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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
My review
Customer Service
Quality
Value
Very good.
Nicholas, Oxfordshire Posted on 06/12/2018 , work completed 06/12/2018
Recommended
Helpful
Customer Service
Quality
Value
Very helpful advice and service.
Sarah, Berkshire Posted on 04/01/2019 , work completed 04/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks Sarah, we appreciate the time you've taken to review us.
My review
Customer Service
Quality
Value
Quick and easy service, on time. Completed all fine.
Ian, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks for the 5* review Ian!
Very happy
Customer Service
Quality
Value
My heating and hot water system had stopped working. The engineer correctly identified the problem, bought a new pump and fitted it straight away. Very happy with the service.
Barbara, Berkshire Posted on 02/01/2019 , work completed 02/01/2019
Recommended
The trader replied (on 31/01/2019)
Glad we could help Barbara. Thank you for taking the time to comment on your experience.
Friendly and professional
Customer Service
Quality
Value
Boiler service and inspection. Friendly and professional. Explained the job done.
Blanche, Oxfordshire Posted on 22/03/2019 , work completed 22/03/2019
Recommended
Service
Customer Service
Quality
Value
Service done on boiler was prompt and professional. Trader was polite and apologised for being late.
Yvonne, Berkshire Posted on 02/05/2019 , work completed 02/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Yvonne. Thanks for your feedback. We appreciate you taking the time to comment on our service.
Clean and tidy
Customer Service
Quality
Value
James the engineer impressed me with his knowledge of his trader, his tidiness whilst working. He kept me informed with everything he was doing requesting my opinion where necessary. James was very thorough throughout and left the job clean and tidy. He was very polite and friendly.
Christopher, Berkshire Posted on 08/05/2019 , work completed 08/05/2019
Recommended
The trader replied (on 31/07/2019)
Hello Christopher. Thank you for your kind review. It is good to hear that our engineer James, explained the process and was polite and friendly. We hope we can be of service again in the future.
Prompt, professional and courteous
Customer Service
Quality
Value
Boiler service and heating system - check all done well. Very good, highly recommended.
Ian, Berkshire Posted on 14/05/2019 , work completed 14/05/2019
Recommended
The trader replied (on 01/08/2019)
Thank you for the review of your experience Ian
Excellent service
Customer Service
Quality
Value
Have used this firm many times and they never fail to deliver on all fronts. Prompt, efficient, courteous.
Sheena, Berkshire Posted on 05/04/2019 , work completed 05/04/2019
Recommended
The trader replied (on 08/05/2019)
Thank you for your continued support and feedback Sheena.
Professional and helpful
Customer Service
Quality
Value
Replaced hot water cylinder. Very smooth and efficient job.
Sue, Berkshire Posted on 22/03/2019 , work completed 22/03/2019
Recommended
The trader replied (on 08/05/2019)
Thank you Sue, for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job.
Extremely professional
Customer Service
Quality
Value
The job was carried out in a very professional manner. The engineers were helpful, courteous and very tidy. A pleasure to have them working on this installation.
Jean, Berkshire Posted on 19/03/2019 , work completed 19/03/2019
Recommended
Professional and speedy
Customer Service
Quality
Value
The engineer was very efficient and courteous. There were no issues.
Christopher, Berkshire Posted on 22/03/2019 , work completed 22/03/2019
Recommended
High standards
Customer Service
Quality
Value
The job was completed to high standards as expected. On time, always explaining the next steps during the works. Left the house clean and tidy.
Fabrizio, Berkshire Posted on 18/09/2018 , work completed 18/09/2018
Recommended
Clean, tidy & polite
Customer Service
Quality
Value
Annual service of boiler. Clean, tidy & polite. Carried out on given time and date. Will be using the company again.
Ruth, Berkshire Posted on 04/09/2018 , work completed 04/09/2018
Recommended
Professional engineers and great service
Customer Service
Quality
Value
I had to replace my old hot-water cylinder and conventional boiler. I invited Premier Heating Solutions to my house for a quote and that was by far the most accurate and competitive among the other providers. Price and schedule agreed via email, great communication. The work was completed as per the agreed schedule, and despite some delay in delivering the new items (boiler and hot water cylinder), the two engineers managed to stay longer to make sure we had hot water for the night. The following day the work was completed with power flush and we are absolutely pleased with the final result and the service throughout the process.
Fabrizio Assennato Posted on 01/10/2018 , work completed 01/10/2018
Recommended
Very satisfied.
Customer Service
Quality
Value
Boiler service. Usual excellent service from reception to work being carried out. Good staff, customer relationship.
David, Oxfordshire Posted on 06/11/2018 , work completed 06/11/2018
Recommended
Work completed perfectly.
Customer Service
Quality
Value
Work completed very effectively and efficiently. It was very easy with the guys here, and they carefully explained the work to us. I would definitely recommend them.
Andrew, Berkshire Posted on 30/10/2018 , work completed 30/10/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Service of boiler. Useful advice and explanations.
Anne, Berkshire Posted on 05/11/2018 , work completed 05/11/2018
Recommended
Excellent service
Customer Service
Quality
Value
Premier installed a complete new heating system into our house. I wouldn't hesitate in recommending them and will always be using them in the future. They were professional, very tidy, communicated well and we are extremely happy with the finish of the job. They explained everything clearly and gave a very clear quote which they stuck to. Also, all engineers very friendly and respectful, didn't mind having them in the house for days.
Nicola, Berkshire Posted on 24/09/2018 , work completed 24/09/2018
Recommended
Thank you
Customer Service
Quality
Value
The repair was done to satisfaction. Thank you
Titilola, Berkshire Posted on 31/10/2018 , work completed 31/10/2018
Recommended
New Grant oil boiler
Customer Service
Quality
Value
Was recommended Premier heating by a neighbour , the quote system was very impressive and everything explained clearly and easy to ask more questions along the process to clarify. The installers were excellent, very much a "can-do" attitude and worked a long day to ensure minimum inconvenience to me. Would heartily recommend them
Richard, Berkshire Posted on 11/10/2018 , work completed 11/10/2018
Recommended
Problem diagnosed & solved speedily.
Customer Service
Quality
Value
Left message on answerphone 8:05 - boiler not working. Phone call back at 9:02 acknowledging this & will get back to me later. Phoned to say engineer would come at 12:00. Dave turned up: was his usual polite & smiling self. Diagnosed the problem pump ceased operating. Repaired it & got it working in a few minutes. Temporary solution. Will order a replacement & get them to fix it.
Michael, Berkshire Posted on 10/01/2019 , work completed 10/01/2019
Recommended
My review
Customer Service
Quality
Value
Turn up promptly, polite, got on with the job in hand. Dealt with it in a timely manner.
Micky, Berkshire Posted on 28/01/2019 , work completed 28/01/2019
Recommended
Helpful and professional
Customer Service
Quality
Value
Engineer was very helpful and friendly. Great service.
Leanne, Berkshire Posted on 14/02/2019 , work completed 14/02/2019
Recommended
Good service
Customer Service
Quality
Value
Prompt, detected fault - remedied!! Pleased with result! Came twice - polite, on time, good service... fault detected, new part installed quickly. Will use again!
Jenny, Berkshire Posted on 22/01/2019 , work completed 22/01/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.