Endorsed by Which?

Premium Artificial Grass Limited

5.0

92 Reviews

Opening Hours
Today -
  • Monday 09:00–14:00
  • Tuesday 09:00–14:00
  • Wednesday 09:00–14:00
  • Thursday 09:00–14:00
  • Friday 09:00–14:00
  • Saturday 09:00–14:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Premium Artificial Grass is a small family business who are based in Stevenage, Hertfordshire and pride ourselves on the quality artificial lawns we supply and install.

Our team are complete specialists in this industry, in fact we are one of the most experienced teams in the UK and have recently (2019) helped the Governments Trustmark in setting guidelines in the UK

We are passionate about the customer service we offer and only supply the best artificial grass to meet our customers expectations. PAG even helped design their current range so now our grasses have added resilience!

The artificial turf we supply looks realistic and lush all year round with minimal maintenance to keep it looking beautiful.

We offer a 100% satisfaction guarantee on all work we undertake.

We cover Stevenage, Cambridge,St Albans, Hertford, Letchworth, Biggleswade, Hitchin, Welwyn Garden City, Stotfold, Hertford, Ware, Harpenden and the surrounding areas.

What we do

  • Landscape contractors

    • Artificial lawns
    • Hard landscaping
  • Gardeners and landscape designers

  • Patios and driveways

  • Decking installers

  • Fencing

  • More Services

    • artificial grass
    • fake turf
    • plastic grass
    • artificial lawns

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
92 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
PAG - Artificial Grass
Customer Service
Quality
Value
I don’t normally write reviews but felt compelled on this occasion. The guys from PAG were super professional, courteous, on time, did a great job and most importantly… were tidy and left the garden spotless. A great job!
Customer in Cambridgeshire Posted on 17/06/2024 , work completed 17/06/2024
The trader replied (on 19/09/2024)
Thank you so much for taking the time to write PAG such a fantastic review. Your feedback is amazing and you were an absolute pleasure to work for. Many Thank Justin & Team PAG.
Excellent Service from Start to finish.
Customer Service
Quality
Value
Justin and his team were first class throughout! From originally quoting the project, sharing different samples, the pros and cons of each type of grass and the method of installation, he constituently provided a first class service and a first class product. His installation team were professional, diligent and polite - always talking us through the stages which was great. An additional benefit is the team are local to the area of Stevenage, so it’s clear they take pride in working in their local area.
Customer in Hertfordshire Posted on 20/04/2024 , work completed 25/03/2024
The trader replied (on 25/04/2024)
Thank you so much taking the time to leave us such a great review. We hope you enjoy your beautiful lawn for many years to come! Many Thanks Team PAG
Excellent Service
From the initial visit to review the job and to give a quote right up until the tidying up at the end the service has been fantastic. The job was efficiently completed in a day and half, which included levelling out the garden, and giving several choices as how to best fit around fence posts, by a friendly, hard working and efficient 3 man team. The result is excellent and I would definitely recommend them to anyone thinking of installing artificial grass.
Customer in Central Bedfordshire Posted on 12/02/2024 (Reviewer did not use service)
The trader replied (on 25/04/2024)
Thank you for taking the time to leave PAG a lovely review and recommend us, your garden looks amazing! We will pass on your kind comments to our team. Many Thanks Team PAG
Amazing transformation
Customer Service
Quality
Value
We couldn’t be happier with the end result of our new garden! Justin and his team have been fantastic the whole way through and have worked relentlessly to give us the perfect garden. We have recently moved into a new build property and the garden resembled a wet mud pit. We had explanations and updates at every stage of the work with complete honesty and no corner cutting. The communication is first class and would 100% recommend. 5* service!
(your username) Posted on 27/01/2024 , work completed 26/01/2024
The trader replied (on 25/04/2024)
Thank you for taking the time to leave such a great review, it was our pleasure to help with your project. Many Thanks Team PAG
Highly recommended!
Customer Service
Quality
Value
We can’t thank Justin and his team at PAG enough for doing such an amazing transformation to our garden! The team all worked so hard and despite the weather and challenges it brought completed the job on time and with absolutely no mess or inconvenience. We now have an amazing space our dog can use without the mud that came with it! Thank you PAG!
Customer in Hertfordshire Posted on 06/12/2023 , work completed 04/12/2023
The trader replied (on 25/04/2024)
Thank you so much for your lovely review, its really is appreciated. We hope your dog is enjoying the mud free grass! Thank you Team PAG
Amazing Service
Customer Service
Quality
Value
When we first started this project PAG were recommended by neighbours who'd already had installations some 7 years previously so I was able to see the quality of the work and how it had lasted. Justin was so helpful and let us take our time in choosing. No pressure. Installation took just under 3 days. The team, Colin and Paul, were lovely, tidy and hardworking, as it was all dug out by hand. We got on well. The whole process was stress free and the results are a complete transformation from patchy, weed infested, drought stressed grass to a lush green lawn 365 days a year. Thanks PAG. We would highly recommend you for a 5 star job.
Customer in Hertfordshire Posted on 18/10/2023 , work completed 18/10/2023
The trader replied (on 21/10/2023)
Thanks so much ! Pleasure working for you both , enjoy that garden !
Best in the Business!
Customer Service
Quality
Value
I had numerous quotes from numerous contractors and chose PAG because of their described and demonstrated methods of workmanship. ALL other contractors I had spoken to offered sub standard materials/methods such as concrete or wooden edging and inadequate types of sand which would decrease the life expectancy of the work. Justin and his team were superb from the quote to the finished product, and they were even able to complete the work weeks before it was scheduled to commence! I could not have asked for better workmanship! The grass looks fantastic, and just like I was promised we absolutely love it! So it’s 5* from us! My friend who’s a gardener/landscaper that completed my decking at the back of my garden also came to measure so as to fit me some banisters on my decking. He saw the team working and very impressed. As he does not fit artificial grass but is often requested he has taken their details and will now start recommending PAG to his customers from now on! I really cannot state enough how impressed I am and anyone that is considering artificial grass must go with PAG! There is no alternative if you want the work done properly and to the highest standard!
Customer in Central Bedfordshire Posted on 12/10/2023 , work completed 11/10/2023
The trader replied (on 21/10/2023)
What a fantastic detailed review … so glad you really looked into the process thoroughly…some don’t and it can be costly….have a great time enjoying that garden , absolute pleasure to work for you all .
Simply a Magestic experience
Customer Service
Quality
Value
If you are looking to have artificial grass installed, and you want it done properly, then look no further than Premium Artificial Grass Ltd, you will not regret it. Justin and his team were excellent from start to finish and I have no hesitation with recommending this company to anyone.
John in Central Bedfordshire Posted on 22/08/2023 , work completed 21/08/2023
The trader replied (on 21/10/2023)
Many thanks! Enjoy your new garden!
A Front Garden to be Proud Of
Customer Service
Quality
Value
Before Justin and his team came along, my front garden brought shame upon my family. It wasn't flat, the grass was mostly weeds, and the path was old and worn. A "rip it all out and start again" job was required and Justin's team have not disappointed. We now have a stunningly beautiful, flat garden with a lovely new path, gravel and great quality artificial turf something which I can now feel proud of! The job took a couple of days longer than anticipated however that was not an issue for us at all and the team were friendly throughout and provided a terrific service. Highly recommended!
Customer in Central Bedfordshire Posted on 15/07/2023 , work completed 12/07/2023
The trader replied (on 25/07/2023)
Thank you for taking the time to leave PAG a review and let others know what you experience has been using us. We as happy you love your new front garden and you were an pleasure to work for. Many Thanks Justin & Team PAG
Great Job
Customer Service
Quality
Value
Justin and his team came out to complete maintenance on our lawn at work, it is a heavily used garden area and has a preschool linked to it. This means there isn't much opportunity to get out and complete works in the garden, but Justin and his team came at the agreed time, worked really hard to clear, clean, then sanitise the grass, and completed the mammoth task before I had to lock up and leave. The grass looks and smells so much better and the best bit is that it is now hygienically clean and sanitised, so safe and nice for the preschool children and our other garden users!
Business Customer in Hertfordshire Posted on 25/06/2023 , work completed 09/06/2023
The trader replied (on 25/07/2023)
Thank you for your great review on the artificial grass maintenance PAG carried out on the artificial grass. It certainly looks revitalised and is great for the children to use for many months to come. Many Thanks Justin & Team PAG