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Trusted Traders

Priority Stairlifts

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5.0

64 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
64 reviews
Customer Service
5.0
Quality
4.9
Value
5.0
Sort by
Installation of stairlift
Customer Service
Quality
Value
We contacted the Company to install a stairlift. They were exceptional in every regard. Prompt, polite and professional - from handing our initial enquiry up to installation. Just superb! We would have absolutely no hesitation in recommending them.
Customer in Derbyshire Posted on 11/01/2021 , work completed 08/01/2021
Very Professional Service
Customer Service
Quality
Value
We needed a stairlift for my father due to the stairs at my parents home becoming a problem for him. I contacted Priority Stairlifts on the Monday leading up to Christmas and Sarah was extremely helpful and visited my parents home the same afternoon to complete the survey. Sarah was very professional and able to answer all the questions we had, and it was nice to meet someone who was there to help and not just interested in another sale. The stairlift was installed on Christmas Eve and the engineer was very efficient and the installation was done with minimal disruption. We would definitely recommend Sarah and the team at Priority Stairlifts.
Customer in Derbyshire Posted on 10/01/2021 , work completed 24/12/2020
Did exactly what they said they would
Customer Service
Quality
Value
Phone call answered by Sarah, appointment made. Came to survey at time stated. No nonsense quotation given after verbal description of services, installation and aftercare given. No negation needed as fair price given, without adjustment or pressure selling tactics. All details confirmed by e-mail. Installation completed as agreed. Neat, tidy, COVID conscious, courteous and conscientious operative. Installation completed, brief instructions on how to use given by operative, when installation completed. Further detailed instruction given patiently and thoroughly later in the day by Sarah. Great service given with excellent finished product. Well done and thank you!
Customer in Derbyshire Posted on 13/12/2020 , work completed 03/12/2020
Very happy customers
Customer Service
Quality
Value
Sarah was a very happy and professional she explained all we wanted to know. The job from ordering to completion was very quick. The engineer was polite and knew what he was doing. We are very happy and highly recommend Priority Stairlifts. Thank you.
Customer in Derbyshire Posted on 08/10/2020 , work completed 07/10/2020
Quality company
Customer Service
Quality
Value
From meeting Sarah for the survey to the installation by Jon the engineer the whole process was a pleasure. Why are more companies not like this? the stairlift was fitted to how we agreed. Installation was quick and efficient. Jon gave instructions on how the s/lift worked and was happy to answer any queries. Happy with the whole process. Would recommend 100%
P + R Posted on 27/09/2020 , work completed 12/09/2020
Reliable and efficient
Customer Service
Quality
Value
Priority Installed our new stairlift in less than two hours - so efficient and courteous. Gave excellent demonstration on how to use the lift (written info also came in the hand book) and answered all of our questions. Would definitely recommend this firm. The Customer Care Manager came round the following day to check on the work and to see if we were happy with our lift - we certainly are!
Customer in Nottinghamshire Posted on 23/09/2020 , work completed 12/09/2020
Very prompt and professional
Customer Service
Quality
Value
Fitted new stairlifts. Agreed good price. Very quick service. Very nice people.
Terence, Nottinghamshire Posted on 23/07/2020 , work completed 08/07/2020
Excellent service
Customer Service
Quality
Value
I contacted the company on the Monday and explained that speed was essential. The stair lift was fitted on the Thursday. Excellent communication and caring service.
Janine, Derbyshire Posted on 23/07/2020 , work completed 16/07/2020
Just amazing
Customer Service
Quality
Value
From my very first contact with Sarah, I have felt happy. Sarah gave me a clear time line. On the day of installation she contacted me to give time of arrival fitter amazing. Sarah then came the same day with flowers and to check I was happy. I can not recommend this firm more highly
Carole, Nottinghamshire Posted on 14/07/2020 , work completed 29/06/2020
My review
Customer Service
Quality
Value
From the minute we contacted the firm we were treated with courtesy & efficiency. They came on time, worked quickly & cleanly & explained everything very clearly.
Joyce, Derbyshire Posted on 19/06/2020 , work completed 29/05/2020