Great service
Great service from the no charge survey to completion of the works. Flexible approach meant that an innovative solution was implemented resolving unexpected issues that were identified. High quality finish. Site left clean and tidy. Contractors arrived on time each day and work was completed on schedule. Would definitely recommend !
Customer in Hertfordshire
Posted on 05/07/2024
, work completed 05/07/2024
Recommended
Great service
Would definitely recommend Patrick and the rest of his employees. I have used them before and they have always been of great service.
Customer in Hertfordshire
Posted on 03/04/2024
, work completed 05/03/2024
Recommended
Great work, professional and friendly
Patrick and his team were great from the outset. Quick response to survey request, with Patrick explaining the action required and work that would be carried out, demonstrating his knowledge and experience. The guys that did the work were friendly, professional and kept us up to date with progress. Unlike many tradesmen they went to great efforts to tidy after finishing, even mopping the floors! Highly recommended!
Customer in Northamptonshire
Posted on 02/02/2024
, work completed 19/01/2024
Recommended
Speedy and efficient
Prestige carried out the damp works required with speed and efficiency. The site team were very co-operative and responsive to requests and Patrick always responded quickly to queries. Clear-up was tidy and overall the service was very good. Thoroughly recommend.
Customer in Greater London
Posted on 18/01/2024
, work completed 09/01/2024
Recommended
Damp living room in rental cottage
Patrick from Prestige came out after we had continued damp issues in our rental property after having a full refurbishment. The general builder had told us he had treated the damp however the paint kept falling off and there was a tide mark in the new plaster that even after 2 years hadn't dried out. Patrick did a full free samp survey. He was clearly very knowledgeable and after having 3 quotes we chose this company. It's definitely not cheap but after our previous experience we went with Patrick as it was clear he knew what he was doing. As landlords we wanted the house to be completely safe for our tenants. Patrick squeezed us in between tenants. Turned up when they were supposed to and cleared up after the work. We had the whole room back to brick, damp proofing, tanking to two walls and heritage render on the outside. During the work any issues were discussed and quickly resolved. We quickly saw the plaster was now drying evenly and we were able to redecorate 6 weeks later. I have learned from a very costly mistake that it's better to get experts in sometimes! I would thoroughly recommend Prestige .
Customer in Northamptonshire
Posted on 11/01/2024
, work completed 18/09/2023
Recommended
Professional and polite
We needed a new damp proof course which Prestige Damp Proofing carried out so efficiently we can’t recommend them enough. They tidied up after and there was barely any dust, which as they had to take a wall back to brick is just amazing. Very polite, very informative and no question was a problem. Thank you so much.
Claire in Hertfordshire
Posted on 09/01/2022
, work completed 07/12/2021
Recommended
Professional, efficient and high standard of work
We were very pleased with the high standard of the work carried out by this company. The staff were efficient and professional. I was expecting lots of dust and dirt but the protective measures used were extremely effective and the staff took care to clear up after completing the job. The new plaster looks very good. There was a small problem a few days after completion of the job and as soon as he was informed of this, the company director took immediate steps to have this rectified. The work is guaranteed for 20 years. I highly recommend this company.
Customer in Hertfordshire
Posted on 03/09/2021
, work completed 16/08/2021
Recommended
Excellent work
Patrick and his team did an amazing job renewing the pebble dash on our house. They were fast, very friendly and efficient. They were very flexible with their time, even when we had an issue with our scaffolding (unrelated to Prestige Damp Proofing Solutions). They were easy to communicate with and I am very happy with their service and professional work.
Customer in Greater London
Posted on 26/07/2021
, work completed 10/07/2021
Recommended
Efficient, excellent customer service, value for money
We used Prestige in March 2021 to damp proof two downstairs rooms and the corridor. The company director, Patrick did the initial assessment and quote. His team were ready to start work within a week. The work was done very quickly (within 4 days) with upto 4 people working on the job at one time. The finished walls and plaster looks very good. So everything was done to a high standard as expected. However, where Prestige have really excelled was when things went a little bit wrong. We needed to remove the radiators to get to the affected plaster behind them. So Prestige have organised for a plumber to take the radiators off. Unfortunately the plumber did not cap one of the valves well and the entire radiator system drained onto the corridor floor. I emailed Patrick about this at 12 at night, he acknowledged the email straight away and brought a carpet cleaners in the morning to remediate any damage done by the leak. Fantastic service! Patrick has also showed me areas of the rooms where there was likely to be rot under the floorboards (which was not part of his scope of work). 2 months later when I started to lift the floor boards to repair them, Patrick responded to my email where I asked about the practical ways to fix up rot around the old chimney breast. I will be recommending Prestige to everyone for damp proofing and plastering work. The best tradespeople I have come across.
Yaroslav in Greater London
Posted on 18/05/2021
, work completed 05/03/2021
Recommended
Impressive work
Patrick was excellent from the moment he came out to do our quote. He was honest about what work we needed, which was less than other companies had suggested. He sent us a detailed quote within 24 hours, which was considerably cheaper than other companies due to Patrick’s honesty, and arranged for the work to start only 2 days later. The team were fantastic, creating as little mess and disruption as possible. The re-plastering was high quality and we received our insurance backed guarantee very swiftly. The communication throughout was fantastic. Thank you for turning our dampproofing nightmare into a pleasant experience-quite a feat! We would not hesitate to recommend Prestige to others-you will be in very safe hands.
Hannah in Greater London
Posted on 07/03/2021
, work completed 05/02/2021
Recommended
Excellent
I was completely satisfied with the work carried out by Prestige Damp Proofing Solutions and the service they offered. Patrick and his team were always very helpful and polite and carried out the task to a high standard with the minimum of fuss and in a most considerate manner. The whole process was timely, efficient and value for money. It was a pleasure to work with this company and I would not hesitate to recommend them.
Customer in Greater London
Posted on 28/12/2020
, work completed 22/12/2020
Recommended
Very considerate and no hassle
Patrick’s men managed to turn what I thought would be a traumatic experience into something painless. Very considerate, good standard of workmanship, tidied up after themselves even to the extent of washing down the patio. Would definitely recommend this company.
Customer in Buckinghamshire
Posted on 18/11/2020
, work completed 11/11/2020
Recommended
Damp proof of wall
I would highly recommend Prestige Damp proofing solutions and happy to have found them on Which! Patrick and Wesley were both very professional and completed the work within days! Very conscientious and dedicated to the job! Thank you!
Daisy in Greater London
Posted on 22/10/2020
, work completed 28/09/2020
Recommended
Honest professionals
I had four large sections of external property and also driveway walls for which the render was a mess. It was a bad job completed when owned by a previous resident. It meant that I was having some early stage damp issues internally and the outside of the property looked pretty bad. I only ever hire people based on recommendations normally but no one I know has had render done recently. Went the Which? route for peace of mind and Prestige was one of five companies I had round for a quote as the reviews looked good. You never know how accurate these are until you meet Patrick. It's clear how knowledgeable these guys are, how much pride they take in their work and, equally importantly for me, how honest and straightforward they are. I wanted the people with expertise but also a company who aren't out to rip me off. I definitely had some quotes and chats with other companies that didn't make me feel comfortable at all. All I can say is that after having Patrick and his team complete their work I won't need to look for a builder again. The team put in real shifts to get the work I needed done and the results have transformed the look of the property as well as preventing the damp issues. Polite and courteous all the way through and they clean up behind themselves which kept the Mrs happy. A genuine pleasure and would highly recommend.
Amit, Greater London
Posted on 13/08/2019
, work completed 08/08/2019
Recommended
Fantastic job
Patrick and his team are utter professionals: they have done an excellent job damp-proofing and plastering my house which had major rising damp issues. Personable, communicative, and reliable, Patrick has been extremely helpful along the way, and has been more than happy to send his team back to fix niggles. After a terrible experience with my last damp-proofers, I have been so impressed by the craftsmanship and integrity of Prestige Damp Proofing. When an expensive casserole dish was accidentally broken during the work, it was instantly replaced with no fuss. I can't comment on the longevity of the damp-proofing work, but my experience thus far has been great. Thank you!
Customer in Oxfordshire
Posted on 09/08/2019
, work completed 29/07/2019
Recommended
Excellent Work
I had rising damp on the wall of a bow window in my dining room. Pat and his men stripped the plaster from the wall, re plastered it, and replaced and re positioned the air bricks on the outside. Both the plastering and the brick work was completed to a high standard. By its nature this was very messy work, but they covered and sealed the carpets so well that they were completely unaffected. I also liked the fact that they washed down the back patio and driveway afterwards. I would quite happily recommend this trader.
Customer in Hertfordshire
Posted on 29/05/2019
, work completed 29/05/2019
Recommended
Straightforward and thoughtful
I had about five different companies come to my property to discuss and quote for some damp proofing work. I ultimately decided not to go ahead with the work but I strongly recommend Prestige Damp Proofing Solutions: Patrick seemed the most knowledgeable, and took the trouble to explain the different options in ways I could understand and sensibly evaluate.
Michael Stillwell
Posted on 29/10/2018
, work completed 29/10/2018
Recommended
Damp Proofing Solution
Damp Proofing to living room and hallway. Patrick was pleasant and accommodating from first contact. Work was booked it at a convenient time and they arrived when they said they would The steps put in place to prevent damage and mess to other parts of the house are very comprehensive! Work carried out to a high standard with minimal disruption. Work comes with a long guarantee for piece of mind. Patrick and his colleague, Sam, were very professional. Would highly recommend!
Matthew Cole
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Excellent Company
Rising damp proof course to back of house. The quotation report was a detailed one, as was the complaints policy, terms & conditions, etc were all self explanatory. It was very nice doing business with this company, very informative. We are very pleased with the work and would do business with this company again.
JR
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Good job!
Patrick visited and provided good advice on the treatment required for a rising damp issue. Having received a competitive quote the team carried out the required work- Plaster and render was removed, a new chemical DPC was injected and the wall re-rendered / plastered. It all looks great and there’s even a new power socket ready for use. The team were professional and polite throughout and kept mess to a minimum and tidied up well. Would use again.
Neil
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Rising damp and rotten floorboards
Had damp flooring and rising damp in a few areas. Patrick and his team did an excellent job, turned up on time and explained everything thoroughly. Even lifted up and checked additional section of the floor for no additional charge. Would use again.
rickym1974
Posted on 27/08/2018
, work completed 27/08/2018
Recommended
Excellent
Patrick completed an inspection of a wall that I was concerned had damp. He diagnosed rising damp and recommended a treatment to repair the damp course and then re render/plaster. Having looked at a number of other companies I settled with Prestige Damp Proofing Solutions as I thought the quality of the report and Patrick's professionalism were excellent. Patrick and his team arrived on time, worked hard and left everything clean and tidy. Throughout Patrick was happy to answer any questions I had and explain the detail of what he was doing. The finish of the work was excellent and I'm really happy. Hopefully that will be the end of the damp!
Welwyn Customer
Posted on 16/08/2018
, work completed 16/08/2018
Recommended
An honest damp proofing company
Prestige Damp Proofing Solutions found damp under the stairs and in my kitchen, but there was an area in the kitchen which was dry that a previous damp proofing company claimed needed damp proofing. I would recommened Prestige Damp Proofing Solutions as an honest and reasonbly priced damp proofing company.
Michael
Posted on 29/07/2018
, work completed 29/07/2018
Recommended
Excellent service
I had rising damp on an internal wall. I chose Patrick purely on his previous reviews. I was not disappointed. He responded quickly to my query, explained why the problem had occurred and the procedure to remedy it. His quote arrived the following day and work commenced shortly after we accepted his quote. Patrick arrived when he said he would, worked tirelessly for the day under difficult conditions (it was unbearably hot and very dusty) and made sure the mess was kept to a minimum. He remained cheerful and chatty throughout the work. His standard of work is excellent; the finished plastering is brilliant. He is a man who obviously enjoys his job and is extremely proud of his standard of work. I would not hesitate to recommend him.
Kathy L
Posted on 26/07/2018
, work completed 26/07/2018
Recommended
No job too small
We had some suspected damp on the wall in our lounge and hallway. Patrick came over and had a look and supplied us with an estimate which we approved.The work was done to a high standard and the plastering finish was superb. I would definitely reccomend Patrick and his small team for anybody else with damp problems no matter how large or small - as ours was small - but Patrick still put in the time and effort to do the job. We would use him again - although sadly I hope we never need to !!
Which? Trusted Traders Consumer
Posted on 11/07/2018
, work completed 11/07/2018
Recommended
The Highest Standard of Work and Customer Care
I had damp proofing and dry and wet rot treatments. Patrick and his colleagues, removed the plaster and affected timber and door frames in my living room, part of the hallway and my kitchen. They removed the wooden kitchen floor and treated it for dry rot/wood worm. They put chemical injections in the walls and re-rendered with waterproof sand and cement. They finished it with a plaster. They installed new wall plate, joists and floorboards, installed airbricks and insulation in the kitchen floor. They removed all the rubble and waste. I highly recommend Patrick and his colleagues. Patrick has meticulous attention to detail, everything was done to an extremely high standard. Patrick's customer care is excellent, he explained everything he was about to do and what he had done throughout the works. Patrick is polite and friendly and very thorough. He also provided me with alternative solutions to problems, which were not always in his financial interests in that, some solutions cost less than the original proposed works. I was also impressed that Patrick recommended that I contact building control for some of the works as I was originally intending to replace my kitchen wooden floor with a solid concrete floor. I contacted building control and made an application for a building notice, building control visited and checked Patrick's work and as I thought there were no major issues. None of the other companies that I had interviewed to carry out the works, all of whom were Which Trusted Traders, mentioned the need to contact building control. During the removal of affected plaster, it was revealed that there was a rotten timber beam Patrick recommended that I contact building control because he suspected that it was a supporting the floor above and would therefore need to be replaced with a steel. This was not in Patrick's interests as he was not contracted to carry out such work. Building Control confirmed that the wooden beam needed to be replaced with a steel. I therefore contacted another company to do the work and Patrick. In summary Patrick and his colleagues of Prestige Damp Proofing Solutions conduct themselves and carry out their work to the highest possible standards. They are courteous and friendly and clean up after themselves. I have no hesitation in recommending Prestige Damp Proofing Solutions to anyone needing such work to be done.
Sandeey, .
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Recommended
Massive dump roof work in the flat in Notting Hill gate .
Peter Grigorov, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Excellent work
2 small areas of damp, 1 penetrating and 1 rising were treated. Patrick was very pleasant and easy to deal with, he kept to promised timetables and turned up when he said he would. The only time he was delayed he texted me beforehand to apologise that he was running slightly late. He provided prompt written confirmation of his verbal estimate. He and his staff took pains to cover furniture and floors etc in the rooms where treatment took place and cleared up thoroughly after they had finished the work. The plaster finish looks excellent, smooth and level. Based on my experience I wouldn?t have any hesitation in using Patrick again and would happily recommend him for damp proofing work.
Legalboy, .
Posted on 06/06/2018
, work completed 06/06/2018
Recommended
You can trust him.
The last project was volt under pedestrian. All walls and three arch ceilings was tanked , rendered and plastered by Patrick . We had several projects with Patrick , I am happy and my company will us his services in the future
Universal Agency, CM20
Posted on 16/02/2018
, work completed 16/02/2018
Recommended
100% Recommended
Patrick did very good work for me. he is punctual, very clean and very thorough. Kept me informed and the final finish was excellent. I would recommend him a 100%!
Happy customer, Hertfordshire
Posted on 01/02/2018
, work completed 01/02/2018
Recommended
Very Professional.
I had some damp proofing work carried out last year by Mr Hickey. I was impressed with his punctuality and his professionalism. The work was carried out in good time, and I was impressed with the way that Mr Hicky explained exactly what he was doing, and why he was doing it. I would gladly recommend Mr Hickey to any of my friends and family to carry out any damp proofing work.
Mr Miller, HA7
Posted on 01/02/2018
, work completed 01/02/2018
Recommended