customer Service
Quality
Value
I appreciate the professional way of how Premier Heating Solutions treats its customers, from survey to boiler installation. Thank you.
Mihail, Berkshire Posted on 14/01/2019 , work completed 14/01/2019
Recommended
Straight forward
Customer Service
Quality
Value
Prompt quote. Quick fitting date and easy payment terms. Guys are professional and friendly, left it clean and tidy. Very competitive for a new boiler & new hot water tank. Very happy customers!
J, Oxfordshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Great service, thoroughly professional
Customer Service
Quality
Value
Our boiler was due to be replaced on a Monday morning following a snowy weekend … Luke arrived early in time to find me trying to clear a safe path to our front door - and immediately started helping, which was much appreciated. Dave and Barry then arrived, and the installation work all went smoothly. They also did a great job of clearing up afterwards. My husband had been very impressed by Phil's knowledgeable and professional approach when quoting for the work and we are very pleased with the results. We'd have no hesitation using Premier Heating Solutions again or in recommending them.
Customer in West Berkshire Posted on 20/02/2019 , work completed 05/02/2019
Recommended
Old for new
Customer Service
Quality
Value
I decided to replace my old boiler and got an estimate from Premier Heating Solutions. Phil gave me a straight and honest quote for the work and always returned my phone calls promptly and was not pushy. The fitters Phil and James were punctual, friendly, knowledgeable and completed the work to a high standard including the brickwork. The work was completed on time and budget. The warranty and after care service is unbeatable Premier Heating solutions is a first class company offering a great service. A five star rating. Highly recommended.
Customer in Wokingham Posted on 15/02/2019 , work completed 11/02/2019
Recommended
My review
Customer Service
Quality
Value
Professional service.
Zenna, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Recommended
Right on time. Great job.
Customer Service
Quality
Value
Boiler was serviced. Everything was done satisfactorily.
Don, Berkshire Posted on 03/01/2019 , work completed 03/01/2019
Recommended
Great job
Customer Service
Quality
Value
Rob was excellent and got fire working and my device set up. Great job.
Jenny, Berkshire Posted on 20/12/2018 , work completed 20/12/2018
Recommended
Speedy & efficient
Customer Service
Quality
Value
Boiler installation and replacement shower, plus smaller repairs to pipework in bathroom & replacement kitchen tap. Arrived promptly on both days and worked hard throughout. Helpful in answering queries and worked to a high standard. Professional and courteous.
Jean, Oxfordshire Posted on 14/12/2018 , work completed 14/12/2018
Recommended
Problem diagnosed & solved speedily.
Customer Service
Quality
Value
Left message on answerphone 8:05 - boiler not working. Phone call back at 9:02 acknowledging this & will get back to me later. Phoned to say engineer would come at 12:00. Dave turned up: was his usual polite & smiling self. Diagnosed the problem pump ceased operating. Repaired it & got it working in a few minutes. Temporary solution. Will order a replacement & get them to fix it.
Michael, Berkshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
My review
Customer Service
Quality
Value
Turn up promptly, polite, got on with the job in hand. Dealt with it in a timely manner.
Micky, Berkshire Posted on 28/01/2019 , work completed 28/01/2019
Recommended
Helpful and professional
Customer Service
Quality
Value
Engineer was very helpful and friendly. Great service.
Leanne, Berkshire Posted on 14/02/2019 , work completed 14/02/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.