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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Boiler service
Customer Service
Quality
Value
Courteous, friendly & very helpful. Asked a couple of questions & Brian was happy to answer them. Overall very happy with the quality of work Premier Heating has done for us. Will continue to use your services.
Dino, Berkshire Posted on 13/03/2018 , work completed 13/03/2018
Recommended
My review
Customer Service
Quality
Value
Brilliant job.
Chris, Oxfordshire Posted on 02/03/2018 , work completed 02/03/2018
Recommended
Reliable and convenient
Customer Service
Quality
Value
Quick to answer the phone and book time specific appointments, engineers are very knowledgeable and diagnose and fix problems quickly. I'm already a repeat customer and will continue to be one!
Julian, Berkshire Posted on 14/03/2018 , work completed 14/03/2018
Recommended
My review
Customer Service
Quality
Value
Brilliant job!
Shae, Berkshire Posted on 13/03/2018 , work completed 13/03/2018
Recommended
Very professional, good job
Customer Service
Quality
Value
On time, courteous, answered questions, professional job.
Peter, Berkshire Posted on 19/03/2018 , work completed 19/03/2018
Recommended
Brilliant Job
Customer Service
Quality
Value
Excellent in all respects. Arrived early and completed job quickly. Very clean and courteous.
Robert, Oxfordshire Posted on 31/01/2018 , work completed 31/01/2018
Recommended
Outstanding job!
Customer Service
Quality
Value
From the moment that Phil and the team quoted, I knew we would be in safe hands. The team worked exceptionally hard, ensured we were never without heating and went above and beyond on several occasions. Not only would I thoroughly recommend them, I also wouldn't use anyone else in the future.
James, Berkshire Posted on 12/02/2018 , work completed 12/02/2018
Recommended
100% happy
Customer Service
Quality
Value
It was great. Timely response, very knowledgeable. 100% happy.
Etienne, Berkshire Posted on 13/02/2018 , work completed 13/02/2018
Recommended
Very good and informative
Customer Service
Quality
Value
Very good tradesman and safety conscious. Very informative and helpful.
Dylan, Berkshire Posted on 22/02/2018 , work completed 22/02/2018
Recommended
Brilliant job
Customer Service
Quality
Value
The job started on time and was completed on time. No extra hidden cost and able to make changes to what I wanted at the last minute. Staff were great and kept me informed in how things were going throughout the 2 days.
Gary, Oxfordshire Posted on 19/02/2018 , work completed 19/02/2018
Recommended
Excellent Job
Customer Service
Quality
Value
There was a mishap with the part but they moved another customers slot so they could come back and fit the part as quickly as they could.
Which? Trusted Traders Consumer Posted on 16/03/2018 , work completed 16/03/2018
Recommended
Brilliant job
Customer Service
Quality
Value
Excellent service. Very pleasant and tidy worker. No hesitation in recommending.
Bob, Berkshire Posted on 21/05/2018 , work completed 21/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your kind review Bob. It is much appreciated.
Punctual and helpful
Customer Service
Quality
Value
Diagnostic visit only, very helpful advice.
Richard, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Good to hear, thank you
My review
Customer Service
Quality
Value
I have been using Premier Heating Solutions for years now and would not choose to go anywhere else. They are a professional and friendly team with expert knowledge in their field.
Sara, Berkshire Posted on 15/05/2018 , work completed 15/05/2018
Recommended
The trader replied (on 25/06/2018)
Great to hear Sara. Thank you for your great review and look forward to working with you again
Prompt and professional
Customer Service
Quality
Value
Routine boiler service carried out promptly and efficiently helpful advice given.
Shirley, Berkshire Posted on 14/05/2018 , work completed 14/05/2018
Recommended
The trader replied (on 25/06/2018)
Thank you for taking the time to review us.
Professional & Reliable
Customer Service
Quality
Value
Would highly recommend Premier Heating Solutions Ltd. This is the 3rd time we have used them and will continue to do so. Engineers are always on time, polite and friendly and able and willing to answer any questions.
Andrew, Berkshire Posted on 12/04/2018 , work completed 12/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you very much for the great feedback Andrew and your continued custom. It's very much appreciated. Premier Heating Solutions.
Prompt & Professional
Customer Service
Quality
Value
Very prompt and did a thorough job of servicing the boiler.
Simon, Berkshire Posted on 13/04/2018 , work completed 13/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for taking the time to give us your feedback Simon. Premier Heating Solutions.
Professional Organisation
Customer Service
Quality
Value
Oil boiler installed. Good communication throughout process. Kept informed at all times. Polite, very tidy, finished on time same day.
Marie, Berkshire Posted on 23/04/2018 , work completed 23/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for the positive feedback Marie. It's very much appreciated. Premier Heating Solutions.
Polite and very professional
Customer Service
Quality
Value
Premier Heating fitted my boiler and have serviced it ever since. They have always been on time and done an excellent job.
Derek, Berkshire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
Helpful
Customer Service
Quality
Value
This is a very professional company, very well run and easy to deal with. The office staff arranged the day our boiler was to be installed very quickly and were very helpful. The team arrived on time and were very polite and helpful. They worked very hard and after installing our new boiler ensured we knew how to use it. Definitely an A* company!
Dawn, Berkshire Posted on 01/05/2018 , work completed 01/05/2018
Recommended
The trader replied (on 17/05/2018)
Thank you very much Dawn. Premier Heating Solutions.
Efficient & helpful.
Customer Service
Quality
Value
Boiler install - Very good work & left the room tidy - very efficient.
Sarah, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
Recommended
The trader replied (on 10/10/2018)
Hello Sarah. Thank you for the kind review. It was a pleasure to install your replacement boiler. We are pleased that our engineers left your property clean & tidy. They pride themselves on offering a first class service.
Would recommend!
Customer Service
Quality
Value
The guys were helpful and efficient and very considerate to my home.
Harri, Berkshire Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 06/08/2018)
Thank you for your great feedback Harri. We have a fantastic team of engineers & it is great to hear it from our customers.
Reliable and Trustworthy
Customer Service
Quality
Value
Premier have carried out work for my mother and she has always found them reliable and trustworthy. We got them in for a serivice of our Gas boiler very pleased with what they have done, respectful and clean and tidy workers. Will be happy to use them again. The Office staff are always pleasant and helpful.
K, Berkshire Posted on 10/11/2017 , work completed 10/11/2017
Recommended
My review
Customer Service
Quality
Value
Very satisfied, been using for 7 years.
Brenda, Berkshire Posted on 05/09/2018 , work completed 05/09/2018
Recommended
My review
Customer Service
Quality
Value
Very well carried out, no problems.
Betty, Berkshire Posted on 17/08/2018 , work completed 17/08/2018
Recommended
The trader replied (on 06/12/2018)
Thank you Betty for your kind review
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.