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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Prompt & professional
Customer Service
Quality
Value
Excellent job very tidy.
Geoff, Berkshire Posted on 05/04/2018 , work completed 05/04/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Very good company. Would recommend.
Sylvia, Berkshire Posted on 21/02/2018 , work completed 21/02/2018
Recommended
Awesome
Customer Service
Quality
Value
Have always used them since installation of my new boiler. Very good service as always.
Aaron, Berkshire Posted on 21/02/2018 , work completed 21/02/2018
Recommended
Polite and friendly
Customer Service
Quality
Value
Arrived whilst I was on phone. Got on with service efficiently, checked all working and fed back on possible future concerns. Very pleased with standard of service as usual.
Pauline, Berkshire Posted on 19/02/2018 , work completed 19/02/2018
Recommended
Prompt, courteous, efficient
Customer Service
Quality
Value
Great service as always. Things explained clearly. Both engineers and office staff helpful and informative.
Helen, Berkshire Posted on 21/02/2018 , work completed 21/02/2018
Recommended
Excellent professional service
Customer Service
Quality
Value
The above says it all - timely, professional, friendly and polite - basically all that you seek! would recommend to anyone.
Stephen, Berkshire Posted on 22/02/2018 , work completed 22/02/2018
Recommended
My review
Customer Service
Quality
Value
Great job. Thank you David! 10/10. Couldn't be more helpful.
Katherine, Oxfordshire Posted on 01/03/2018 , work completed 01/03/2018
Recommended
Complete satisfaction
Customer Service
Quality
Value
Premier Heating engineers are always on time, polite and courteous and do an efficient job.
Ross, Berkshire Posted on 28/02/2018 , work completed 28/02/2018
Recommended
Wonderful job plus very pleasant and cheery
Customer Service
Quality
Value
Thoroughly pleased with the work and Dave was a very friendly person (as was Luke).
Garth, Oxfordshire Posted on 26/03/2018 , work completed 26/03/2018
Recommended
My review
Customer Service
Quality
Value
Excellent professional
Neil, Berkshire Posted on 01/03/2018 , work completed 01/03/2018
Recommended
Nice job
Customer Service
Quality
Value
Good at explaining what needed to be done and suggesting alternative outlet for condensate pipe into garage rather than through worktop.
Liz, Berkshire Posted on 09/03/2018 , work completed 09/03/2018
Recommended
Polite and very professional
Customer Service
Quality
Value
Premier Heating fitted my boiler and have serviced it ever since. They have always been on time and done an excellent job.
Derek, Berkshire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
My review
Customer Service
Quality
Value
Great service.
Veronica, Oxfordshire Posted on 30/01/2018 , work completed 30/01/2018
Recommended
Excellent boiler conversion
Customer Service
Quality
Value
Engineers were polite, knowledgeable and thorough when converting my system to a Combi boiler. Arrived on time every day and fitting / brick work carried out to a high standard.
Brian, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
Recommended
The trader replied (on 08/08/2018)
Thank you for your positive feedback Brian. We pride ourselves on a great team of engineers with skill and expertise in installing a wide range of boilers
Fixed on time.
Customer Service
Quality
Value
Arrived in the correct window. Replumbed the defective section of pipework. Refilled system and checked for leaks. Explained what was to happen.
John, Berkshire Posted on 25/05/2018 , work completed 25/05/2018
Recommended
The trader replied (on 08/08/2018)
Many thanks for your feedback, John. It is good to hear that our engineer explained the process, which they are encouraged to do so, as part of the service we offer.
Professional and considerate
Customer Service
Quality
Value
This is the second time Premier have serviced my boiler and the service engineer came on time and was very courteous and professional.
Judith, Berkshire Posted on 23/04/2018 , work completed 23/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for your review, Judith. It's very much appreciated. Premier Heating Solutions.
Friendly And Professional
Customer Service
Quality
Value
The engineer arrived on time and was friendly, knowledgeable and professional.
Ian, Berkshire Posted on 13/04/2018 , work completed 13/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for the review of your experience Ian. It's very much appreciated. Premier Heating Solutions.
Excellent
Customer Service
Quality
Value
The team could not have been better. I was dreading the disruption & mess & they made a really good job of it & cleared up well. All excellent team.
Christine, Berkshire Posted on 08/05/2018 , work completed 08/05/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for taking the time to review us Christine and thank you for the lovely feedback. Premier Heating Solutions.
Fantastic service
Customer Service
Quality
Value
Installed new oil tank, boiler and water cylinder. Could not fault service or staff - very professional.
Adam, Berkshire Posted on 14/05/2018 , work completed 14/05/2018
Recommended
The trader replied (on 25/06/2018)
Thank you for your great feedback Adam.
Recommended
Customer Service
Quality
Value
We had a new central heating boiler proposed and then installed. The work was done on time to my complete satisfaction. They are very tidy when they work, friendly, tell you what they are doing, courteous. A couple of months after the installation, we had a bit of a problem. They came back, diagnosed a faulty valve and replaced it at no charge. They also noted that the water in the system was dirtier than they would expect after a full flush, so came and repeated the power flush, at no charge. I have recommended Premier Heating to friends. They have been pleased with the quote, pleased with the service and are now also recommending Premier Heating.
Geoff Ward, . Posted on 18/05/2018 , work completed 18/05/2018
Recommended
Excellent!
Customer Service
Quality
Value
It has been a pleasure to deal with Premier Heating, from the initial telephone call (following a recommendation from a friend) through the prep estimators visit through to the excellent tea - today fitting the boiler.
Roger, Berkshire Posted on 26/04/2018 , work completed 26/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for the great feedback Roger. Premier Heating Solutions.
My review
Customer Service
Quality
Value
Service carried out quickly and efficiently.
Denis, Berkshire Posted on 17/05/2018 , work completed 17/05/2018
Recommended
The trader replied (on 27/06/2018)
Thank you for the positive feedback. See you next year for another boiler service.
Prompt/professional.
Customer Service
Quality
Value
Boiler serviced. Also had reported very tiny leak from hot water pipe - this was successfully sorted out.
Jackie, Berkshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you for the review of your experience Jackie
My review
Customer Service
Quality
Value
Excellent service. Great knowledgeable engineers.
Afzal, Oxfordshire Posted on 16/05/2018 , work completed 16/05/2018
Recommended
The trader replied (on 26/06/2018)
Thank you for your positive feedback Afzal
Very good job
Customer Service
Quality
Value
Premier Heating Solutions were employed to remove an old boiler, fit a new boiler (in a different position) and to reposition a radiator. All done with a minimum of fuss. Good job!
Leslie, Berkshire Posted on 26/04/2018 , work completed 26/04/2018
Recommended
The trader replied (on 17/05/2018)
Thank you for the feedback, it's very much appreciated.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.