Premium Heating, Plumbing & Cooling Ltd

Service Engineer was punctual, polite and courteous and carried out a swift service. Would recommend him again. Customer service - outstanding.

After making contact, the response was timely and effective. the work was completed within 7 days. What is important to me when searching for new tradespeople is the feeling of personal assurance. This covers knowledge, care and consideration. Looking forward to long relationship with the team at Premium Heating.

I decided to have my bathroom completely refurbished and Premium was recommended to me. Getting such work done can be nerve-wracking as it is a big job and with the money it costs, you want to know the end result is going to be perfect. Barrie, the owner came out first of all and we talked through what I wanted with honest and constructive comments given. A quote was received afterwards and I was happy with this. I purchased all of my bathroom items from EH Smith - the Coventry branch - who had done a design for me (many thanks to Jess and Deborah at EH Smith Coventry for all their work) before I contacted Premium. I did have to wait some time for the next available slot for the work to be done. This might sound like a negative but for me it was a sign Premium was in demand for bathroom refurbs for a reason. From my own experience, the wait was worth it. Andy at Premium was the main person working on my bathroom with daily help from other staff. Andy really knows his stuff, works to a high standard and I really appreciated his attention to detail. Premium arranges and coordinates the various other trades that need to come in - plasterers, electricians, panel fitters, etc. This was seamless with everyone turning up when they should and also doing a professional job. The work was completed as per the schedule and to budget. I would use Premium again.

We found Premium Heating to be a very professional company, everything went smoothly from initial enquiries, to booking in, the quote, and of course the work. Very helpful, polite, respectful of our property and a nice guy as well!

Very pleased with how the fitting of our new boiler went. My husband was sure that there would be a problem but it was all plain sailing. It was great to have it fitted so quickly after our old boiler stopped working.

I have used Premier Heating & Plumbing for 3 years as always they bring a significant level of knowledge via the chosen issue today it was plumbing. The plumbing engineer was quick to spot the problem(s) and provide solutions.

Our appointment for a boiler service was made for two days later. The gas engineer was prompt, friendly and efficient. We recommend them.

We have used Premium Heating on many occasions since they installed a complete new central heating system for us 4 years ago. The most recent visit yesterday was, as always, carried out in a very professional manner. The engineer was prompt, polite and a credit to his firm.

Brilliant. Very good local company - attention to detail and a personal service over and above what one would get from a large company. Great workmen - very accommodating, personable and polite and good workers. Great office staff - very good on the phone. 100% Recommendation.

I can not recommend them enough. From the initial quote, dealings were really easy. They turned up on time, clear communications and explanations of the job, super efficient with paperwork and genuinely a great group of lads. Felt very comfortable with them in our home, have done a great job and have no hesitation recommending them.