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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Amiable and professional
Customer Service
Quality
Value
Great job. On time. Amiable and professional.
Darren, Berkshire Posted on 16/11/2018 , work completed 16/11/2018
Excellent
Customer Service
Quality
Value
Arrived on time. Excellent communication, efficient and very helpful.
Gillian, Berkshire Posted on 11/12/2018 , work completed 11/12/2018
The trader replied (on 03/02/2019)
Gillian, thank you very much for your 5* review.
Prompt and Professional
Customer Service
Quality
Value
Excellent work. Not as straightforward as thought.
Andrew, Oxfordshire Posted on 22/11/2018 , work completed 22/11/2018
Polite and efficient.
Customer Service
Quality
Value
Very professional and courteous.
Suzanne, Berkshire Posted on 28/11/2018 , work completed 28/11/2018
Very satisfied.
Customer Service
Quality
Value
Boiler service. Usual excellent service from reception to work being carried out. Good staff, customer relationship.
David, Oxfordshire Posted on 06/11/2018 , work completed 06/11/2018
Work completed perfectly.
Customer Service
Quality
Value
Work completed very effectively and efficiently. It was very easy with the guys here, and they carefully explained the work to us. I would definitely recommend them.
Andrew, Berkshire Posted on 30/10/2018 , work completed 30/10/2018
Prompt & professional
Customer Service
Quality
Value
Service of boiler. Useful advice and explanations.
Anne, Berkshire Posted on 05/11/2018 , work completed 05/11/2018
Excellent service
Customer Service
Quality
Value
Premier installed a complete new heating system into our house. I wouldn't hesitate in recommending them and will always be using them in the future. They were professional, very tidy, communicated well and we are extremely happy with the finish of the job. They explained everything clearly and gave a very clear quote which they stuck to. Also, all engineers very friendly and respectful, didn't mind having them in the house for days.
Nicola, Berkshire Posted on 24/09/2018 , work completed 24/09/2018
Thank you
Customer Service
Quality
Value
The repair was done to satisfaction. Thank you
Titilola, Berkshire Posted on 31/10/2018 , work completed 31/10/2018
Friendly and professional
Customer Service
Quality
Value
Boiler service and inspection. Friendly and professional. Explained the job done.
Blanche, Oxfordshire Posted on 22/03/2019 , work completed 22/03/2019
Service
Customer Service
Quality
Value
Service done on boiler was prompt and professional. Trader was polite and apologised for being late.
Yvonne, Berkshire Posted on 02/05/2019 , work completed 02/05/2019
The trader replied (on 31/07/2019)
Hello Yvonne. Thanks for your feedback. We appreciate you taking the time to comment on our service.
Helpful and professional
Customer Service
Quality
Value
Engineer was very helpful and friendly. Great service.
Leanne, Berkshire Posted on 14/02/2019 , work completed 14/02/2019
Good service
Customer Service
Quality
Value
Prompt, detected fault - remedied!! Pleased with result! Came twice - polite, on time, good service... fault detected, new part installed quickly. Will use again!
Jenny, Berkshire Posted on 22/01/2019 , work completed 22/01/2019
Customer service and delivery of the best.
Customer Service
Quality
Value
A replacement boiler was fitted in the agreed time scale and to budget. The complete service was second to none compared to British Gas. Pete the engineer was helpful and professional in completing the work. A big thank you to all concerned.
David, Berkshire Posted on 13/02/2019 , work completed 13/02/2019
Excellent service
Customer Service
Quality
Value
Have used this firm many times and they never fail to deliver on all fronts. Prompt, efficient, courteous.
Sheena, Berkshire Posted on 05/04/2019 , work completed 05/04/2019
The trader replied (on 08/05/2019)
Thank you for your continued support and feedback Sheena.
My review.
Customer Service
Quality
Value
They installed a new boiler at our place. Excellent work done throughout the day. Would prefer referring them to our friends in the future.
Abha, Berkshire Posted on 15/02/2019 , work completed 15/02/2019
My review
Customer Service
Quality
Value
Timely and efficient service.
Judy, Oxfordshire Posted on 11/02/2019 , work completed 11/02/2019
Professional and helpful
Customer Service
Quality
Value
Replaced hot water cylinder. Very smooth and efficient job.
Sue, Berkshire Posted on 22/03/2019 , work completed 22/03/2019
The trader replied (on 08/05/2019)
Thank you Sue, for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job.
Extremely professional
Customer Service
Quality
Value
The job was carried out in a very professional manner. The engineers were helpful, courteous and very tidy. A pleasure to have them working on this installation.
Jean, Berkshire Posted on 19/03/2019 , work completed 19/03/2019
Professional and speedy
Customer Service
Quality
Value
The engineer was very efficient and courteous. There were no issues.
Christopher, Berkshire Posted on 22/03/2019 , work completed 22/03/2019
My review
Customer Service
Quality
Value
Engineer arrived on time and started work immediately. All work has been completed on time (and budget). The engineers were courteous and helpful and worked energetically at all times (in spite of adverse weather). A good experience.
Anthony, Berkshire Posted on 16/01/2019 , work completed 16/01/2019
Excellent work done to a high professional standard
Customer Service
Quality
Value
Callum did a highly professional job replacing our boiler and was not phased by anything. He arrived punctually, was polite and worked hard throughout the time. This is the first time we have used Premier Heating Solutions and so far we have been very impressed.
Customer in West Berkshire Posted on 20/08/2020 , work completed 20/08/2020
Reliable and Knowledgeable
Customer Service
Quality
Value
We have used Premier Heating for a number of years. The services they have provided are as follows: Approx 10 years of servicing the Gas Boiler including supply and fitting of a new boiler. About 1/2 dozen of repairs due to leaks in the system (none of them apparent at time of service) Advice about hot water useage in the house. The rates are competitive, there was never a return trip required, and engineers and staff always friendly and helpful.
Doug in West Berkshire Posted on 05/09/2020 , work completed 03/09/2020
A very professional installation of a completely new central heating system
Customer Service
Quality
Value
We were very impressed by Premier Heating Solutions. Their price was competitive and the quality of the work done was high. They worked hard to install our new Worcester Bosch boiler and a complete set of pipes and radiators (as we had warm air heating before). They installed all the new equipment before switching off our old system, so we had a very short period of time without heat (during the day) and never ran out of hot water. They removed the large old boiler and checked that the new system was running. They then returned the following afternoon for a few minor details and a check on the system. It is all working well and we are very happy. There is a great 12 year guarantee on the boiler too.
Customer in Oxfordshire Posted on 18/11/2020 , work completed 17/11/2020
Very Professional Efficient Job
Customer Service
Quality
Value
PHS serviced our old boiler for several years doing an excellent job. They were quick to respond to any problems we had with our aging system. At the annual service this year they identified that our old boiler was on its last legs and able to respond quickly to advise us of the work required and get us a quote of a replacement. The work, which included the new boiler replacement, gas pipework adjustment and condensate pipework installation to suit , a new circulation pump, magnetic protection and a replacement radiator was completed within two days. Both Calum, who has completed the service, and James who undertook the installation were pleasant, knowledgeable and tidy workers. I have no hesitation in recommended them to others.
Customer in West Berkshire Posted on 06/10/2020 , work completed 06/10/2020