Recommended
Efficient, clean, they completed the work in an hour and a half with less than 24 hours notice. Peter and Chris were very polite and respectful of covid rules.
Lynda, Sussex
Posted on 05/11/2020
, work completed 03/11/2020
Recommended
Replacement stairlift
Having experienced difficulties with another stair-lift company, I contacted Prestige and spoke with Peter who put me at ease straight away. We discussed the options and arranged an engineer the same day. Tim (the engineer) called when he was 20-30 minutes away. Efficient and knowledgeable we discussed the installation procedure. True to word, Tim arrived when he said he would to install the apparatus. The work took slightly longer than anticipated because of Tim's attention to detail. Tim was highly capable, knowledgeable and compassionate. His desire to provide a first class service and product was gratefully received, due to the vulnerability of an elderly relative. At no time was Tim going to leave the work incomplete. I have no hesitation in recommending Prestige who truly understand the need of their service.
Customer in Kent
Posted on 08/07/2020
, work completed 01/07/2020
Recommended
Amazing service from start to instillation
I called Prestige stairlifts as my dad was really struggling with the stairs and unfortunately was taken into hospital so knew I had to get something in place to make it easier on my dad as he was stopping 3 times as he walked up the stairs. I was so impressed with the knowledge and care Pete had and amazed at how quickly the appointment was made. Kris phoned me when he was on his way and told me his expected time of arrival, it was spot on, Kris measured up and talked me through the whole process and as we have a slightly curved stair case it had to be custom made, I was kept informed throughout the whole process and as soon as it was ready I had a call and it was fitted the next day. Kris and Ollie came on time and again called before they arrived, they were clean, tidy and worked very well together. I felt reassured knowing they have a 24/7 call out service. Thank you so much, my dad will be so pleased when he comes home from hospital xx
Customer in East Sussex
Posted on 11/06/2020
, work completed 11/06/2020
Recommended
Replacement carriage.
Which? Trusted Traders Consumer
Posted on 28/08/2019
, work completed 28/08/2019
Recommended
Call out.
Brilliant service. Friendly & efficient. Super pleased with this! Kris.
Which? Trusted Traders Consumer
Posted on 27/08/2019
, work completed 27/08/2019
Recommended
Excellent.
Colin. Excellent service. Reasonable price. Highly commended after four years!!
Carol, Hampshire
Posted on 23/08/2019
, work completed 23/08/2019
Recommended
Extremely satisfied
Extremely satisfied with the gentleman that came and repaired. Relieved, also very friendly and helpful lady on the phone.
Pauline, Kent
Posted on 21/08/2019
, work completed 21/08/2019
Recommended
Installation.
The installers were friendly and efficient and did a good job in a reasonable time.
Which? Trusted Traders Consumer
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Brilliant service
Colin. Nothing was too much trouble.
Vanessa-Ann, East Sussex
Posted on 16/08/2019
, work completed 16/08/2019
Recommended
Well done
Very good engineer. Fast and clean! Well done
Brian, East Sussex
Posted on 16/08/2019
, work completed 16/08/2019
Recommended
Install.
Brilliant service would recommend.
Which? Trusted Traders Consumer
Posted on 15/08/2019
, work completed 15/08/2019
Recommended
Prompt, fast, friendly service.
Colin from Prestige Stairlifts came to service my mother's stairlift. He was on time, friendly and professional. The job was completed within half an hour. Mum has been in place for the lift which has been in place for a year. All the Prestige staff have been very good at dealing with a very old lady.
Angela, East Sussex
Posted on 14/08/2019
, work completed 14/08/2019
Recommended
Removal
Very polite and efficient service. Olly and Kris.
Which? Trusted Traders Consumer
Posted on 14/08/2019
, work completed 14/08/2019
Recommended
Removal.
Very good service from this company. Friendly people who go the extra mile to help out. Dealt with all my mothers (elderly) enquiries with respect & patience. 5 star rating for this company. Kris & Ollie.
Which? Trusted Traders Consumer
Posted on 14/08/2019
, work completed 14/08/2019
Recommended
Call out.
Arrived early and fixed everything quickly. Kris & Olly.
Which? Trusted Traders Consumer
Posted on 14/08/2019
, work completed 14/08/2019
Recommended
Thorough service.
Very efficient & polite engineer who came out to service my mother in law's stair lift. Fully explained the process, action taken & even gave advice on best way to use the equipment.
Claire, West Sussex
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Prompt and professional
Thank you for sending such a very friendly engineer. Job well some, clean and tidy finish.
Esmond, West Sussex
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Excellent.
I only contacted prestige Stairlifts, good phone response, Tim came out next day - survey done - quote favourable, went ahead, all done, nothing to worry about. Very satisfied.
Rosalind, West Sussex
Posted on 09/08/2019
, work completed 09/08/2019
Recommended
Excellent service.
Tim the Engineer was excellent, he explained all processes to me. A great friendly service.
Lucy, Hampshire
Posted on 06/08/2019
, work completed 06/08/2019
Recommended
Excellent service!
Tim installed stairlift quickly & efficiently. Gave east to understand instructions. Friendly & polite. Thank you.
Nicola, East Sussex
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Brilliant job
They were really professional and I would highly recommend.
Sandra, East Sussex
Posted on 31/07/2019
, work completed 31/07/2019
Recommended
Install / Very happy with this work and very helpful.
Tim is very helpful and his work is 1st class.
Elizabeth, Kent
Posted on 30/07/2019
, work completed 30/07/2019
Recommended
Brilliant job.
The two young men who came to fit the Stairlift were brilliant, good workers and helpful with instructions on care and use.
Patricia, Kent
Posted on 25/01/2019
, work completed 25/01/2019
Recommended
Great service fast and efficient
Great company from initial contact to completion which only took 2 days, which was exactly what I required. Engineer Tim was very efficient. Would highly recommend this company
Customer in Surrey
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
Great service
Great service from engineers. Had to wait over 6 hours.
Which? Trusted Traders Consumer
Posted on 04/09/2018
, work completed 04/09/2018
Recommended