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Endorsed by Which?
Prestige Stairlifts Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Prestige Stairlifts supplies and fits stairlifts across the South East with prices starting from £1300. With headquarters in Bexhill and bases in Maidstone, Ashford, Shoreham, Guildford, Crawley, Brighton, Redhill and Folkestone we cover the South East of England. We can install a new or reconditioned stairlift in a matter of days and in some cases the same day. Our straight, curved, and external stairlifts can be custom-made to fit your home exactly, no matter how unique or quirky your staircase.
Free no obligation stairlift survey
Call us on 0800 032 9972 to arrange a free no obligation survey. Our qualified and experienced engineers will visit your home to carry this out. During the survey, we will assess your requirements and recommend the best stairlift to suit your needs. We're committed to giving you professional and honest advice. We do not employ salespeople, which guarantees no pressure selling from us.
What we do
Disability and mobility
- Stairlifts
- Stairlift Engineers
More Services
- service and stairlift call outs 24hour stair lift supplier
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
128 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent service from initial enquiry to installation by the team at Bexhill, East Sussex
Customer Service
Quality
Value
From the first day we made our initial enquiry at the Bexhill showroom to the day of installation, we were treated with courtesy and very helpful advice by all staff. The initial home visit by Peter and, subsequently, Chris to complete the measurements was all handled with professional care. On the day of installation, the team contacted us to confirm arrival time, which was good. Special mention must be made of Callum, who came back the following day with a "toogle" which made it easier for my wife(who has arthritis in her hands) to be able to use the hand controls. Overall, a five-star job from this company and one I would strongly recommend to anyone thinking of purchasing a stairlift
Customer in East Sussex
, work completed
Recommended
Excellent service!
Customer Service
Quality
Value
Following an initial query on Saturday Prestige arranged for a survey from their engineer Tim on Wednesday afternoon and a brand new stairlift was fitted by him in about 90 minutes on Friday. There was no fuss, he was very polite and tidy and explained the workings of the stairlift very clearly to my partner. Very competitive price boosted to other providers. Would highly recommend!
Customer in Kent
, work completed
Recommended
Great Work by Chris!
Customer Service
Quality
Value
My husband sadly passed away recently so the stairlift is no longer needed. Chris came this morning to dismantle and remove it and he did a fantastic job. I was certain I would have to replace the hall, landing and stairs carpet, but Chris's skill and attention to detail while removing it means there is no trace of where the track has been. The stairlift was fitted two years ago and everyone I have dealt with, office staff and engineers, during that time have all been great, every single one of them. They are all very knowledgeable about their products and business, and they are all lovely people. I have recommended Prestige to others and I will continue to do so. I have enjoyed dealing with them over the past two years. They have always been reliable and they are one of the few truly ethical companies still in existence. I cannot fault them in any way, but special thanks go to Chris.
Customer in East Sussex
, work completed
Recommended
Excellent service - highly recommended
Customer Service
Quality
Value
I was recommended Prestige from a neighbour who recently had an installation. I can absolutely forward that recommendation - the team at Prestige have been brilliant. From my initial enquiry, through to the technical measurement and installation, all very smooth. They also came in about 20% cheaper than an alternative supplier. I had a question post-installation that the team answered quickly - you can tell they genuinely wanted to delight their customers. Making the decision to install a stairlift is a big one and one that we may not look forward to having to make - Prestige make the whole process as easy as possible.
Customer in Kent
, work completed
Recommended
Sterling Job
Customer Service
Quality
Value
Tim from Prestige Stairlifts came to fit two stair lifts to my front steps leading to my house. I live in a bungalow, but I have a lot of steps to go up in order to get through the front door. Having these left is really going to improve things for me immensely. Tim worked all day to get the job done and managed to get both lifts fitted and working. He then took the time and trouble to explain how everything worked and watched to make sure that I knew how to operate everything. I am very impressed with Prestige, I wouldn't hesitate to recommend them.
Customer in East Sussex
, work completed
Recommended
Friendly and professional installation
Customer Service
Quality
Value
Great service from Tim and Kris. Quick installation and fantastic customer service. Would highly recommend.
Customer in East Sussex
, work completed
Recommended
First class service
Customer Service
Quality
Value
I called Prestige early this morning and left my details. Straight away I received a call back from Charlotte who then arranged for someone to visit my nan and assess her stairlift. Tim attended my nan's almost straight away and mended the stairlift. The service from Prestige has been excellent and nan and I really appreciated such a speedy response. I would 100% recommend Prestige. Thankyou very much.
Customer in East Sussex
, work completed
Recommended
Stairlift
Customer Service
Quality
Value
Phoned to make appointment for a stairlift to be fitted. On Tuesday a nice young man called Tim came round, he phoned to let us know he was on his way, he gave us good advice and prices on suitable stairlifts for us, there was no hard sell or pressure to buy. We decided to go for a new one and asked him how soon it could be fitted. He said he could do it on the Thursday, once again he phoned to say he was on his way. Once fitted he explained how it all worked and made sure we were happy. Would highly recommend Prestige.
Customer in East Sussex
, work completed
Recommended
Excellent service Tim
Customer Service
Quality
Value
Excellent service. No hassle and honest dealing. Tim served us and provided an extremely good and clean installation. Highly recommend compared to others in the market.
Customer in Greater London
, work completed
Recommended
Serviced stairlift and repaired intermittent fault.
Customer Service
Quality
Value
It was easy to book the appointment. The engineer telephoned on the day to confirm the time of arrival. He was friendly, listened to me explain the intermittent problem and then carried out the work on the stairlift in a neat and tidy way. He explained the service he completed, what had been found, and demonstrated that it was now working as it should. Paperwork was completed and payment made. I have always found this company to be reliable and trustworthy. They do what you need and arrive on time for an appointment.
Customer in West Sussex
, work completed
Recommended
Starlit service
Customer Service
Quality
Value
Office helpful, engineer on time - courteous and explained what he had done. Reasonable charge for work done. Just what I was looking for, will definitely use again.
Customer in Kent
, work completed
Recommended
Stairlift fault
Customer Service
Quality
Value
The engineer, Colin, arrived promptly at 10.00 hrs. He was very polite and patient as I described the problem. The stairlift had developed an intermittent fault and, when he arrived it was working without any difficulty. I apologised and said that it had been a problem on 3 occasions. He was very assuring and said he would check the lift over. He worked for an hour and gave the lift a thorough check changing the batteries and ensuring that it was in good order. He also dealt with a faulty remote. Throughout his visit he was pleasant, and very efficient . I have had reason to contact Prestige twice since having the stair lift and have found the call centre staff just as efficient and reassuring as the engineer. It is so nice when your old to find people who treat you with respect, reassurance and patience. Thank you Prestige
Customer in West Sussex
, work completed
Recommended
Quality product and service.
Customer Service
Quality
Value
Prestige Stairlifts gave a very fast professional efficient service. From the quote to the fitting of a quality lift it was a pleasure to deal with the company. Nothing was too much trouble and I would really thoroughly recommend them for all your needs, quickly if needed.
Customer in West Sussex
, work completed
Recommended
Stairlift
Customer Service
Quality
Value
Prestige Stairlifts were professional from the time i made a call for a visit to our house to them fitting and completing job, No hard sell at all we choose which stairlift we wanted. Very efficient kept to time and date arranged could find no fault in their work, would certainly recommend . Value for money with good guarantee
Customer in West Sussex
, work completed
Recommended
Stair lift fitting
Customer Service
Quality
Value
Just had stairlift fitted by Prestige stair lifts by the Fitter Tim gave good services clean and tide very polite. Showed wife how to use the lift and left our home spotlast.
Customer in East Sussex
, work completed
Recommended
Stair lift fitting
Customer Service
Quality
Value
Clean and tidy fast services very good work The fitter Tim was polite and even asked before to use bathroom. Would recommend the services to anyone wanting Stairlift.
Customer in East Sussex
, work completed
Recommended
Fast delivery and caring installation
Customer Service
Quality
Value
The order took around 10 days to be installed. The initial measurements were taken and deposit paid. The staff are friendly and polite. The installers arrived as arranged. They installed the stairlift with minimal fuss, tidied up and instructed how to use it. They were competent and helpful. I would happily recommend them.
Customer in East Sussex
, work completed
Recommended
Thorough service for our stairlift
Customer Service
Quality
Value
Engineer rang to say when he would arrive. He was very thorough in checking all the stairlift mechanism and also in cleaning it carefully and clearing up afterwards.
Customer in East Sussex
, work completed
Recommended
Recommended
Customer Service
Quality
Value
The two engineers were excellent in dealing with us and explained everything about the stairlift that we otherwise wouldn't have known. They were very pleasant and helpful.
Which? Trusted Traders Consumer
, work completed
Recommended
Custom built stairlift
Customer Service
Quality
Value
The two engineers, Tim and Callum, arrived punctually at 11am. Tim was the lead engineer and he explained what was to be done, what was done and how to operate the stairlift clearly, making sure my arthric wife and myself knew how to operate the mechanism. He was polite, lucid and attentive. He explained that Pestige would contact us after a year and how we ccould pay for the annual service. I was impressed that the stairlift need not be at the bottom of the stairs when not in use but could be moved a few steps up where there was a charge point. Half of the total cost, itself less than expected, had already been paid, The work was finished within four hours. more quickly than expected. The remainder of the cost was paid by card. Prestige is an independent company and I would recommend it wholeheartedly. thee
Customer in Greater London
, work completed
Recommended
Engineer took time with me
Customer Service
Quality
Value
Prestige engineer come to my house to help with repair on stairlift. Engineer took his time showing me how to use and ensuring was in workng order
Which? Trusted Traders Consumer
, work completed
Recommended
Fantastic Service
Customer Service
Quality
Value
After booking a service on mums 20+ old stair lift, we were advised that a new one would be needed by a very pleasant chap called Tim. After going through the options mum decided to have an ex demo model which was expertly fitted today by Tim and Callam. The lads were quick, efficient and friendly, ensuring everything was cleaned and set up to suit mum before leaving. The lift was reasonably priced and included removal and disposal of the old lift. Wonderful service. Thank you!
Customer in East Sussex
, work completed
Recommended
Excellent response and service
Customer Service
Quality
Value
From the first phone call to the repair service. All the experience was excellent. Staff couldn’t be more helpful and friendly on the phone. Tim and Callum switched fitted us in on the way to another job and the stairlift was up and running again in minutes. Tim was incredibly friendly, informative and generous with his knowledge and can-do approach. Very qualified engineers and people you can absolutely trust to help out the most vulnerable of us when we are in need. Good value for money. Don’t hesitate to call Prestige in your time of need.
Customer in Greater London
, work completed
Recommended
Could not fault the service and quality of work in any way
Customer Service
Quality
Value
The work was carried out by very personable men on time and on budget. The office was helpful and accommodating. The work was carried out perfectly and they tidied up before they left. They explained how to operate the stairlift and made sure we were perfectly happy before they left.
Customer in East Sussex
, work completed
Recommended
stairlift review
Customer Service
Quality
Value
One very happy 92 year old man, with new legs for getting up and down the stairs by himself. Fantastic job from Peter, Callum and Kris. Thanks a million, would highly recommend their great, efficient service.
Customer in West Sussex
, work completed
Recommended