Endorsed by Which?

Premium Artificial Grass Limited

5.0

89 Reviews

Opening Hours
Today - 09:00–14:00
  • Monday 09:00–14:00
  • Tuesday 09:00–14:00
  • Wednesday 09:00–14:00
  • Thursday 09:00–14:00
  • Friday 09:00–14:00
  • Saturday 09:00–14:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Premium Artificial Grass is a small family business who are based in Stevenage, Hertfordshire and pride ourselves on the quality artificial lawns we supply and install.

Our team are complete specialists in this industry, in fact we are one of the most experienced teams in the UK and have recently (2019) helped the Governments Trustmark in setting guidelines in the UK

We are passionate about the customer service we offer and only supply the best artificial grass to meet our customers expectations. PAG even helped design their current range so now our grasses have added resilience!

The artificial turf we supply looks realistic and lush all year round with minimal maintenance to keep it looking beautiful.

We offer a 100% satisfaction guarantee on all work we undertake.

We cover Stevenage, Cambridge,St Albans, Hertford, Letchworth, Biggleswade, Hitchin, Welwyn Garden City, Stotfold, Hertford, Ware, Harpenden and the surrounding areas.

What we do

  • Landscape contractors

    • Artificial lawns
    • Hard landscaping
  • Gardeners and landscape designers

  • More Services

    • artificial grass
    • fake turf
    • plastic grass
    • artificial lawns

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
89 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Highly recommended!
Customer Service
Quality
Value
We can’t thank Justin and his team at PAG enough for doing such an amazing transformation to our garden! The team all worked so hard and despite the weather and challenges it brought completed the job on time and with absolutely no mess or inconvenience. We now have an amazing space our dog can use without the mud that came with it! Thank you PAG!
Customer in Hertfordshire Posted on 06/12/2023 , work completed 04/12/2023
The trader replied (on 25/04/2024)
Thank you so much for your lovely review, its really is appreciated. We hope your dog is enjoying the mud free grass! Thank you Team PAG
Amazing Service
Customer Service
Quality
Value
When we first started this project PAG were recommended by neighbours who'd already had installations some 7 years previously so I was able to see the quality of the work and how it had lasted. Justin was so helpful and let us take our time in choosing. No pressure. Installation took just under 3 days. The team, Colin and Paul, were lovely, tidy and hardworking, as it was all dug out by hand. We got on well. The whole process was stress free and the results are a complete transformation from patchy, weed infested, drought stressed grass to a lush green lawn 365 days a year. Thanks PAG. We would highly recommend you for a 5 star job.
Customer in Hertfordshire Posted on 18/10/2023 , work completed 18/10/2023
The trader replied (on 21/10/2023)
Thanks so much ! Pleasure working for you both , enjoy that garden !
Best in the Business!
Customer Service
Quality
Value
I had numerous quotes from numerous contractors and chose PAG because of their described and demonstrated methods of workmanship. ALL other contractors I had spoken to offered sub standard materials/methods such as concrete or wooden edging and inadequate types of sand which would decrease the life expectancy of the work. Justin and his team were superb from the quote to the finished product, and they were even able to complete the work weeks before it was scheduled to commence! I could not have asked for better workmanship! The grass looks fantastic, and just like I was promised we absolutely love it! So it’s 5* from us! My friend who’s a gardener/landscaper that completed my decking at the back of my garden also came to measure so as to fit me some banisters on my decking. He saw the team working and very impressed. As he does not fit artificial grass but is often requested he has taken their details and will now start recommending PAG to his customers from now on! I really cannot state enough how impressed I am and anyone that is considering artificial grass must go with PAG! There is no alternative if you want the work done properly and to the highest standard!
Customer in Central Bedfordshire Posted on 12/10/2023 , work completed 11/10/2023
The trader replied (on 21/10/2023)
What a fantastic detailed review … so glad you really looked into the process thoroughly…some don’t and it can be costly….have a great time enjoying that garden , absolute pleasure to work for you all .
Simply a Magestic experience
Customer Service
Quality
Value
If you are looking to have artificial grass installed, and you want it done properly, then look no further than Premium Artificial Grass Ltd, you will not regret it. Justin and his team were excellent from start to finish and I have no hesitation with recommending this company to anyone.
John in Central Bedfordshire Posted on 22/08/2023 , work completed 21/08/2023
The trader replied (on 21/10/2023)
Many thanks! Enjoy your new garden!
A Front Garden to be Proud Of
Customer Service
Quality
Value
Before Justin and his team came along, my front garden brought shame upon my family. It wasn't flat, the grass was mostly weeds, and the path was old and worn. A "rip it all out and start again" job was required and Justin's team have not disappointed. We now have a stunningly beautiful, flat garden with a lovely new path, gravel and great quality artificial turf something which I can now feel proud of! The job took a couple of days longer than anticipated however that was not an issue for us at all and the team were friendly throughout and provided a terrific service. Highly recommended!
Customer in Central Bedfordshire Posted on 15/07/2023 , work completed 12/07/2023
The trader replied (on 25/07/2023)
Thank you for taking the time to leave PAG a review and let others know what you experience has been using us. We as happy you love your new front garden and you were an pleasure to work for. Many Thanks Justin & Team PAG
Great Job
Customer Service
Quality
Value
Justin and his team came out to complete maintenance on our lawn at work, it is a heavily used garden area and has a preschool linked to it. This means there isn't much opportunity to get out and complete works in the garden, but Justin and his team came at the agreed time, worked really hard to clear, clean, then sanitise the grass, and completed the mammoth task before I had to lock up and leave. The grass looks and smells so much better and the best bit is that it is now hygienically clean and sanitised, so safe and nice for the preschool children and our other garden users!
Business Customer in Hertfordshire Posted on 25/06/2023 , work completed 09/06/2023
The trader replied (on 25/07/2023)
Thank you for your great review on the artificial grass maintenance PAG carried out on the artificial grass. It certainly looks revitalised and is great for the children to use for many months to come. Many Thanks Justin & Team PAG
If only all companies were this good!
PAG were recommended to me following a stunning transformation to a friends lawn. Having moved into a new build 8 years ago, I noticed a slow decline in the quality of our lawn. It had very clearly been laid on the cheap! The substructure had gone from a lovely even finish into a series of bumps and dips. The grass itself, despite meticulous attempts at maintenance was looking terrible, full of weeds and moss. Unfortunately the lawn is also mostly in shade which doesn't help much with drainage and much needed sun. Having contacted Justin in April 23, he came to visit within a few days. His expertise in his field was clear from the start and I was more than certain that I wanted PAG to do the job but was worried about the cost! His quote came as a pleasant surprise coming in at less than I had thought it would be so I immediately gave Justin the go ahead. Two lovely guys from PAG, Colin and Paul spent a couple of days grafting away like mad to absolutely transform an awful looking mess into a glorious billiard table smooth grass surface which I'm now proud to invite people to see and spend time in! Our garden is now a beautiful place to sit and relax in rather than a space that was previously shut off behind closed blinds. I cannot recommend Justin and PAG highly enough and hope to have them back for regular maintenance. Thank you guys!
Customer in Greater London Posted on 13/06/2023 (Reviewer did not use service)
The trader replied (on 25/07/2023)
Thank you for taking the time to leave PAG such a great positive review for others to see! Many Thanks Justin & Team PAG
Fantastic service from start to finish
Customer Service
Quality
Value
Justin and his team were fantastic. We had a couple of other quotes where the sales guys turned up but could answer questions we had. Justin answered everything. And, took an hour to share his passion, expertise and love for what he does. Made such a difference to us as we were still undecided. As for the work, just brilliant. His team were polite, talkative and on point. They were meticulous in their work, telling us what they were doing at each stage. They worked really hard. Not only that, they cleaned everything up at the end including the road, pavement and surrounding areas - touches like this are the difference. Justin came round again to check with us and add some finishing touches as well as talk us through maintenance. And, his word is his guarantee - we feel in safe hands. 5 stars all day long. Thanks Justin.
Customer in Hertfordshire Posted on 08/06/2023 , work completed 06/06/2023
The trader replied (on 25/07/2023)
Thank you so much for letting others know what your experience has been in using PAG, we really do take huge pride in both the service, knowledge and quality of product we use in every project we carry out. You were an absolute pleasure to work for and your garden is beautiful. Many Thanks Justin & Team PAG
Perfect Grass!
Customer Service
Quality
Value
From the very first phone call with Justin to the completion of the work we can not fault PAG. Justin throughly explained the whole process of laying the grass and we were taken by his passion and expertise. His team worked hard showing respect for the garden and flowerbeds around the grass. The work was completed to a high standard with everything left clean and tidy at the end. We would certainly recommend Justin and his team.
Customer in Hertfordshire Posted on 01/06/2023 , work completed 24/05/2023
The trader replied (on 25/07/2023)
Thank you so much for leaving such a positive review on the service and finished garden project we carried out for you, its lovely for you to let others know what your experience was using PAG. You were a pleasure to work for and your garden looks lovely. Many Thanks Justin & Team PAG
Gold maintenance package
Customer Service
Quality
Value
We had our artificial lawn laid last April by this company and have just had our maintenance clean (gold package) done this morning. Once again Justin was very professional. Our lawn is now sanitised, cleaned and brushed and looks absolutely beautiful. With two dogs our lawn has been a blessing and will be asking Premium Artificial Grass back next year for our yearly maintenance clean. I have absolutely no hesitation in recommending this company to anyone 🤗
Customer in Central Bedfordshire Posted on 01/06/2023 , work completed 01/06/2023
The trader replied (on 25/07/2023)
Thank you so much for leaving us a review on the artificial grass Maintenace we carried out on your grass. See you next year! Many Thanks Justin & Team PAG