Satisfied Customer of Prestige Roofing
Replaced entire roof (part flat - fiberglassed, and part sloped - tiles), on terraced house along with installing new Velux windows in 2014. Work was completed quickly and professionally. Steve was easy to talk to and work with. A leak had reappeared some time later in 2017 and Prestige undertook some new work to improve an unused chimney stack (bespoke pots and air bricks), and fix some blown plastering (which was done under warranty). On the original job the chimney stack was not worked on so this was new work which I commissioned. While it took some time to arrange the second works, prestige were courteous and professional to work with throughout.
Lorne Chambers, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Which? Local Review
Ricky and Steve from Prestige Roofing Ltd completed work on our roof in the Autumn. The job took two weeks to complete and was completed to a high standard. We have a four storey house which needed a complete overhaul, with scaffolding front and back. Any concerns we had were dealt with professionally and swiftly and their easy going manner made it all quite painless. I had contacted many roofers for quotes (at least 5) many listed on Which? and mybuilder.com for the lewisham area. Most didn't get back to me at all, or came but never bothered to send a quote. Prestige Roofers were not necessarily the cheapest, he uses the best materials. Like the other reviewers I'd highly recommend you give these guys a go.
funktion71
Posted on 02/01/2014
, work completed 02/01/2014
Recommended
Which? Local Review
Prestige responded to our initial enquiry promptly and politely. They gave a quote which although not the cheapest was not the most expensive and was very detailed. They were pro-active in contacting us to bring forward the date for work and in keeping us informed of progress. They were always very polite, professional, courteous, helpful and tidy whilst carrying out efficient good quality work! The most important things they did whilst working for us were: 1. Things were done when they said they would be. 2. The amount paid was as quoted. 3. They tidied up afterwards. 4. They kept us informed of progress. We would definitely recommend them to others as an excellent example of how building work should and can be done!
TVK
Posted on 12/09/2008
, work completed 12/09/2008
Recommended
Professional service and top quality work
Prestige Roofing resurfaced and tiled an asphalt balcony and removed, resealed and refitted the coping stones along the balcony wall and the side of the roof. Both jobs were done to fix a problem with water ingress into the wall cavities below. The service provided was courteous and professional from the outset. Ricky turned up when he said he would (unlike many tradespeople before him), answered calls and provided timely responses to messages. Queries for regulatory documentation from the development's management company were dealt with promptly and without complaint. The work was completed quickly (or as quickly as the weather permitted) and with a minimum of disruption and to a high standard (as far as I can tell). All waste material was removed and the site swept and tidied. Since the work has been done, we have seen no further evidence of water ingress into the wall cavities. After payment in full, some of the balcony tiles came loose due a problem with the adhesive. This was purely cosmetic but a good test of the after-sales service. Dan came back to fix these without complaint as soon as it was dry enough. Ricky, Dan and the team were always polite and accommodating and spared us much of the stress usually associated with having work done on the house. I'd had lower quotes for the work from other, less confidence-inspiring companies but I think it was worth paying a bit more for the service and workmanship provided by Prestige. Highly recommended.
Customer in Greater London
Posted on 05/01/2020
, work completed 06/12/2019
Recommended
Attentive professional service
Very impressed by Ricky and the Prestige Team. From initial contact for a quote through to completion of the job, we had a very attentive professional service. Ricky talked us through and explained his proposals for what needed to be done to fix the persistent leaks in our roof around the loft balcony. Excellent repairs were done to our lead work and flashings, which look the part and do the job. Overall great customer communications and service; excellent quality for a reasonable price. You definitely get what you pay for.
Customer in Greater London
Posted on 17/10/2019
, work completed 10/10/2019
Recommended
New Roof and Guttering
We found Prestige Roofing after Googling them on Trusted Traders. Having avoiding facing up to our leaking guttering and old and damaged roof for some years, it was reassuring that Ricky from Prestige Roofing responded quickly, visited our home and than provided detailed options and quotes to discuss before deciding. We were not expecting to completely replace our roof, but on close inspection when the scaffolding went up to renew the guttering, it was clear that our original roof built in 1928 was past its life span and also the chimneys were damaged. Having made the decision to renew the roof, Ricky, Steve and the Prestige Team worked over three weeks, even during the February cold spell, to compete the job. We chose to renew with 'Burnt Flame Clay' tiles, to maintain the aesthetics of our period semi-detached house. Although more expensive than some options, we definitely don't regret this decision. Steve and the Prestige Team clearly took great pride in their work, and all the choices that needed to be made and questions along the way were always managed with great patience. This even included being able to go up on the scaffolding for a closer inspection of the roof throughout. We are very pleased with the finished roof and guttering works. We would definitely recommend Prestige Roofing.
Customer in Greater London
Posted on 22/02/2021
, work completed 16/02/2021
Recommended
Professional, fast and friendly
Dan and his team completely replaced an old, leaking, asphalt flat roof. The job included the need to remove and reinstate the landing of an iron staircase, so as to gain full access to the roof area. The work was undertaken efficiently and completed promptly, to the agreed schedule. The team were friendly, courteous and left the site clean and tidy. The quality of the workmanship looks to be of a high standard. I would certainly recommend Prestige Roofing Ltd.
Customer in Greater London
Posted on 02/05/2021
, work completed 10/04/2021
Recommended
Which? Local Review
We used this company because of the other reviews on Which Local and we were not dissapointed. We used them to replace the box guttering on our house. Ricky and Steve were polite and the work was carried out on time and completed quickley. We would definetly recommend them and if we need anymore work carried out we would use them again.
gita
Posted on 31/03/2009
, work completed 31/03/2009
Recommended
Which? Local Review
Friendly attitude; good workmanship; reasonable prices and reliable as well.
Browbate
Posted on 27/09/2010
, work completed 27/09/2010
Recommended
Which? Local Review
Ricky, Steve and Crew were a joy to have around. We highly recommend their workmanship - they retiled the front roof of our terraced house as well as re-felting the flat roof and replacing all the tiles of the loft conversion dormer. They also replaced the two large dormer windows and the Velux windows. We are very pleased with the outcome. All the work carries their guarantee. However, our two week job ended up taking almost five - partly due to the weather and certainly two or three days for 'extras' and problems encountered once the work had started. Altogether we would recommend them and would be happy to use them again.
Penelope699
Posted on 07/09/2011
, work completed 07/09/2011
Recommended
Excellent Workmanship & Professional to the bone!
What can I say! I have had nightmare with "have a go" incompetent, rogue traders called Linx Build & Design who left me with failed building control on nearly every part of my basic extension including dodgy guttering and what was supposed to be a GRP roof installation. Just terrible. In comparison to this anxiety inducing, dreadful experience - Steve and Phil were an absolute delight, they are sheer machines! Got stuck in straight away, came fully equipped and actually demonstrated personal pride through the undeniable high quality standards of their work. They satisfied building control, and were also very neat and tidy, and a real pleasure to have around. They kept me informed at all times and Ricky was always on the other line if needed. You don't need to be a roofing expert to know what excellent quality. I thoroughly recommend them. I wish I went with them the first time round, and saved myself a lot of pain and expense. Overall, top gentleman, trustworthy, beyond reproach workmanship and just excellent out and out. I will definitely use them again. All the best Gents. :) xx
Customer in Greater London
Posted on 20/03/2020
, work completed 20/03/2020
Recommended
Full Roof Replacement
Ricky and Steve were recommended by a neighbour who was very happy with their roof replacement the previous year. On our house they replaced the flat roof, the slate tiles on the pitched section, installed new rooflights and gutters and brought the roof insulation up to current building regulations. Overall we found Ricky and the team to be very professional and polite, communication was always swiftly responded to, and the quality of the work was exceptionally good and very neat and tidy. The project went over schedule due to a manufacturing fault with one of the 2 rooflights which was outside Ricky's control, but Ricky dealt with the issue, kept the project on budget, and swiftly installed the replacement window as soon as it became available. I have already recommended Prestige Roofing to several neighbours who have also been happy with their work.
Customer in Greater London
Posted on 02/05/2025
, work completed 02/04/2025
Recommended
Which? Local Review
Ricky and Steve did a good job. They provided before and after photos so that I could see the box guttering and lead flashing that they fitted. They kept the cost down and gave good advice about another potential problem they spotted - the advice was that nothing needed to be done yet! I whole-heartedly recommend them.
bowboyz
Posted on 15/05/2009
, work completed 15/05/2009
Recommended
Which? Local Review
Used Prestige Roofing due to reviews posted and was not disappointed. Would recommend Prestige Roofing.
Jkandea
Posted on 07/03/2016
, work completed 07/03/2016
Recommended
Quality job and fast
Prestige came in to reconfigure and replace the slate & lead lined mansard roof on our Victorian terrace which had been poorly converted & was leaking. They got the job done quickly and the end result looks great - really neat and all the design flaws of the previous roof have been fixed. Whilst working on the mansard, they found a fault with the main roof and so had to fix that too, replacing the asphalt roof with insulated fibreglass.
Ruth in Greater London
Posted on 28/11/2020
, work completed 30/10/2020
Recommended
Job done right
From the speedy reply coming to give a quote to getting the job done it was a pleasure to deal with these guys. The job involved replacing the eves and guttering and a new downpipes and it looks the part. Had an up-close inspection of the work and can't fault the installation.
Customer in Greater London
Posted on 25/08/2020
, work completed 20/08/2020
Recommended
Main Roof replacement
Recommended by neighbours who were happy with the work they had done, we decided to go with them. They provided a very detailed quotation with the various options laid out, and though they were more expensive than others that had quoted, they gave confidence in the quality of the materials and workmanship and the aftercare. They removed the old, damaged roof with perished liner and replaced it with a similar one (looks better as well). Although shifting dates was a bit problematic, they organised everything that needed to be done, the scaffolding, the removal and the replacement of the roof, and the removal of the scaffolding. The whole job was done with minimal upset, only requesting access to our downstairs loo and a power cable to boil a kettle. They were also polite and tidy. There was some damage to plants in the front garden, but that was the scaffolding people, and probably couldn't have been avoided. I would be happy to recommend them and use them again.
Customer in Kent
Posted on 18/08/2025
, work completed 03/04/2025
Recommended
Full Roof Replacement
This company was highly recommended to us by a friend who'd contracted them to work on his roof. Our entire roof required replacing, so the scope of the work was extensive and complicated. However, Ricky and Steve's team worked diligently and thoroughly with the minimum amount of disruption. We particularly appreciated the comprehensive and responsive communication, as well as the incredibly high standard that the work was finished at. Professional, transparent and incredibly capable. I'd recommend them to anyone.
Customer in Greater London
Posted on 08/10/2025
, work completed 21/03/2025
Recommended
Which? Local Review
Unfortunately, this is the 4th roofing company that we have had to use in 4 years. Prestige were very professional and found lots of problems never mentioned by the others. These were clearly shown to us so that we could also understand the problems. They gave us a quote in Feb but we delayed having the repairs done until June- I had a baby etc. Due to the delay, the roof had deteriorated further-again this was clearly demonstrated to us. Prestige still tried to stick as closely as possible to the original quote but fixed the roof properly using high quality materials and without cutting corners. Prestige were courteous and left the property very tidy once the repairs were completed. I am very happy with this company and hope not to have to touch my roof again for years
ejaney
Posted on 18/07/2012
, work completed 18/07/2012
Recommended
Which? Local Review
I used this company due to their good reviews on Which Local. Ricky & Steve provided us with a quotation for our flat-roof. After being let down by another Which Local Roofer (Klaus) who couldn't even be bothered to get back to us with an estimate, we went with Ricky & Steve. From start to finish, they & their workers were highly professional, friendly, on-time & to their word. The quality of their work has so far been excellent and I would not hesitate to use them again. In fact next year, we plan on having our guttering replaced & I have already spoken with Ricky about doing the job.
Trevor.Naidoo
Posted on 02/08/2012
, work completed 02/08/2012
Recommended
New roof
Prestige has recently installed a completely new roof. The team’s patience over a difficult period, as a whole new roof was unexpected, and understanding of my concerns was very much appreciated. It was reassuring to know that I could ask a number of potentially trivial questions and they were all treated with a professional and friendly response. This alone made the whole process much less stressful. I am extremely happy with the end result. The quality of craftsmanship is clear to see and many friends and neighbours have commented on how good the roof looks. I would be happy to recommend Prestige Roofing for other roofing works.
Neil P
Posted on 13/06/2016
, work completed 13/06/2016
Recommended
Professional Roofers
The roof lining on our end of terrace house was failing. Prestige's Ricky came over to examine the job, and gave us a reasonable and nicely itemised quote to replace the roof including the concrete tiles, and batons, like for like. The quote was inline with the Which? guidelines on prices for the job. The quote included a recommended buffer to cater for unexpected works. I liked the way they did business, and worked. The communication on the work, start dates and scaffolding timing was professional and straightforward. Steve was onsite with a team of roofers the week after delivering the quote, and the work was mostly complete by the 3rd day. The team tidied up on day 4 and took care to leave the garden and exterior in a good state. Steve also made himself available in the evenings and while travelling to answer the occasional query on the works. Very happy with the speed and quality of the work. Highly recommended.
martin3ast
Posted on 15/11/2016
, work completed 15/11/2016
Recommended
Good work, good communication, good value.
Full re-roofing following leaks. The quality of the end product is superb and whilst it took the team longer than anticipated to start (due to poor weather), they kept me up to date with progress so ensure expectations were managed.
Which? Trusted Traders Consumer
Posted on 30/01/2017
, work completed 30/01/2017
Recommended
Very efficient and quick
Prestige were an efficient and very professional company who did a very good job on our roof. We needed scaffolding which was organised very quickly and removed quickly after the work was done too with no hassle. The work was good quality and we would highly recommend them.
gwemmles
Posted on 11/12/2017
, work completed 11/12/2017
Recommended
Quality work, fast, value for money - roofers you can rely on
I used Prestige Roofing for the second time to replace a roof over an extension at the back of my flat, together with my downstairs neighbour. I came back to them again having used them to survey work during a house-buying process previously and I was glad I did. Prestige are reliable, trustworthy, quick and their work is of an excellent standard. Both Ricky and Steve are a pleasure to deal with. You can absolutely trust that they will do what they say and that their work will be top quality. Highly recommended - I would not use another roofing firm.
Customer in Greater London
Posted on 20/09/2020
, work completed 14/09/2020
Recommended