Endorsed by Which?

Premium Artificial Grass Limited

5.0

92 Reviews

Opening Hours
Today -
  • Monday 09:00–14:00
  • Tuesday 09:00–14:00
  • Wednesday 09:00–14:00
  • Thursday 09:00–14:00
  • Friday 09:00–14:00
  • Saturday 09:00–14:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Premium Artificial Grass is a small family business who are based in Stevenage, Hertfordshire and pride ourselves on the quality artificial lawns we supply and install.

Our team are complete specialists in this industry, in fact we are one of the most experienced teams in the UK and have recently (2019) helped the Governments Trustmark in setting guidelines in the UK

We are passionate about the customer service we offer and only supply the best artificial grass to meet our customers expectations. PAG even helped design their current range so now our grasses have added resilience!

The artificial turf we supply looks realistic and lush all year round with minimal maintenance to keep it looking beautiful.

We offer a 100% satisfaction guarantee on all work we undertake.

We cover Stevenage, Cambridge,St Albans, Hertford, Letchworth, Biggleswade, Hitchin, Welwyn Garden City, Stotfold, Hertford, Ware, Harpenden and the surrounding areas.

What we do

  • Landscape contractors

    • Artificial lawns
    • Hard landscaping
  • Gardeners and landscape designers

  • Patios and driveways

  • Decking installers

  • Fencing

  • More Services

    • artificial grass
    • fake turf
    • plastic grass
    • artificial lawns

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
92 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Fabulous results, all we need is the summer to arrive!
Customer Service
Quality
Value
From our initial enquiry to the works being completed, PAG were professional and a pleasure to do business with. They were really great, willing to offer advise, ensuring at all stages of the works the design was what we wanted and keeping us updated on the schedule, due to our typical British weather being so unserttled. Justin provided us with a quote and let us decide, no pressure to commit. Paul and Colin who carried out the work were great, hard working, polite and extremely tidy. We are so pleased with the result, highly recommend this company.
Customer in Hertfordshire Posted on 28/03/2023 , work completed 27/03/2023
The trader replied (on 25/04/2023)
Thank you so much for taking the time to leave PAG a review and letting other know what your experience has been using us, we very much appreciate it and your garden looks fantastic! Many Thanks Justin & Team PAG.
Why I Chose PAG
Customer Service
Quality
Value
As per any savvy prospective customer of companies I always carry out a number of checks before finalising my decision for a company or tradesperson. I don’t always get it right but… In this instance I decided to get two local companies to quote and without naming the other, both were impressive. Reviews for both were also good. It came down not to money as readers might expect as PAG were more expensive however, the personality, approach and assurance from Justin as the owner and reviews tipped my decision in his favour. So having just finished the work and been paid- did they do everything they said they would do? Absolutely. Did they continue to meet previous reviews call outs ? Absolutely. Would I recommend this company? Yes I would. Will they deliver on their promise to fix anything that may arise in the future - we shall see but I’m confident that what Justin says, he will back up.
Customer in Hertfordshire Posted on 16/02/2023 , work completed 13/02/2023
The trader replied (on 25/04/2023)
Thank you so much for such lovely words and a great PAG review! Letting prospective customers know what service and finished results PAG deliver from a past customer is fantastic. Many Thanks Justin & Team PAG
AstroTurf looks like new
Customer Service
Quality
Value
Good communication. We were desperate to have our astro turf cleaned but it wasn't weather permitting but Justin kept in touch and as soon as the weather changed he fitted in the job for us. Great result and the turf looked like new again
Customer in Hertfordshire Posted on 01/02/2023 , work completed 27/01/2023
The trader replied (on 25/04/2023)
Thank you for taking the time to leave PAG a review on the artificial grass maintenance clean we carried out on your garden. Many Thank Justin & Team PAG
PAG installation
Customer Service
Quality
Value
Justin did a great job explaining the options and visiting the site. The installation was for a cottage back garden in the centre of St Albans which has poor access but PAG wasn’t phased by that and the finished product is excellent. It has transformed a weedy town centre garden into an amazing space to use. Paul and his team worked hard to get the job done properly and on time. I would recommend PAG.
Customer in Hertfordshire Posted on 16/01/2023 , work completed 13/01/2023
The trader replied (on 25/04/2023)
Thank you so much for your review and letting people know the experience you had with PAG, its very much appreciated. Many Thanks Justin & Team PAG
Amazing company don’t look any further.
Customer Service
Quality
Value
The team that work for Premium Artificial Grass were simply amazing from start to end. I cannot highly recommend them enough. Come rain or shine they persevered to get my huge 200 foot garden as level as they possibly could. With precision and care. They were a pleasure to work with and the results speak for themselves. Neat tidy and thorough.
Katie in Hertfordshire Posted on 23/11/2022 , work completed 18/11/2022
The trader replied (on 25/04/2023)
Thank you so much for your lovely review Katie, you were an absolute pleasure to work for and your garden looks amazing! Many Thanks Justin & Team PAG
Fantastic looking artificial grass installation
Customer Service
Quality
Value
We used PAG to replace our tired old lawn with some artificial grass. Before speak to Justin I thought installers ripped the old grass up chucked some sand down and plonk the grass on top of it….. job done. Speaking to Justin I quickly found out there was a lot more involved to make the lawn look good and last for a long time. Justin took his time to explain the process and all the options available so we could make the right selection for our area. When the PAG installers came to fit the grass they where extremely professional and very tidy. I couldn’t recommend them enough a very professional company and a pleasure to use them.
Customer in Hertfordshire Posted on 04/10/2022 , work completed 21/08/2022
The trader replied (on 29/11/2022)
Thank you so much for leaving PAG such a great review, we really appreciate your lovey words. Your garden looks amazing and you were an absolute pleasure to work for. Many Thanks Justin & Team PAG.
Fantastic
Customer Service
Quality
Value
We had the Gold package from PAG and I must say what incredible service! So friendly, efficient and my garden looks amazing! Thank you so much we will definitely be using you again in the near future and can’t recommend their services enough!
Customer in Hertfordshire Posted on 23/09/2022 , work completed 22/09/2022
The trader replied (on 29/11/2022)
Thank you so much for leaving us a review regarding the gold maintenance package we carried out on your Grass and for letting others know about the service you received it is really appreciated. Many Thanks Justin & Team PAG.
Fantastic
Customer Service
Quality
Value
Fantastic service and product from Justin and his great team They couldn't have been friendlier and more courteous and honestly the nicest trades people we have ever used The lawn looks fabulous. We have been considering it for years and took recommendation from one of PAGs customers from 8 years ago who's lawn still looks fab. So glad we did. Very very pleased with it and wouldn't hesitate to recommend to any one. They left the garden cleaner and tidier than they found it. Perfect job.
Customer in Central Bedfordshire Posted on 07/08/2022 , work completed 04/08/2022
The trader replied (on 29/11/2022)
Thank you for your lovely feedback and letting prospective customers know about your experience using PAG, we appreciate you taking the time to leave us a review. Many Thanks Justin & Team PAG.
Supplier of artificial grass materials
Customer Service
Quality
Value
Justin at PAG is a true gent. From the first conversation with him the service he provided was absolute gold. His advice and overall expertise is second to none. He managed to sort my supply order within a few days of contacting him and delivered it to site. I highly recommend PAG to anyone looking for a artificial grass contractor and would use again tomorrow if needed. Thanks for the top service Justin. Top man!
Customer in Hertfordshire Posted on 09/05/2022 , work completed 09/05/2022
The trader replied (on 29/11/2022)
Thank you so much for taking the time to leave us such a great review, it is very much appreciated. Justin & Team PAG
Fantastic work, great price top Man!!
Customer Service
Quality
Value
Justin has just completed our regular maintenance for our premium artificial grass installation which is just over 5 years old. The grass looks like new and is ready for the summer. Justin was very quick to respond to our enquiry, informative & competitively priced. We wouldn’t use anyone else. Thank you!!
Brian in Hertfordshire Posted on 07/05/2022 , work completed 06/05/2022
The trader replied (on 10/05/2022)
Thank you Brian for leaving us so a great review on the artificial grass maintenance services we offer, really lovely of you to take the time to do it. Many Thanks Justin