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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Professional and efficient.
Ian, Berkshire Posted on 05/11/2018 , work completed 05/11/2018
Highly recommended
Customer Service
Quality
Value
Assessing central heating, identify restricting valves and inefficient radiators. Prompt quote and 2 radiator valves replaced in one day. Very thorough check of whole system. Care taken with carpet protection.
Stephen, Oxfordshire Posted on 01/11/2018 , work completed 01/11/2018
So far, so good.
Customer Service
Quality
Value
Happy to have Roland and Luke to install new boiler while we were away. All done when we returned, explained control and checked system. Confident it will continue to work well.
Simon, Oxfordshire Posted on 20/12/2018 , work completed 20/12/2018
Polite and professional.
Customer Service
Quality
Value
The company fitted a new oil fired boiler, removed old one, moved pipework and also connected up to underfloor heating in a new extension. Workmen arrived on Wednesday and finished Friday evening. All were very polite and respectful, taking off their boots to go on carpets. Did a fabulous job. Thank you.
Louise, Berkshire Posted on 14/12/2018 , work completed 14/12/2018
The trader replied (on 03/02/2019)
You're welcome Louise and thank you for the kind feedback!
High standard
Customer Service
Quality
Value
Old heating system (tank in loft) removed. New pressure systems installed. Work carried out to a high standard. Staff helpful and responsive to specific requirements.
David, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
My review
Customer Service
Quality
Value
Prompt and professional.
Geoff, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
Very friendly tradesman.
Customer Service
Quality
Value
Very friendly tradesman.
Alexandra, Berkshire Posted on 18/03/2019 , work completed 18/03/2019
Good efficient service
Customer Service
Quality
Value
Good knowledge of the boiler and explanation of issues encountered.
Alex, Berkshire Posted on 05/04/2019 , work completed 05/04/2019
The trader replied (on 08/05/2019)
Thank you Alex for your kind review. It is much appreciated. We are pleased that the knowledge of our engineer was demonstrated
Very efficient
Customer Service
Quality
Value
Boiler installation & servicing conducted very promptly & easy to organise. Great communication.
David, Berkshire Posted on 01/04/2019 , work completed 01/04/2019
Continuing to do good work
Customer Service
Quality
Value
So far so good with this trader. From fitting the new boiler in 2022, to fitting a new radiator system and fixing a boiler level situation with us, they have been helpful, polite and reliable.
Customer in Berkshire Posted on 17/01/2024 , work completed 16/12/2023
The trader replied (on 22/01/2024)
Thank you for your review! We are glad to hear you were happy with your boiler installation and your new radiator system. We are always here if you need us.
Impressed with the service from Premier Heating Solutions
Customer Service
Quality
Value
We had a new ATAG boiler installed and we went with Premier Heating Solutions because I was very keen on getting this boiler. Although a more expensive quote than the competitors, they did a good job of replacing our old Worcester boiler and were very impressed with the service from initial quote to installation. We had a full flushing done and they even changed the position of the flue and were able to get a bricklayer out within a few hours to complete the job. All the 3 workmen were very friendly and professional and work was completed on time. Very happy with our new boiler.
Customer in Berkshire Posted on 01/05/2024 , work completed 04/04/2024
The trader replied (on 03/05/2024)
Hello and thank you for choosing Premier Heating Solutions. We appreciate you leaving us an amazing review! We are pleased to hear that you are happy with your new ATAG boiler and you found our engineers pleasant to be around. All the best!
New boiler installation
Customer Service
Quality
Value
We really enjoyed working with Premier Heating All of their staff are very pleasant and it was a real pleasure to deal with them. Even when we a bit demanding and asked lots of questions they went the extra mile to explain things and make sure we were happy with the end result.
Customer in Oxfordshire Posted on 30/05/2024 , work completed 19/05/2024
The trader replied (on 31/05/2024)
Thank you for leaving us an amazing review! We are pleased to hear you found our team pleasant and enjoyable to be around. We are happy you chose Premier Heating Solutions. All the best!
Fast, efficient and professional
Customer Service
Quality
Value
We are very happy with the work Carl from Premier Heating carried out for us. I called them out on behalf of my Mum to quote on the replacement of her leaking kitchen tap and he arrived on time and was very friendly and professional. After quoting and agreeing on that tap, we asked about another tap replacement job (for our utility room sink) and he was more than happy to discuss options and to take that on as well. A couple of hours later and everything was tidy and well-fitted, at which point he demonstrated everything to make sure we were happy. We would certainly recommend Carl and Premier Heating again.
Customer in Oxfordshire Posted on 11/02/2025 , work completed 04/02/2025
The trader replied (on 20/02/2025)
Thank you so much for your fantastic review! We’ll be sure to share your kind words with Carl regarding the kitchen tap replacement he completed at your property. Your support means a lot to us! Wishing you all the best.
Another great job from the team at Premier Heating Solutions!
Customer Service
Quality
Value
Another great job completed by Premier Heating Solutions. This time to replace the old gas boiler in our new home. Zack did a thorough initial survey and discussed the options with us before Shane and Tyler came in to install our new system. We are really happy to have our first App controlled heating system and Premier Heating Systems to support it's service and maintenance over the coming years. Thanks again team, great job!
Customer in Berkshire Posted on 09/09/2025 , work completed 04/09/2025
Local, Reliable & very helpful
Customer Service
Quality
Value
We have had an ongoing issue with the supply of water to our bathroom units and other water outlets throughout our cottage, so we contacted Premier Heating Solutions for their advice and help. They established what our issues were and provided timely quotes to potentially solve the issues, more importantly once we had accepted the quotes they kept to their timeline and provided an excellent engineer in Chris to carry out the work. It's early days but at the moment everything is working as hoped for. Can't fault the customer service or quality but you will have to decide for yourself if you think their costs - which are guaranteed are reasonable
Customer in Berkshire Posted on 06/11/2024 , work completed 05/11/2024
The trader replied (on 05/12/2024)
Thank you for sharing your positive experience! We are thrilled to hear that you are happy with our customer service and with our engineer Chris. Your recommendation means a lot to us, and we look forward to assisting you and others in the future! All the best to you.
Great job
Customer Service
Quality
Value
Engineer arrived on time and was able to fix the issue quickly.
Brian, Berkshire Posted on 01/11/2017 , work completed 01/11/2017
Efficient and professional
Customer Service
Quality
Value
Hard working and informative tradesmen. Quietly got on with dismantling and installing a new combi oil fired boiler.
Rachel, Oxfordshire Posted on 31/10/2017 , work completed 31/10/2017
Excellent job
Customer Service
Quality
Value
Did a very tidy job with the pipework. Also consulted before just putting boiler where it would be easiest to fit for them. Explained what they were doing. Left kitchen in a tidy state once had finished. Minimal fuss while in and got us our hot water and heating back.
Peter, Berkshire Posted on 31/10/2017 , work completed 31/10/2017
Fantastic Job
Customer Service
Quality
Value
Just had a 'Hive' thermostat fitted to my oil combi boiler. A first class job, very neat and tidy. Dave fitted my boiler in June this year, everything completed to a first class standard. Fantastic job.
Which? Trusted Traders Consumer Posted on 07/12/2017 , work completed 07/12/2017
Great job, thorough
Customer Service
Quality
Value
Very happy with service. "4" for customer service is purely due to availability. In person service was excellent.
Timothy, Berkshire Posted on 13/11/2017 , work completed 13/11/2017
Very good value for money
Customer Service
Quality
Value
Very good value for money. Very good communication with office. Pleased with my new boiler.
Sally, Berkshire Posted on 26/03/2018 , work completed 26/03/2018
My review
Customer Service
Quality
Value
Very happy.
Which? Trusted Traders Consumer Posted on 08/03/2018 , work completed 08/03/2018
Outstanding
Customer Service
Quality
Value
An excellent job completed by polite professionals with a great work ethic.
Melissa, Berkshire Posted on 21/08/2017 , work completed 21/08/2017
Smooth and Smart
Customer Service
Quality
Value
He arrived within the stated time. He did a smooth job and tidied up smoothly afterwards. This job shows me using the same company again - having used them in the past.
G, Berkshire Posted on 09/02/2018 , work completed 09/02/2018
Usual great service
Customer Service
Quality
Value
First choice for heating & boiler work. Excellent as always.
Nigel, Berkshire Posted on 25/01/2018 , work completed 25/01/2018