Endorsed by Which?

Prestige Heating & Plumbing Ltd

4.9

169 Reviews

Opening Hours
Today -
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Apr 2020

About

Prestige Heating and Plumbing Ltd is based in Chalfont, though we carry out work across all of Western London and the surrounding counties. But geography is not a bar to accessing our services, just ask.

We pride ourselves in providing an outstanding quality service, where expertise and experience are the cornerstones of our business. We are a small friendly team who work with each individual client, ensuring the best customer care possible - where simple things like good clear communication, reliability and tidiness form the backbone of our service. Take a look through some of our feedback on www.checkatrade.com/PrestigeHeatingAndPlumbing/

You are in safe hands with Prestige Heating and Plumbing
We have been established since 1995
Over 37 years experience as a plumber and heating engineer
We are a fully insured and indemnified Limited Company
We are Gas Safe registered
We are a member of the Chartered Institute of Plumbers
We are qualified to the highest level.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
169 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Fantastic job
Customer Service
Quality
Value
We had difficulty finding someone to help us remove an old fire and make it safe. Paul was fantastic, he communicated in advance, agreed the price and was very reliable and pleasant to deal with taking a lot of care with the job. I would highly recommend.
Customer in Hertfordshire Posted on 04/10/2022 , work completed 04/10/2022
Boiler Service
Customer Service
Quality
Value
Our boiler was in need of a good service Paul Harris from the moment we talked made me feel very confident about him and his work. Paul is very knowledgeable and carried out the work most professionally in a very clean and tidy manner he worked to the agreed quotation we are delighted with the work carried out. We would have no hesitation in recommending Paul's services.
Nick in Buckinghamshire Posted on 09/10/2020 , work completed 08/10/2020
My Review
Customer Service
Quality
Value
Paul attended promptly and serviced our boiler and gas fire. Detailed work, excellent preparation, immaculate clean-up. I will certainly use him again.
John in Buckinghamshire Posted on 25/08/2021 , work completed 24/08/2021
New Boiler - fast and efficient
Customer Service
Quality
Value
Paul and his colleague fitted a new boiler and tested our whole hot water/central heating system. The job was quickly quoted and was billed with no extras. The job was done efficiently and with no mess. We have used Prestige for over 16 years for all our heating/boiler work always a great job.
Customer in Greater London Posted on 12/03/2023 , work completed 13/01/2023
Fix Heating Problem
Customer Service
Quality
Value
Paul was excellent. He came round very quickly for what was an emergency especially when compared to all other plumbers in the area who couldn’t make it for 24 hours. He made the exception because it was an emergency and came round at 6pm when he’d finished for the day. He diagnosed the problem quickly and efficiently and returned the next day with the correct parts to fix the problem.
Customer in Buckinghamshire Posted on 22/10/2023 , work completed 18/10/2023
Tap replacement
Customer Service
Quality
Value
Paul carried out the work in his usual professional manner He replaced a broken tap and repaired the plug in the bathroom basin , serviced the gas boiler and checked that two downstairs heaters were in working order The work was completed in line with the agreed budget
Customer in Greater London Posted on 22/02/2024 , work completed 20/02/2024
Efficient and reliable
Customer Service
Quality
Value
The company was engaged to look at a malfunctioning boiler, and when, after considerable efforts, this could not be repaired, a replacement was obtained and fitted on the following day - this rapid action was much appreciated as I do not live locally and the property was not occupied at that time. The work was done very efficiently and thoroughly, with all radiators tested after installation. All dealings with the plumber, Paul, were clear and straightforward, the house was left clean afterwards, and all the necessary paperwork was forwarded as promised. I would not hesitate to use this company again and to recommend it to other people.
Customer in Suffolk Posted on 19/11/2024 , work completed 01/11/2024
Efficient, competent and honest
Customer Service
Quality
Value
Boiler services on home boiler and on boiler in a rental property and gas safety certification there. Repair to gas pipe on gas oven was not as complicated as original quoted and Paul charged less accordingly. very honest as we would not have known
Dee, London Posted on 22/10/2015 , work completed 22/10/2015
Professional & friendly
Customer Service
Quality
Value
Turned up when arranged, worked hard, very friendly, polite & tidy.
Alison, Middlesex Posted on 08/01/2015 , work completed 08/01/2015
Great job
Customer Service
Quality
Value
Turned up on time, did all of the jobs requested and charged in line with in quote. Cleaned up and ensured everything in order before leaving. Can't ash for more - with all tradesmen were as prompt.
Michael, Middlesex Posted on 31/07/2015 , work completed 31/07/2015
Great job
Customer Service
Quality
Value
Paul was efficient throughout the whole process. From initial contact to job completion he was prompt, honest and did a great job.
Katie, Buckinghamshire Posted on 13/05/2016 , work completed 13/05/2016
Gas Boiler repair
Customer Service
Quality
Value
I called Prestige Heating & Plumbing at approximately 8:00am on 5/11/18 to report that, since 4/11/18, my boiler had been making "unusual noises" and had now stopped working. Paul asked a few questions and confirmed that he would probably be able to fix it and that he could make a site visit later that morning. He arrived a bit later than originally advised because a previous job had overrun. However, he kept me informed of his new arrival time. He investigated and took on board the comments I made about the problem. Diagnosis was fairly quick and he was able to get the boiler back into use in a short time. He is friendly, professional and courteous. I'd definitely call him again if I have another boiler problem or plumbing / heating issue.
Customer in Buckinghamshire Posted on 23/11/2018 , work completed 05/11/2018
Very professional
Customer Service
Quality
Value
I have used Paul a number of times for boiler services and other plumbing repairs. His work is very professional and he is prompt, courteous and pleasant to deal with.
Customer in Buckinghamshire Posted on 18/06/2019 , work completed 17/06/2019
Replaced zone valve for hot water
Customer Service
Quality
Value
I have been using Prestige for many years now and would not use anyone else. Paul was excellent at working out the problem, finding a solution and undertaking the work. Polite, careful and tidy as always - highly recommended.
Mrs Khan Posted on 03/10/2019 , work completed 02/10/2019
A very high standard of work completed
Customer Service
Quality
Value
Paul is a very professional individual. He carried out the work at our flat with little or no fuss and the work completed was to a very high standard. Excellent.
Customer in Buckinghamshire Posted on 17/02/2020 , work completed 03/02/2020
Repair to gas fire
Customer Service
Quality
Value
Paul was very polite and friendly. He kept me informed about what he was doing and how much it would cost. Very good communication about arrival time at my home etc. Excellent service all round.
Customer in Buckinghamshire Posted on 19/03/2020 , work completed 17/03/2020
service boiler & central heating
Customer Service
Quality
Value
Paul at Prestige, Serviced our boiler and central heating. He sourced a new motorised valve and fitted it. He was on time and very friendly, courteous and tidy. I would recommend him and will continue to use his service.
Customer in Buckinghamshire Posted on 14/09/2021 , work completed 08/09/2021
Excellent work was carried out
Customer Service
Quality
Value
Paul was a delight to have in the property he was knowledgeable, fast efficient and his work was totally tidy he did an excellent job for us we are most pleased. I can fully recommend his services!
Customer in Buckinghamshire Posted on 26/08/2021 , work completed 26/08/2021
Excellent job.
Customer Service
Quality
Value
This was the first time that we had used Paul and we were very impressed. Good communication, and an excellent job. Polite, friendly and cheerful, and cleared up very well afterwards. We will certainly use them again.
Mark in Hertfordshire Posted on 22/02/2022 , work completed 21/02/2022
Professional and efficient
Customer Service
Quality
Value
Paul serviced our central heating boiler. He arrived on time and left the area clean and tidy. The bill was actually less than quoted as on checking, the heat exchanger did not need to be cleaned.
Customer in Buckinghamshire Posted on 29/04/2022 , work completed 26/04/2022
To install a new, replacement boiler.
Customer Service
Quality
Value
A new boiler was installed during one day, as per schedule and to budget. The central heating system was flushed and cleaned, leaving a fully functioning system. The work staff were very pleasant, polite and helpful. I can thoroughly recommend this company, based on this, and previous, experience.
Customer in Buckinghamshire Posted on 21/10/2023 , work completed 16/10/2023
Unblock water supply to bathroom
Customer Service
Quality
Value
Prompt response and call out. Good information given about costs before visit - no unwelcome surprises. Very professional and polite. Identified and rectified problem quickly and efficienty. Would definitely use again.
Customer in Buckinghamshire Posted on 27/07/2020 , work completed 22/07/2020
Central Heating - Power Flush and Cylinder Replacement
Customer Service
Quality
Value
We asked Paul and Mark to do a power flush to sort out long-term heating issues that no plumber had ever really got to grips with. While doing that it became apparent that our old system had several problems including a furred up/broken old cylinder. All on the coldest week of the year they efficiently and swiftly got quotes and repaired the system. Their work was professional and they are totally trustworthy. They solved the problems that arose, were honest and upfront about possible solutions and costs and are good to work with. We recommend them without reservation and will use them again. Thank you!
Customer in Buckinghamshire Posted on 09/02/2021 , work completed 09/12/2020
Impressive service.
Customer Service
Quality
Value
Paul and his colleague James installed a new Ideal boiler for me yesterday. They arrived as scheduled at 8.15am and worked hard for a very long day to get the whole job completed. They took the time to explain how the heating system works and were careful to keep everything clean and tidy. They were thoroughly nice people to spend the day with. I was impressed by the way they worked and am very grateful for all they’ve done.
Customer in Buckinghamshire Posted on 07/12/2021 , work completed 06/12/2021
Shower repairs - excellent work
Customer Service
Quality
Value
Paul supplied and fitted a new shower head and resealed the shower tray. Excellent work , as usual. (Paul services our gas appliances each year) Polite and friendly ; kept us informed about arrival time ; very efficient and tidy.
Customer in Buckinghamshire Posted on 21/05/2024 , work completed 16/05/2024