/
Endorsed by Which?
Prestige Stairlifts Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Prestige Stairlifts supplies and fits stairlifts across the South East with prices starting from £1300. With headquarters in Bexhill and bases in Maidstone, Ashford, Shoreham, Guildford, Crawley, Brighton, Redhill and Folkestone we cover the South East of England. We can install a new or reconditioned stairlift in a matter of days and in some cases the same day. Our straight, curved, and external stairlifts can be custom-made to fit your home exactly, no matter how unique or quirky your staircase.
Free no obligation stairlift survey
Call us on 0800 032 9972 to arrange a free no obligation survey. Our qualified and experienced engineers will visit your home to carry this out. During the survey, we will assess your requirements and recommend the best stairlift to suit your needs. We're committed to giving you professional and honest advice. We do not employ salespeople, which guarantees no pressure selling from us.
What we do
Disability and mobility
- Stairlifts
- Stairlift Engineers
More Services
- service and stairlift call outs 24hour stair lift supplier
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
128 reviews
Recommended
Recommended
by 100% of customers
Sort by
Satisfied customer
Customer Service
Quality
Value
Fitter and helper arrived on time. Very pleasant fellow, neat, clean workers. Took time to explain working of chair lift, and I have worked it a couple of times, very simple to use. Pleased with the whole experience.
Customer in Kent
, work completed
Recommended
New Stairlift
Customer Service
Quality
Value
Brilliant job installing my new stairlift, gentleman was very kind and helpful, couldn't recommend highly enough!
Which? Trusted Traders Consumer
, work completed
Recommended
Great work and product
Customer Service
Quality
Value
Tim and Kris were superb at fitting the curved stairlift. They were also really nice guys. Thank you.
Customer in West Sussex
, work completed
Recommended
Everything done right- well pleased with Prestige.
Customer Service
Quality
Value
They have very good reviews on here, and they are well deserved. I had a curved stairlift installed by them. Found them on the internet and gave them a ring, and they were around the next morning to survey my needs and give me a quote, including the expected manufacture and installation times, all of which they kept to. They also removed the old stairlift within a day of being asked to. So well pleased with the friendly and professional service they provided, at a very good price too, so thanks very much Prestige- my wife loves her new toy!
Customer in East Sussex
, work completed
Recommended
Great stairlift service
Customer Service
Quality
Value
Tim did a great job removing an old stairlift. He was on time, polite and friendly. Previously Prestige had installed the stairlift and maintained it, always a five star service.
Customer in West Sussex
, work completed
Recommended
An excellent job
Customer Service
Quality
Value
I called Prestige on 27th February and was given a clear and helpful explanation of available options for a stair lift to be fitted to a curved staircase. A site visit to take measurements was arranged for the same day and the lift was manufactured and installed within 15 working days as promised. We are delighted with the result. I can not find fault with the quality of advice and service provided by Prestige in delivering and installing an excellent product.
Customer in East Sussex
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I had a stairlift installed, and they were excellent. They were very patient & kind. They called before they arrived to let me know they were on the way. I can't fault them at all.
Which? Trusted Traders Consumer
, work completed
Recommended
stairlift fitting
Customer Service
Quality
Value
Tim and Tim were both fantastic fitters, very quick installation, very polite and courteous throughout. I would have no problem recommending them to anyone else. Very pleased with the work carried out.
Jason in East Sussex
, work completed
Recommended
Excellent service from start to finish
Customer Service
Quality
Value
Very please with the response from the first enquiry to completion. The surveyor was prompt in reply and visited to measure and quote. We were told it would be fourteen days before fitting and that was the case. The fitters were excellent, clean and tidy and left no mess for us to clear up. The instructions on how to use the stairlift were given so that anyone could understand them . The stairlift looks great and works well, would really recommend them.
Customer in Kent
, work completed
Recommended
Stair lift fitted in good time
Customer Service
Quality
Value
I would like to say a huge thank you to everyone who came to fit a stair lift for me. The initial consultation was conducted with care and understanding and the full engineer visit was arranged for the next day and work was marked as urgent. The stair lift was installed two weeks later by two very professional and caring young men. They worked hard to make sure the seat was high enough for me and everything was done with complete professionalism. I would highly recommend Prestige stairlifts.
Customer in East Sussex
, work completed
Recommended
Awesome service!
Customer Service
Quality
Value
From start to completion this was such a straight forward but quality service. We wanted to get a stair lift in for our mum for her return from hospital - customer service booked us in for a quote straight away and the engineer was let in by a neighbour and followed up by phoning me with aquote for various options and sending it all via email. Booked us in asap to fit it and was efficient, friendly and courteous as well as speedy. After install, Tim, the engineer was excellent and patient in showing mum how to use it. All in all a very good experience.
Customer in West Midlands
, work completed
Recommended
Absolutely First Class
Customer Service
Quality
Value
Very happy with work, 2 delightful young men came to visit and did an excellent job installing
Which? Trusted Traders Consumer
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
My parents needed a stairlift asap due to an accident my father had. The only company to respond over Christmas was Prestige. Tim called us and arrived at 9am the next day for a survey. This led to a stairlift being installed and completed in 6 hours. We have been very impressed from start to finish and would highly recommend.
Mark in East Sussex
, work completed
Recommended
Fitted a Stairlift
Customer Service
Quality
Value
From first speaking with the business they were extremely helpful. They turned up on time sorted removal of an old stairlift and fitted a new stairlift. The business was clean and tidy and communicated clearly at all times. Would be happy to recommend to others.
Which? Trusted Traders Consumer
, work completed
Recommended
Courteous installers, with excellent attention to detail
Customer Service
Quality
Value
We asked Prestige because we like the concept of Trusted Traders. From the first visit, through to the completed installation, all questions were answered honestly and patiently. We opted for a reconditioned stairlift as work could be completed within 14 working days from making the order. Installation was on time, neatly done without the slightest damage to any surface. My wife is able to use the lift with confidence and there is still plenty of room for us both to use the stairs 'on a good day', when the chair can be parked away on its upstairs extension. We had thought carefully through the process of buying and made the right choice!
Customer in Greater London
, work completed
Recommended
Faultless service
Customer Service
Quality
Value
Custom curved rail fitted in less than 2 weeks. Every member of the team who visited were polite and professional. The installation was completed quickly and efficiently with no mess left behind. The product was fully explained. Faultless service from start to finish and good value for money.
Sally in East Sussex
, work completed
Recommended
Amazing Service
Customer Service
Quality
Value
What efficiency. Monday 09.30 phoned and asked for a quote. Monday 11.00 charming Prestige employee visited, measured up, and gave a quote for a new stairlift. Tuesday 10.30 accepted quote. The same day at 13.30 charming engineer arrived and by 15.00 I was using the chairlift. What efficiency. Twenty-nine and a half hours from the first query to full operation. My poor recently disabled wife can now get up and down the stairs without a problem, gliding on a lovely, efficient chair. I can think of no greater praise than "Thanks chaps. You were amazing."
John in East Sussex
, work completed
Recommended
Fast, efficient and polite
Customer Service
Quality
Value
Made an enquiry on Tuesday and spoke to a very pleasant lady who arranged for a visit with Ollie the next day. Ollie was very helpful, no pressure selling and left me with all the details. I placed my order. Tim came the next Monday (my choice). He was an excellent fitter and did a very neat installation and gave me very helpful advice and instruction. And he very kindly replaced some bookcases for me to. I am pleased to recommend this company to anyone looking for reliability and service.
Customer in Greater London
, work completed
Recommended
Extremely pleased
Customer Service
Quality
Value
Very pleased with the efficient service. Came on time and let me know what time they were arriving. Made an excellent job of it and they tidied up after themselves.
Which? Trusted Traders Consumer
, work completed
Recommended
Honest, brilliant and trustworthy
Customer Service
Quality
Value
Did an excellent job and was very happy with the work carried out. Would recommend to others and Ollie and Ben were very polite and trustworthy.
Which? Trusted Traders Consumer
, work completed
Recommended
Couldn’t have asked for more
Customer Service
Quality
Value
We are so grateful for the work done. From the moment Tim arrived he was nothing but polite and thorough. Explaining in full details how to work the stairlift to make my wife’s life easier. We highly recommend Prestige Stairlift Ltd to anyone looking for installing a stairlift in their own home as totally value for money.
Customer in Kent
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
When I rang Prestige Stairlifts at Bexhill a very helpful friendly lady put me at ease right away. Colin the first engineer came to measure and give me a quote - he was extremely helpful. Chris was the helpful & friendly engineer who fitted my stairlift in a couple of hours. All very clean and no mess. After talking it over with Colin I chose a reconditioned one. I love my stairlift. I feel safe on the stairs now - I’m very thankful for that. Excellent service from everyone at Prestige Stairlifts and I would thoroughly recommend them. This is the best purchase I have made in a long time. I marvel at this piece of equipment. It’s amazing! It’s smooth running - it has a remote control and it’s transformed my way of life. Thank you 🙏 xx
Customer in East Sussex
, work completed
Recommended
Very Impressed
Customer Service
Quality
Value
Very impressed with the way Tim went about the job. Explained it very easily to me. Easy to use the machinery that was installed. Very reassuring.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent!
Customer Service
Quality
Value
Tim came to my parents house in Eastbourne yesterday to fit a stairlift, I just wanted to say a massive thank you. He was thorough, thoughtful and extremely kind! We are in the midst of a very difficult time as a family and that he would come in with such gentleness and attention to detail was so so gratefully received by us all. I just wanted to say a HUGE thank you, you never know what people are going through and to show kindness is the best gift, very very grateful.
Customer in East Sussex
, work completed
Recommended
Expert
Customer Service
Quality
Value
We had Tim, who was very efficient, curteous and friendly. Explained things clearly, he was very kind and patient.
Which? Trusted Traders Consumer
, work completed
Recommended