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Endorsed by Which? Trusted Traders

Priority Plumbers Ltd

Profile thumb prioirty plumbers logo
4.9

148 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Priority Plumbers Ltd is an independent plumbing and heating company based in St Albans covering London and the Home Counties.
We are Gassafe registered and have all relevant qualifications.
We provide a wide range of plumbing and heating services from very small jobs to large projects.
We are very proud of the excellent level of customer service provided with a very high level of repeat customers.
Please call us for queries big or small.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
148 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Great job
Customer Service
Quality
Value
Darren did a great job of servicing our gas boiler and installing a new kitchen tap. Very pleased with efficient, tidy workmanship, I would definitely use his services again.
Customer in Hertfordshire Posted on 03/03/2022 , work completed 31/01/2022
Darren at Priority plumbers is highly recommended for the removal of old boiler and fitting of new Worcester Bosch boiler and necessary pipe work.
Customer Service
Quality
Value
We recently converted a bedroom into a bathroom on the first floor and wanted to replace an old boiler situated in the kitchen with a new Worcester Bosch combi boiler and situate it in the new bathroom. Darren made a site visit and quoted for the job including all necessary instillation, pipe work and drainage changes. Once on site he is very focused despite the building work going on alongside. He worked efficiently and thoroughly. Once the initial install was complete the bill I received was as we had agreed with no other costs. Once the building works and electric work was finished he returned to check the boiler, make sure the heating system was working smoothly and issue certificates. At the end of the job he made sure everything was left neat and tidy. Darren at Priority Plumbers has been looking after the plumbing in our late Victorian house for years. He communicates well, is always courteous and professional. He knows what he is doing and does a very good job. I highly recommend him
Customer in Greater London Posted on 22/02/2022 , work completed 17/02/2022
The trader replied (on 24/02/2022)
Thank you very much for taking the time to share your experience . I’m delighted to hear that you are pleased with the service you received.
Leak sorted quickly thanks to Priority Plumbers
Customer Service
Quality
Value
Darren managed to problem solve a leak coming through my kitchen ceiling very quickly, and repaired it with very little disruption to me. I had been let down by an emergency plumber who came to see the leak and left without doing anything (saying they needed to send in a quote), and a plumber from my insurance, who said I wasn't covered (even though they knew they were coming for a leak), so I was feeling very despondent with plumbers. Darren came in, looked at where the leak was coming in, went upstairs and got to work straight away. He was open and honest on the phone beforehand, about the potential damage to the bathroom or kitchen ceiling - depending on where the leak was, so I was prepared for everything. I'm very thankful that it was easy to locate and repair. Don't call anyone else for a leak or other plumbing issues - call Priority Plumbers.
Jo in Hertfordshire Posted on 10/12/2021 , work completed 09/12/2021
The trader replied (on 18/02/2022)
Thank you very much leaving a review. It’s much appreciated that you took the time to give feedback on your experience.
Excellent
Customer Service
Quality
Value
Darren is responsive, reliable, straightforward, knowledgeable, thorough and professional. I’ve had him in to sort a few boiler and heating related bits and also he recently helped us by sorting out the whole set up of a boiler installed by someone else that was just creating problem after problem No one’s favourite job - fixing someone else’s work - but he gave his quote, stuck to it and did the work and we’ve not had a problem since! Exactly what I needed.
Customer in Hertfordshire Posted on 03/10/2021 , work completed 06/09/2021
The trader replied (on 18/02/2022)
Thank you very much leaving a review. It is much appreciated that you took the time to share your experience.
Priority Plumbers Ltd
Customer Service
Quality
Value
Very professional nothing more to say other than would be happy to recommend Darren to service or replace your gas boiler
Customer in Hertfordshire Posted on 20/02/2021 , work completed 20/02/2021
Prompt response and very good service
Customer Service
Quality
Value
Our British Gas Homecare agreement cost £400pa but we were told 3 times to call back at the end of Feb as we were not an emergency having sent for 2 convector heaters online and able to use the immersion heater for hot water. The central heating gave out a few days later so we called Darren who came out the next day, changed the pump and got the central heating/hot water working again but said he thought it was temporary measure and we needed a power-flush. He came back a few days later at, 8.30am flushed the system, the boiler and balanced the radiators leaving at 8.00pm with the system and hot water piping hot. We could not switch off/turn it down at night so he came back the next day and opened the valves that had got stuck. The estimates provided were what we paid.
Customer in Hertfordshire Posted on 22/01/2021 , work completed 20/01/2021
Powerflush Heating System
Customer Service
Quality
Value
I called Darren of Priority Plumbers who came out promptly to assess why the downstairs radiators were not heating sufficiently. He clearly explained how a Powerflush could help to resolve this and provided a detailed quotation. He arrived at the agreed date and time and carried out a very professional job - following the Powerflush the radiators have never been so hot! In addition water was coming out of an overflow pipe and again Darren was able to sort this out in a timely manner. Darren is impeccable in wearing a mask and maintaining social distance. He takes pride in his work and I thoroughly recommend him.
Customer in Hertfordshire Posted on 20/01/2021 , work completed 18/01/2021
Fast, Professional and Reliable
Customer Service
Quality
Value
Managed to fit me in quickly and did a very professional job to fix a leak in my underfloor heating system. Practical approach. Explained what was going on. Very Covid compliant with mask and gloves and distancing. Good communications and was able to juggle the timings when I had to move the first slot we agreed. I will use Darren again for other work.
Customer in Hertfordshire Posted on 19/10/2020 , work completed 04/09/2020
Fixing central heating
Customer Service
Quality
Value
Darren was responsive when contacted and arrived promptly to assess why the radiators were not heating. He gave us a range of options to sort out the problem and carried out a power flush that has worked. Darren was prompt, worked very effectively, and tidily and was very mindful of how he worked and cleared everything afterwards. It was a relief to find such an honest trader.
Customer in Hertfordshire Posted on 16/09/2020 , work completed 09/09/2020
Fast Reliable Service!
Customer Service
Quality
Value
Darren of Priority Plumbers came out and increased the pressure on my boiler. Don't Laugh! I had the Worcester Bosch Greenstar boiler installed by Priority Plumbers in 2016 and although it is regularly serviced, I have never had to top up the pressure. Darren was very professional and addressed the problem efficiently, including showing me how to increase the pressure, should this problem occur again. As always, Darren was courteous, very knowledgeable - offering advice on cause of low pressure and respectable of his surroundings. I have no hesitation in recommending Priority Plumbers. I feel we all need to have the name of a good reliable and trustworthy plumber!
Customer in Hertfordshire Posted on 24/05/2020 , work completed 24/05/2020