Prestige Stairlifts Ltd

Jordan & Callum were very polite. Installation went smoothly. Demonstration was very thorough. We are very pleased with our new stairlift.

Tim fitted a stairlift today and I’m very pleased with the service. The installer was friendly, professional and took the time to show me all the controls and explain how to use everything properly. Tim worked efficiently and left absolutely no mess behind. Everything was left clean and tidy when they finished. Excellent service from start to finish. I would definitely recommend them.

My stairlift broke down on Saturday night. Peter the engineer came very quickly to see the problem and had to get a new part. He came back to me on Sunday morning to carry out the repair for my safety I fully recommend this firm for their product and their first-class service. Thank you so much for your professionalism and the kindness you showed me

Tim was the person who fitted my lift, extremely efficient, didn't stop for a moment till job completed. Very impressed.

Prestige Stairlifts, Bexhill were consistently professional, helpful and friendly throughout the purchase of our Stairlift. Kris came and discussed our requirements and at his suggestion we paid a visit to their Depot and tried out Stairlifts on site. Peter followed up with the survey and placed our order. Jordan carried out the actual installation in a morning without any fuss or bother. Our point of contact was Charlott who proved most efficient and helpful with the administration. A few weeks later and our superb Stairlift is working well. Prestige is a very impressive Company who we strongly recommend without any hesitation. Many thanks.

My husband has Parkinson’s Dementia and after a fall and replacement hip operation he could no longer climb the stairs. I contacted Prestige stairlifts along with three other stairlift companies for quotes. Prestige sent Peter who is one of their engineers who was so knowledgeable and professional. Our house is not very big and Peter listened to me when I said I didn’t want it to take up too much room and found the perfect stairlift which was neat and fitted beautifully into our home. He also put an extra parking place on the bend of our stairs so that it didn’t sit in the hallway all day, which is brilliant. Peter introduced himself to my husband and told him what he was in our home for and showed him a picture of the stairlift which made Tim much less anxious and included. Charlotte from the office phoned to say when they would come to fit the stairlift and was also really understanding and helpful. Jordan arrived on time to fit the stairlift he was polite, professional and really friendly. It was fitted during the day and we are really happy with stairlift Tim is back in the heart of our home downstairs. I thoroughly recommend this company, nothing is too much trouble they listen and talk you through the whole procedure and the working of the stairlift you can contact them easily by phone, they answer straight away to allay any worries you have. Truly a brilliant company to do business with.

Having experienced difficulty going up and down the stairs I contacted Prestige to consider a stairlift. From initial contact through to installation the service has been fantastic. The initial visit took place within a few days of contact, the stairlift rep was very knowledgeable and answered all my questions. Once I decided to proceed with the stairlift installation was within a couple of weeks. I am very pleased with my stairlift, it has made a big difference to my everyday life and I no longer fear falling on the stairs. Thank you Prestige

From the first day we made our initial enquiry at the Bexhill showroom to the day of installation, we were treated with courtesy and very helpful advice by all staff. The initial home visit by Peter and, subsequently, Chris to complete the measurements was all handled with professional care. On the day of installation, the team contacted us to confirm arrival time, which was good. Special mention must be made of Callum, who came back the following day with a "toogle" which made it easier for my wife(who has arthritis in her hands) to be able to use the hand controls. Overall, a five-star job from this company and one I would strongly recommend to anyone thinking of purchasing a stairlift

Following an initial query on Saturday Prestige arranged for a survey from their engineer Tim on Wednesday afternoon and a brand new stairlift was fitted by him in about 90 minutes on Friday. There was no fuss, he was very polite and tidy and explained the workings of the stairlift very clearly to my partner. Very competitive price boosted to other providers. Would highly recommend!

My husband sadly passed away recently so the stairlift is no longer needed. Chris came this morning to dismantle and remove it and he did a fantastic job. I was certain I would have to replace the hall, landing and stairs carpet, but Chris's skill and attention to detail while removing it means there is no trace of where the track has been. The stairlift was fitted two years ago and everyone I have dealt with, office staff and engineers, during that time have all been great, every single one of them. They are all very knowledgeable about their products and business, and they are all lovely people. I have recommended Prestige to others and I will continue to do so. I have enjoyed dealing with them over the past two years. They have always been reliable and they are one of the few truly ethical companies still in existence. I cannot fault them in any way, but special thanks go to Chris.