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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent and professional service.
Customer Service
Quality
Value
Replaced radiator valve following a small leak. Identified issue quickly. Completed work promptly and to high standard. Having used Premier Heating many times now, we would highly recommend them.
Anna, Berkshire Posted on 06/11/2018 , work completed 06/11/2018
My review
Customer Service
Quality
Value
Excellent job. Very pleased with the outcome. Thank you.
Tony, Berkshire Posted on 14/11/2018 , work completed 14/11/2018
My review
Customer Service
Quality
Value
I have used Premier Heating Solutions for a number of years & report no problems between services annually.
B, Berkshire Posted on 07/11/2018 , work completed 07/11/2018
Excellent time keeping, professional.
Customer Service
Quality
Value
On arrival it was discovered the scheduled location for the boiler was unsuitable so the guys came up with two alternatives which involved installing an exterior boiler. This unit was more expensive than the intended one but the extra cost was born by PHS Ltd. They kept me fully informed of progress and the end result is excellent. They were cheerful at all times, despite having to work outside in very bad weather.
Christine, Berkshire Posted on 08/11/2018 , work completed 08/11/2018
Fantastic job from quote to completion
Customer Service
Quality
Value
A great service from the initial visit to quote through to completion of the installation. Highly recommend the install team who were helpful, took great care, communicated what they were doing, tidy - a pleasure to have in the house!
Helen, Berkshire Posted on 12/11/2018 , work completed 12/11/2018
C0nfidently professional.
Customer Service
Quality
Value
Annual service that was done efficiently and provided me with the confidence that my boiler would last out the winter. I was also informed of work that may need to be done.
Kelly, Berkshire Posted on 20/11/2018 , work completed 20/11/2018
Boiler service
Customer Service
Quality
Value
Great service - as always.
A, Berkshire Posted on 19/11/2018 , work completed 19/11/2018
Very good service
Customer Service
Quality
Value
Work was done on time and on budget to a high standard. Installers were competent and helpful. Very pleased with result.
Ian, Berkshire Posted on 03/10/2018 , work completed 03/10/2018
My review
Customer Service
Quality
Value
Premier Heating delivered the most competitive quote, delivered quickly when our old boiler stopped working and they were quick to install the boiler, delivering on their promise.
Dan, Berkshire Posted on 14/11/2018 , work completed 14/11/2018
Great service from Premier
Customer Service
Quality
Value
Great service & advice from Brian. Parts ordered and fitted promptly.
Susan, Berkshire Posted on 30/11/2018 , work completed 30/11/2018
Fantastic
Customer Service
Quality
Value
Fantastic! Job completed quickly and efficiently!
Sheri, Berkshire Posted on 15/03/2019 , work completed 15/03/2019
Most impressed
Customer Service
Quality
Value
Courteous, informative, friendly service. Excellent response to telephone call about heating. Most impressed with Brian.
Derek, Berkshire Posted on 04/04/2019 , work completed 04/04/2019
The trader replied (on 08/05/2019)
Thank you for your positive feedback. See you next year for another boiler service.
Very pleased
Customer Service
Quality
Value
They serviced my boiler. I was very pleased with the service I received. They arrived punctually and carried out the work in a helpful manner.
Sally, Berkshire Posted on 09/04/2019 , work completed 09/04/2019
The trader replied (on 08/05/2019)
Thank you Sally for taking the time to review your experience
Excellent service
Customer Service
Quality
Value
Dave was great. He was professional and polite - as you would expect - but was also really friendly, and willing to answer questions for me. He was very neat and tidy, and made sure everything was explained and understood before I left. Would definitely recommend.
Customer in West Berkshire Posted on 03/04/2019 , work completed 08/03/2019
Excellent service
Customer Service
Quality
Value
Service boiler, advice on heating. Excellent service, very helpful. great and honest advice, would certainly recommend to family and friends.
David, Berkshire Posted on 01/03/2019 , work completed 01/03/2019
Very efficient
Customer Service
Quality
Value
As usual, very efficient service provided.
Mark, Berkshire Posted on 26/02/2019 , work completed 26/02/2019
My review
Customer Service
Quality
Value
My thanks once again to Bryan - Sue - Phil and the team for their support at this time. Special thanks to Bryan for all his advice and hard work.
Eileen, Oxfordshire Posted on 19/12/2018 , work completed 19/12/2018
Excellent Service
Customer Service
Quality
Value
Prompt, efficient and helpful.
John, Berkshire Posted on 01/03/2019 , work completed 01/03/2019
Responsive and professional
Customer Service
Quality
Value
Re: Boiler service and 'overhaul'. Excellent service from staff on the phone at Premier Heating. We contacted Premier from a local ad. Honest and very professional engineer. Friendly and helpful. Very thorough. Very satisfied customer. We'll be back!
B J, Berkshire Posted on 28/02/2019 , work completed 28/02/2019
Polite and friendly
Customer Service
Quality
Value
Very pleased with the service, very knowledgeable.
Danielle, Berkshire Posted on 22/02/2019 , work completed 22/02/2019
My review
Customer Service
Quality
Value
Just top quality.
Karina, Oxfordshire Posted on 18/01/2019 , work completed 18/01/2019
Boiler service
Customer Service
Quality
Value
Arrived on time, service performed efficiently, pleasant manner.
Richard John, Berkshire Posted on 02/04/2019 , work completed 02/04/2019
Boiler installation
Customer Service
Quality
Value
We had an old boiler replaced with a combi boiler. The guys did a beautiful job and taking the tank out was a big challenge, not a single scratch on the walls, stairs, anywhere! The engineers were very friendly, professional and explained everything thoroughly. They left the house clean and tidy. Good communication from the moment we contacted them for a quote, were happy to answer any questions we had. We are very pleased, thank you!
Customer in West Berkshire Posted on 31/05/2019 , work completed 30/05/2019
The trader replied (on 31/07/2019)
Thank you for your kind review. We pride ourselves on our great communication to ensure that the boiler installation from initial contact to completion, goes smoothly and to plan. Our fantastic team of engineers have excellent skills and experience of installing boilers in a variety of properties.
Excellent service
Customer Service
Quality
Value
We had our boiler replaced, the work was completed on schedule and within budget. The tradesman was punctual, personable and professional at all times and the workmanship was to a very high standard. His duty of care throughout was exceptionally good and this was highlighted by him working late to ensure we had heating and hot water that evening. Overall a fantastic service and would definitely recommend.
George, Berkshire Posted on 03/04/2019 , work completed 03/04/2019
The trader replied (on 31/07/2019)
Hello George. Thank you for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job
Replacement boiler
Customer Service
Quality
Value
We were very impressed with Premier heating Solutions, from our first contact with the company. Phil explained his recommendations very clearly and we received a quotation that same evening. Questions were answered clearly and comprehensively. Ollie arrived on the day of installation promptly and was very polite. He worked very hard, neatly and tidily. All waste materials were collected just as he was finishing. It is great to know that such efficient companies still exist, we cannot recommend them highly enough.
Customer in Oxfordshire Posted on 08/11/2019 , work completed 06/11/2019