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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Great job!
Customer Service
Quality
Value
Replacement combi boiler Excellent communication throughout, prompt competitive quote, engineers arrived on time and worked hard all day. Very polite and professional. Cleaned up at the end of the day and explained how boiler operated. Were happy to answer any questions we had. Would highly recommend this company and would definitely use them again.
Customer in West Berkshire Posted on 06/03/2019 , work completed 04/03/2019
Recommended
My review
Customer Service
Quality
Value
Excellent job. Very pleased with the outcome. Thank you.
Tony, Berkshire Posted on 14/11/2018 , work completed 14/11/2018
Recommended
My review
Customer Service
Quality
Value
I have used Premier Heating Solutions for a number of years & report no problems between services annually.
B, Berkshire Posted on 07/11/2018 , work completed 07/11/2018
Recommended
Excellent service
Customer Service
Quality
Value
As always, booked in service within reasonable timescale and completed an excellent job as always. Very polite, experienced, professional and helpful. Would recommend without hesitation. Thanks.
Colin, Berkshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
Very professional
Customer Service
Quality
Value
Efficient & tidy job. Carried out satisfactory.
Sue, Berkshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
Fantastic
Customer Service
Quality
Value
Fantastic! Job completed quickly and efficiently!
Sheri, Berkshire Posted on 15/03/2019 , work completed 15/03/2019
Recommended
Most impressed
Customer Service
Quality
Value
Courteous, informative, friendly service. Excellent response to telephone call about heating. Most impressed with Brian.
Derek, Berkshire Posted on 04/04/2019 , work completed 04/04/2019
Recommended
The trader replied (on 08/05/2019)
Thank you for your positive feedback. See you next year for another boiler service.
Very pleased
Customer Service
Quality
Value
They serviced my boiler. I was very pleased with the service I received. They arrived punctually and carried out the work in a helpful manner.
Sally, Berkshire Posted on 09/04/2019 , work completed 09/04/2019
Recommended
The trader replied (on 08/05/2019)
Thank you Sally for taking the time to review your experience
Excellent service
Customer Service
Quality
Value
Dave was great. He was professional and polite - as you would expect - but was also really friendly, and willing to answer questions for me. He was very neat and tidy, and made sure everything was explained and understood before I left. Would definitely recommend.
Customer in West Berkshire Posted on 03/04/2019 , work completed 08/03/2019
Recommended
Excellent service
Customer Service
Quality
Value
Service boiler, advice on heating. Excellent service, very helpful. great and honest advice, would certainly recommend to family and friends.
David, Berkshire Posted on 01/03/2019 , work completed 01/03/2019
Recommended
Very efficient
Customer Service
Quality
Value
As usual, very efficient service provided.
Mark, Berkshire Posted on 26/02/2019 , work completed 26/02/2019
Recommended
Very helpful
Customer Service
Quality
Value
Professional and very helpful.
Alaina, Berkshire Posted on 04/02/2019 , work completed 04/02/2019
Recommended
My review
Customer Service
Quality
Value
I give 100 percent for service and information carried out for the engineer who has carried out the service.
Alan, Berkshire Posted on 21/01/2019 , work completed 21/01/2019
Recommended
Highly recommend
Customer Service
Quality
Value
Arrived on time, polite and friendly. Went through everything with me. Answered all my questions. I would recommend them to my friends and family.
Katrina, Oxfordshire Posted on 14/01/2019 , work completed 14/01/2019
Recommended
Very professional and polite
Customer Service
Quality
Value
Worked hard all day to a very high standard.
Martin, Berkshire Posted on 11/02/2019 , work completed 11/02/2019
Recommended
My review
Customer Service
Quality
Value
My thanks once again to Bryan - Sue - Phil and the team for their support at this time. Special thanks to Bryan for all his advice and hard work.
Eileen, Oxfordshire Posted on 19/12/2018 , work completed 19/12/2018
Recommended
Excellent Service
Customer Service
Quality
Value
Prompt, efficient and helpful.
John, Berkshire Posted on 01/03/2019 , work completed 01/03/2019
Recommended
Responsive and professional
Customer Service
Quality
Value
Re: Boiler service and 'overhaul'. Excellent service from staff on the phone at Premier Heating. We contacted Premier from a local ad. Honest and very professional engineer. Friendly and helpful. Very thorough. Very satisfied customer. We'll be back!
B J, Berkshire Posted on 28/02/2019 , work completed 28/02/2019
Recommended
Polite and friendly
Customer Service
Quality
Value
Very pleased with the service, very knowledgeable.
Danielle, Berkshire Posted on 22/02/2019 , work completed 22/02/2019
Recommended
My review
Customer Service
Quality
Value
Just top quality.
Karina, Oxfordshire Posted on 18/01/2019 , work completed 18/01/2019
Recommended
Boiler service
Customer Service
Quality
Value
Arrived on time, service performed efficiently, pleasant manner.
Richard John, Berkshire Posted on 02/04/2019 , work completed 02/04/2019
Recommended
Boiler installation
Customer Service
Quality
Value
We had an old boiler replaced with a combi boiler. The guys did a beautiful job and taking the tank out was a big challenge, not a single scratch on the walls, stairs, anywhere! The engineers were very friendly, professional and explained everything thoroughly. They left the house clean and tidy. Good communication from the moment we contacted them for a quote, were happy to answer any questions we had. We are very pleased, thank you!
Customer in West Berkshire Posted on 31/05/2019 , work completed 30/05/2019
Recommended
The trader replied (on 31/07/2019)
Thank you for your kind review. We pride ourselves on our great communication to ensure that the boiler installation from initial contact to completion, goes smoothly and to plan. Our fantastic team of engineers have excellent skills and experience of installing boilers in a variety of properties.
Excellent service
Customer Service
Quality
Value
We had our boiler replaced, the work was completed on schedule and within budget. The tradesman was punctual, personable and professional at all times and the workmanship was to a very high standard. His duty of care throughout was exceptionally good and this was highlighted by him working late to ensure we had heating and hot water that evening. Overall a fantastic service and would definitely recommend.
George, Berkshire Posted on 03/04/2019 , work completed 03/04/2019
Recommended
The trader replied (on 31/07/2019)
Hello George. Thank you for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job
Quick response, quick repair
Customer Service
Quality
Value
On 2/9/21, we awoke to no hot water. I rang Premier Heating at 8.45 am and left a message on their answerphone. At 11.40 am, with apologies for the delay, Vicky rang to arrange a visit from an engineer. The deal was that the engineer would make a diagnostic visit for £70 + VAT. If he could resolve the problem at the same time, the above fee would be waived in favour of a fee for correcting the fault - also £70 + VAT as no spare parts were needed. The engineer was booked to come between 3.0 and 5.0 pm the same day. He arrived at 3.01 pm with an attendant apprentice. By 3.40 pm, the problem was solved, backed up by checking the central heating system as well as the hot water supply. One could hardly ask for better service.
Customer in West Berkshire Posted on 02/09/2021 , work completed 01/09/2021
Recommended
Replace boiler
Customer Service
Quality
Value
Excellent service, really pleasant polite team that tackled an ancient boiler and system quickly and efficiently
Customer in Hampshire Posted on 09/09/2021 , work completed 25/08/2021
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.