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Endorsed by Which? Trusted Traders

Priority Stairlifts

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5.0

71 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
71 reviews
Customer Service
5.0
Quality
4.9
Value
5.0
Sort by
Star performers
Customer Service
Quality
Value
Installation of Stairlift. Contact immediate, visited same day, friendly advice with no pressure or hassle. Telephone quotation same day with written confirmation by following day. Choice of installation dates within 24 hours of accepting quotation. Installation engineer arrived on time and completed job within 3 hours with minimal fuss, no mess and full explanation. If you have to make the major decision to have stairlift installed you won’t find a better provider.Final invoice was £500+ below quotation - an extra bonus.
PJE in Derbyshire Posted on 22/05/2021 , work completed 20/05/2021
Highly Recommend and professional
Customer Service
Quality
Value
Pleased to support a family business. Felt really comfortable being on my own in the house with the 2 workmen, they were both lovely. No mess was left whatsoever. Cables were hidden, I would have no idea where they were until they told me. The stairlft we chose was reconditioned but you couldn't tell. Job was done really quickly too.
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 06/05/2021
Good Service
Customer Service
Quality
Value
Very satisfactory and pain free experience getting the staiflift fitted. I would recommend their services to anyone who wants to have a stairlift installed.
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 06/05/2021
Very professional from start to finish
Customer Service
Quality
Value
An excellent personal and professional experience from the initial survey the installation and the follow up visit on completion. Highly recommended.
Mr. M in Nottinghamshire Posted on 21/04/2021 , work completed 21/04/2021
Excellent Service.
Customer Service
Quality
Value
It was so refreshing to receive such excellent Service from Priority. Sarah Mower is a credit to her company. The time and effort she gave us was superb. The Stairlift was fitted within 3 days of obtaining the quote, and will make a difference to our lives. THANK YOU PRIORITY LIFT SERVICES!!!
David in Derbyshire Posted on 29/03/2021 , work completed 29/03/2021
Exceptional Service!
Customer Service
Quality
Value
I was recommended this company by a neighbour but was a little wary as I had previously been given the “hard sell” by the market leading company for stairlifts. I had to leave a message for the initial contact but my call was returned within the hour and an appointment was booked. Sarah arrived on time and was wearing a face mask and kept a safe distance throughout, she was very personable and knowledgeable and put us at ease. She measured up and gave us the product information and a very reasonable quote within 15 minutes, half the price of the other company. The stairlift was installed very efficiently and the engineer was polite and patient when explaining and demonstrating how it worked. The quote was given on Tuesday and the stairlift was fitted on Thursday of the same week! Absolutely fantastic service and excellent communication from Sarah and the team. I have no hesitation in recommending Priority Stairlifts, this company tick all the boxes with 10/10.
Jeanette in Derby Posted on 12/03/2021 , work completed 11/03/2021
Highly recommended
Customer Service
Quality
Value
We had a stairlift fitted by priority stairlifts, Sarah was lovely and answered all questions that I had which made me feel at ease. Sarah and the team were very friendly and professional. They did an excellent job at a great price. Would highly recommend.
Customer in Nottinghamshire Posted on 07/03/2021 , work completed 15/02/2021
Installation of stairlift
Customer Service
Quality
Value
We contacted the Company to install a stairlift. They were exceptional in every regard. Prompt, polite and professional - from handing our initial enquiry up to installation. Just superb! We would have absolutely no hesitation in recommending them.
Customer in Derbyshire Posted on 11/01/2021 , work completed 08/01/2021
Very Professional Service
Customer Service
Quality
Value
We needed a stairlift for my father due to the stairs at my parents home becoming a problem for him. I contacted Priority Stairlifts on the Monday leading up to Christmas and Sarah was extremely helpful and visited my parents home the same afternoon to complete the survey. Sarah was very professional and able to answer all the questions we had, and it was nice to meet someone who was there to help and not just interested in another sale. The stairlift was installed on Christmas Eve and the engineer was very efficient and the installation was done with minimal disruption. We would definitely recommend Sarah and the team at Priority Stairlifts.
Customer in Derbyshire Posted on 10/01/2021 , work completed 24/12/2020
Did exactly what they said they would
Customer Service
Quality
Value
Phone call answered by Sarah, appointment made. Came to survey at time stated. No nonsense quotation given after verbal description of services, installation and aftercare given. No negation needed as fair price given, without adjustment or pressure selling tactics. All details confirmed by e-mail. Installation completed as agreed. Neat, tidy, COVID conscious, courteous and conscientious operative. Installation completed, brief instructions on how to use given by operative, when installation completed. Further detailed instruction given patiently and thoroughly later in the day by Sarah. Great service given with excellent finished product. Well done and thank you!
Customer in Derbyshire Posted on 13/12/2020 , work completed 03/12/2020