Endorsed by Which?

Prestige Heating & Plumbing Ltd

4.9

169 Reviews

Opening Hours
Today -
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Apr 2020

About

Prestige Heating and Plumbing Ltd is based in Chalfont, though we carry out work across all of Western London and the surrounding counties. But geography is not a bar to accessing our services, just ask.

We pride ourselves in providing an outstanding quality service, where expertise and experience are the cornerstones of our business. We are a small friendly team who work with each individual client, ensuring the best customer care possible - where simple things like good clear communication, reliability and tidiness form the backbone of our service. Take a look through some of our feedback on www.checkatrade.com/PrestigeHeatingAndPlumbing/

You are in safe hands with Prestige Heating and Plumbing
We have been established since 1995
Over 37 years experience as a plumber and heating engineer
We are a fully insured and indemnified Limited Company
We are Gas Safe registered
We are a member of the Chartered Institute of Plumbers
We are qualified to the highest level.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
169 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
This is the 4th job Paul at Prestige has done for me in the last 2 years.
Customer Service
Quality
Value
I am more than satisfied with Paul’s work. His first job for me was to fix a broken Aqualisa shower control that was allowing water to flood through the floors. He found out the source of the terrible mouldy smell coming from my new bathroom (builder had missed a part from the novel shower trap), contacted the manufacturer and ordered the missing part, returned and dealt with it, keeping me updated throughout. He also gave advice on the wall hung toilet that needed tightening and fixed the dodgy downstairs loo syphon in passing (we were putting up with it - sorted in seconds!) He then fixed my 20 year old boiler on 2 further occasions. Last Thursday, he saved us from the consequences of a DIY tap installation - he made time for us despite being fully booked and with a family obligation. On each occasion, Paul has arrived when he promised, kept me updated when running a few minutes late, done exactly what he said he would and worked expertly and efficiently - no nasty surprises. He has a wealth of experience and it shows in his work and advice. Apart from that, he is thoroughly likeable and conscientious. Highly recommended.
Julie Griffiths Posted on 20/10/2020 , work completed 15/10/2020
Boiler Repair
Customer Service
Quality
Value
Called Paul, he arranged to visit on Monday morning arrived on time diagnosed the problem straight away. Went to get the necessary parts, fitted them got the boiler working again & cleaned up after all his work.
Stewart in Greater London Posted on 30/06/2021 , work completed 28/06/2021
Boiler Service
Customer Service
Quality
Value
Paul completed the service on the Boiler with his customary expertise and cleanliness The work was done to the agreed schedule and budget
Customer in Greater London Posted on 13/04/2021 , work completed 09/04/2021
Brilliant service
Customer Service
Quality
Value
My heating was stuck on maximum and I couldn’t do anything about it! Paul gave me a quote, came the next day and stopped the greenhouse! Wouldn’t hesitate to use him again and recommend him to anyone. So pleased I’ve discovered him. Thanks Paul
Customer in Buckinghamshire Posted on 18/12/2021 , work completed 16/12/2021
Boiler service tap replacement
Customer Service
Quality
Value
Paul serviced the boiler then went out and purchased a new tap to replace the faulty one in the kitchen sink, and then fitted it. Minimum fuss, maximum efficiency.
Customer in Greater London Posted on 16/06/2022 , work completed 13/06/2022
No shower
Customer Service
Quality
Value
We found Paul to be very helpful and amenable. He diagnosed the problem quickly, gave us a idea of the cost and then went to buy replacement parts. We wouldn’t hesitate to recommend him and will use his services in future.
Customer in Buckinghamshire Posted on 27/06/2023 , work completed 26/06/2023
Annual Service of gas fire and gas boiler
Customer Service
Quality
Value
Paul serviced our gas fire and gas boiler. He solved a problem with our gas fire a few years ago, which another company had not resolved. We have used his services ever since. He is always helpful, polite and friendly .
Customer in Buckinghamshire Posted on 30/11/2023 , work completed 23/11/2023
Friendly, positive and work to a high standard
Customer Service
Quality
Value
I had urgent need to have a replacement hot water cylinder and re-siting of a dual power-shower pump alongside. This, together with identifying a leaky shower feed and supply and wiring of a new immersion heater. With work on such an old installation throwing up challenges and snags I was very impressed with how the issues were overcome positively. The work was carried out to a very high standard; the pipework was routed far more intelligently than had been done by previous installers and the quality of each and every joint and pipe bend was impressive. I found this company through Which? Trusted Trader and I am so happy that I did so. Describing the job and sending photos over email followed by a personal visit gave me confidence. Great job, Paul.
Customer in Buckinghamshire Posted on 24/03/2025 , work completed 24/03/2025
Great work
Customer Service
Quality
Value
I've selected Prestige Heating and Plumbing for an annual boiler service from Which's website. They had lots of great reviews and I can see why. Paul was extremely speedy in replying, booking a day and I was very happy with the service. Would definitely rely on him again
Customer in Buckinghamshire Posted on 07/10/2025 , work completed 06/10/2025
Friendly, speedy & reliable Service
Customer Service
Quality
Value
This is the second time I have used Prestige due to being entirely satisfied with my first encounter. Having tried several different, unreliable, plumbers I can now say that I have found the one who I know I can rely on for any future work.
Barry P Posted on 12/02/2015 , work completed 12/02/2015
My Review
Customer Service
Quality
Value
Paul is an efficient and effective plumber who has done lots and lots of work for me. Would always recommend. Only downside because he is so good he is very busy!
Which? Trusted Traders Consumer Posted on 22/03/2015 , work completed 22/03/2015
Great job
Customer Service
Quality
Value
Thorough, friendly, professional & helpful
Alex, Surrey Posted on 19/09/2014 , work completed 19/09/2014
Quick friendly service
Customer Service
Quality
Value
highly efficient, fast service. Would certainty recommend them
Sara, Middlesex Posted on 02/02/2015 , work completed 02/02/2015
Excellent
Customer Service
Quality
Value
Paul repaired a leak. He was very friendly & efficient. Highly recommended.
M, East Sussex Posted on 16/10/2015 , work completed 16/10/2015
Very happy customer
Customer Service
Quality
Value
Hired Paul through a third party, but couldn't be happier with his work! very polite, work was carried out with least fuss and disruption to our lives. We had a new boiler fitted, all pipe works, rads sorted, We now have a shiny new efficient boiler thanks to Prestige! He quoted us three days and finished under 2 and he vacuumed before he left! Customer service was great! Wouldn't hesitate to recommend Thank you once again Paul.
Windrush Posted on 04/05/2016 , work completed 04/05/2016
Completed two superb jobs
Customer Service
Quality
Value
Absolutely brilliant. Completed two jobs. First was on my boiler. British gas had quoted thousands of pounds and had taken months and months. Paul came in and sorted the rpoblem in 40 minutes. recently he has also worked on the roof of an outbuilding. Paul has a lot of experience and I felt the full benefit of this.
Which? Trusted Trader User Posted on (undated) , work completed 01/03/2016
My Review
Customer Service
Quality
Value
Good job
Bernard, Buckinghamshire Posted on 27/04/2016 , work completed 27/04/2016
Excellent
Customer Service
Quality
Value
Paul kept me updated with his appointment time & came when he said he would. The work was carried out very efficiently, my radiators are now hot & he kept me informed as I was at work & my sons were home with him. He quoted an approximate price before he visited & this is what he charged - brilliant - I will definitely use him again.
Sarah, Buckinghamshire Posted on 24/10/2016 , work completed 24/10/2016
Gas safety certificate and capping off gas supply to gas fire
Customer Service
Quality
Value
Thoroughly professional job completed.
andybowler Posted on 06/02/2017 , work completed 06/02/2017
Boiler Service
Customer Service
Quality
Value
Efficient & polite service and good value for money. Would highly recommend.
2011-06-26 22:05:26.173 Posted on 18/05/2017 , work completed 18/05/2017
review
Customer Service
Quality
Value
Landlord certificates for 2 boilers
Abies, Abies Posted on 12/11/2017 , work completed 12/11/2017
Replacement boiler and heating
Customer Service
Quality
Value
Paul arrived for an assessment on a old boiler that was becoming worringly noisy, he suggested it needed to be replaced and promised he would do it same day so that my tenant wouldn t have to spend more time without heating, even though it was late in the day Paul stayed till 1 in the morning to finish the job! That s dedication and a man that keeps his word! Congrats Paul!
lpbonneau Posted on 23/02/2018 , work completed 23/02/2018
New Gas water heater
Customer Service
Quality
Value
Paul and Mark fitted a new Gas water heater in kitchen put in new sink unit , cupboards and worktops as well as the preparation work for a new toilet and basin in the bathroom
Customer in Greater London Posted on 23/01/2019 , work completed 17/01/2019
Great work as usual.
Customer Service
Quality
Value
Paul fitted a new part on our shower. He is always polite, friendly and very efficient. He always lets us know his arrival time and if he is held up. Excellent service every time.
Customer in Buckinghamshire Posted on 19/06/2024 , work completed 17/06/2024
Professional and friendly
Customer Service
Quality
Value
The central heating system was flushed, which was a big and involved task. All work was well explained beforehand, and everything was completed professionally and to schedule.
Customer in Greater London Posted on 05/01/2026 , work completed 09/12/2025