Endorsed by Which?

Priority Plumbers Ltd

4.9

153 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Priority Plumbers Ltd is an independent plumbing and heating company based in St Albans covering London and the Home Counties.
We are Gassafe registered and have all relevant qualifications.
We provide a wide range of plumbing and heating services from very small jobs to large projects.
We are very proud of the excellent level of customer service provided with a very high level of repeat customers.
Please call us for queries big or small.

- Unvented cylinder installation and maintenance
- Emergency plumbing services
- Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repairs
- Radiators and central heating
- Gas safety testing and inspection
- Heating contractors
- Central heating systems (installation and servicing)

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
153 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Thoroughly professional, experienced, and took the trouble to explain
Customer Service
Quality
Value
I called Darren on a late Friday afternoon on first noticing a leak from my loft water tanks. He arrived first thing on Monday ready, not only to diagnose, but also to fix it. He gave me a price in advance of starting and stuck to it, despite access being difficult and my delaying him by asking him for advice/ quotes for other, less urgent plumbing work. He absolutely knows his stuff, and takes the time to explain without condescension. I shall definitely call on him again.
Customer in Hertfordshire Posted on 09/01/2024 , work completed 08/01/2024
Complete Professional
Customer Service
Quality
Value
The glowing reviews that Darren has received are thoroughly well deserved I chose him because of his Which? listing and also as he's Herts Trading Standards approved. He arrived within the time given, worked efficiently and is a complete professional. He fixed the leak in the loft that I'd originally contacted him about, also a problem with the downstairs toilet and gave me some very honest advice about another plumbing problem. He explained everything throughout, was very affable and charged a fair price. I would definitely use him again and would not hesitate in recommending him.
Susan in Hertfordshire Posted on 02/08/2023 , work completed 29/06/2023
The trader replied (on 02/08/2023)
Thank You very much for taking the time to leave feedback .
Gets the job done!
Customer Service
Quality
Value
I called Darren for assistance with replacing a thermostatic mixing valve for our bath hot water. He arrived within agreed time frames, and although I didn't get a firm job price up front due to some complexities of the work needed, his ballpark estimate was spot on. I was able to purchase the replacement part myself. The finished job looks really professionally completed as you would expect. I would not hesitate to recommend Darren for your plumbing needs, I certainly will be keeping his contact details to hand for any future work I may need.
Shane in Hertfordshire Posted on 14/03/2023 , work completed 14/03/2023
Shower pump investigation and replacement
Customer Service
Quality
Value
I contacted Darren of Priority Plumbing back in May regarding an erratic shower pump. He responded immediately and arranged a time to visit. He arrived on time and he was very personable and knowledgeable and made every effort to fix the problem. Unfortunately, the solution was to change the pump but Darren went to great lengths to try and limit the financial damage but in the end we agreed and he changed the pump and we now have a super efficient shower and a much quieter pump. Darren worked very efficiently, cleanly and he was very reliable.
Customer in Hertfordshire Posted on 24/06/2022 , work completed 16/05/2022
Excellent quick work once again
Customer Service
Quality
Value
Darren came to conduct emergency out of hours work on a leaking system. He gave a comprehensive quote immediately and was here within an hour, work completed in a professional and responsible manner. He is most pleasant to work with and gives a good explanation and overview of the work he does. When needed, we shall certainly use his services again. Thoroughly reliable and dependable throughout.
Customer in Hertfordshire Posted on 07/06/2022 , work completed 06/06/2022
Great job
Customer Service
Quality
Value
Darren did a great job of servicing our gas boiler and installing a new kitchen tap. Very pleased with efficient, tidy workmanship, I would definitely use his services again.
Customer in Hertfordshire Posted on 03/03/2022 , work completed 31/01/2022
Darren at Priority plumbers is highly recommended for the removal of old boiler and fitting of new Worcester Bosch boiler and necessary pipe work.
Customer Service
Quality
Value
We recently converted a bedroom into a bathroom on the first floor and wanted to replace an old boiler situated in the kitchen with a new Worcester Bosch combi boiler and situate it in the new bathroom. Darren made a site visit and quoted for the job including all necessary instillation, pipe work and drainage changes. Once on site he is very focused despite the building work going on alongside. He worked efficiently and thoroughly. Once the initial install was complete the bill I received was as we had agreed with no other costs. Once the building works and electric work was finished he returned to check the boiler, make sure the heating system was working smoothly and issue certificates. At the end of the job he made sure everything was left neat and tidy. Darren at Priority Plumbers has been looking after the plumbing in our late Victorian house for years. He communicates well, is always courteous and professional. He knows what he is doing and does a very good job. I highly recommend him
Customer in Greater London Posted on 22/02/2022 , work completed 17/02/2022
The trader replied (on 24/02/2022)
Thank you very much for taking the time to share your experience . I’m delighted to hear that you are pleased with the service you received.
Leak sorted quickly thanks to Priority Plumbers
Customer Service
Quality
Value
Darren managed to problem solve a leak coming through my kitchen ceiling very quickly, and repaired it with very little disruption to me. I had been let down by an emergency plumber who came to see the leak and left without doing anything (saying they needed to send in a quote), and a plumber from my insurance, who said I wasn't covered (even though they knew they were coming for a leak), so I was feeling very despondent with plumbers. Darren came in, looked at where the leak was coming in, went upstairs and got to work straight away. He was open and honest on the phone beforehand, about the potential damage to the bathroom or kitchen ceiling - depending on where the leak was, so I was prepared for everything. I'm very thankful that it was easy to locate and repair. Don't call anyone else for a leak or other plumbing issues - call Priority Plumbers.
Jo in Hertfordshire Posted on 10/12/2021 , work completed 09/12/2021
The trader replied (on 18/02/2022)
Thank you very much leaving a review. It’s much appreciated that you took the time to give feedback on your experience.
Excellent
Customer Service
Quality
Value
Darren is responsive, reliable, straightforward, knowledgeable, thorough and professional. I’ve had him in to sort a few boiler and heating related bits and also he recently helped us by sorting out the whole set up of a boiler installed by someone else that was just creating problem after problem No one’s favourite job - fixing someone else’s work - but he gave his quote, stuck to it and did the work and we’ve not had a problem since! Exactly what I needed.
Customer in Hertfordshire Posted on 03/10/2021 , work completed 06/09/2021
The trader replied (on 18/02/2022)
Thank you very much leaving a review. It is much appreciated that you took the time to share your experience.
Priority Plumbers Ltd
Customer Service
Quality
Value
Very professional nothing more to say other than would be happy to recommend Darren to service or replace your gas boiler
Customer in Hertfordshire Posted on 20/02/2021 , work completed 20/02/2021