Endorsed by Which?

Priority Stairlifts

5.0

127 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Based in Ilkeston, Priority Stairlifts is a small, family-run business proudly serving Derbyshire, Nottinghamshire, Mansfield, Chesterfield, and the wider East Midlands.

With over 18 years’ experience, we specialise in installing, repairing, and maintaining straight, curved, reconditioned, and rental stairlifts.

You’ll deal directly with Sarah, Jon, or Josh - not a call centre - and always get honest advice, friendly service, and a no-pressure approach. We offer 24/7, 365-day call-out support so you’re never left without help.

Working with local councils and healthcare teams, we help people return home safely and stay independent. Whether you need a new, rental, or reconditioned stairlift, we’ll find the right solution for your needs and budget.

From first contact to aftercare, we’re with you every step of the way. Call Sarah or Jon today for a free, no-obligation quote.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
127 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
Very prompt and professional
Customer Service
Quality
Value
Fitted new stairlifts. Agreed good price. Very quick service. Very nice people.
Terence, Nottinghamshire Posted on 23/07/2020 , work completed 08/07/2020
Excellent service
Customer Service
Quality
Value
I contacted the company on the Monday and explained that speed was essential. The stair lift was fitted on the Thursday. Excellent communication and caring service.
Janine, Derbyshire Posted on 23/07/2020 , work completed 16/07/2020
Just amazing
Customer Service
Quality
Value
From my very first contact with Sarah, I have felt happy. Sarah gave me a clear time line. On the day of installation she contacted me to give time of arrival fitter amazing. Sarah then came the same day with flowers and to check I was happy. I can not recommend this firm more highly
Carole, Nottinghamshire Posted on 14/07/2020 , work completed 29/06/2020
My review
Customer Service
Quality
Value
From the minute we contacted the firm we were treated with courtesy & efficiency. They came on time, worked quickly & cleanly & explained everything very clearly.
Joyce, Derbyshire Posted on 19/06/2020 , work completed 29/05/2020
Professional
Customer Service
Quality
Value
Very reliable & professional. Arrived on time, very polite & helpful.
Debra, Derbyshire Posted on 09/06/2020 , work completed 03/06/2020
Could not fault them on anything.
Customer Service
Quality
Value
Fitting a stair lift, everything done to my satisfaction, could not fault them on anything. Sarah even brought a box of chocs for us as my wife in hospital. Would recommend this company to anyone dealing with them.
Trevor, Derbyshire Posted on 03/03/2020 , work completed 03/03/2020
Excellent
Customer Service
Quality
Value
Fitting of a stairlift, done on budget. Sales service excellent, cannot fault the service on sales or fitting.
Stella, Derbyshire Posted on 05/02/2020 , work completed 05/02/2020
Honest and Reliable
Customer Service
Quality
Value
We were recommended this company and was very pleased with the service we had been let down by another company and was recommended to this family firm, the work was to remove and replace stair lift for a new carpet to be fitted which was done professionally and helpfully.
Roland, Nottinghamshire Posted on 31/01/2020 , work completed 31/01/2020
Excellent and didn't mess about.
Customer Service
Quality
Value
Stairlift fitted to the agreed schedule and budget. Very polite and helpful.
Glenise, Derbyshire Posted on 13/12/2019 , work completed 13/12/2019
Friendly, efficient, outstanding.
Customer Service
Quality
Value
Contacted Priority Lift Services on Monday, survey was completed on Tuesday and stairlift was provided and fitted on Wednesday. Sarah and Jon provided excellent service and were very helpful, prompt and efficient. Overall, an outstanding service.
June, Nottinghamshire Posted on 06/11/2019 , work completed 06/11/2019