Priority Plumbers Ltd

We recently converted a bedroom into a bathroom on the first floor and wanted to replace an old boiler situated in the kitchen with a new Worcester Bosch combi boiler and situate it in the new bathroom. Darren made a site visit and quoted for the job including all necessary instillation, pipe work and drainage changes. Once on site he is very focused despite the building work going on alongside. He worked efficiently and thoroughly. Once the initial install was complete the bill I received was as we had agreed with no other costs. Once the building works and electric work was finished he returned to check the boiler, make sure the heating system was working smoothly and issue certificates. At the end of the job he made sure everything was left neat and tidy. Darren at Priority Plumbers has been looking after the plumbing in our late Victorian house for years. He communicates well, is always courteous and professional. He knows what he is doing and does a very good job. I highly recommend him

Darren managed to problem solve a leak coming through my kitchen ceiling very quickly, and repaired it with very little disruption to me. I had been let down by an emergency plumber who came to see the leak and left without doing anything (saying they needed to send in a quote), and a plumber from my insurance, who said I wasn't covered (even though they knew they were coming for a leak), so I was feeling very despondent with plumbers. Darren came in, looked at where the leak was coming in, went upstairs and got to work straight away. He was open and honest on the phone beforehand, about the potential damage to the bathroom or kitchen ceiling - depending on where the leak was, so I was prepared for everything. I'm very thankful that it was easy to locate and repair. Don't call anyone else for a leak or other plumbing issues - call Priority Plumbers.

Darren is responsive, reliable, straightforward, knowledgeable, thorough and professional. I’ve had him in to sort a few boiler and heating related bits and also he recently helped us by sorting out the whole set up of a boiler installed by someone else that was just creating problem after problem No one’s favourite job - fixing someone else’s work - but he gave his quote, stuck to it and did the work and we’ve not had a problem since! Exactly what I needed.

Very professional nothing more to say other than would be happy to recommend Darren to service or replace your gas boiler

Our British Gas Homecare agreement cost £400pa but we were told 3 times to call back at the end of Feb as we were not an emergency having sent for 2 convector heaters online and able to use the immersion heater for hot water. The central heating gave out a few days later so we called Darren who came out the next day, changed the pump and got the central heating/hot water working again but said he thought it was temporary measure and we needed a power-flush. He came back a few days later at, 8.30am flushed the system, the boiler and balanced the radiators leaving at 8.00pm with the system and hot water piping hot. We could not switch off/turn it down at night so he came back the next day and opened the valves that had got stuck. The estimates provided were what we paid.

I called Darren of Priority Plumbers who came out promptly to assess why the downstairs radiators were not heating sufficiently. He clearly explained how a Powerflush could help to resolve this and provided a detailed quotation. He arrived at the agreed date and time and carried out a very professional job - following the Powerflush the radiators have never been so hot! In addition water was coming out of an overflow pipe and again Darren was able to sort this out in a timely manner. Darren is impeccable in wearing a mask and maintaining social distance. He takes pride in his work and I thoroughly recommend him.

Managed to fit me in quickly and did a very professional job to fix a leak in my underfloor heating system. Practical approach. Explained what was going on. Very Covid compliant with mask and gloves and distancing. Good communications and was able to juggle the timings when I had to move the first slot we agreed. I will use Darren again for other work.

Darren was responsive when contacted and arrived promptly to assess why the radiators were not heating. He gave us a range of options to sort out the problem and carried out a power flush that has worked. Darren was prompt, worked very effectively, and tidily and was very mindful of how he worked and cleared everything afterwards. It was a relief to find such an honest trader.

Darren of Priority Plumbers came out and increased the pressure on my boiler. Don't Laugh! I had the Worcester Bosch Greenstar boiler installed by Priority Plumbers in 2016 and although it is regularly serviced, I have never had to top up the pressure. Darren was very professional and addressed the problem efficiently, including showing me how to increase the pressure, should this problem occur again. As always, Darren was courteous, very knowledgeable - offering advice on cause of low pressure and respectable of his surroundings. I have no hesitation in recommending Priority Plumbers. I feel we all need to have the name of a good reliable and trustworthy plumber!

We were impressed by Darren's prompt response from answering the phone,to arriving within half an hour quoting a price upfront.He managed to diagnose and repair a leaking cold water pipe which was causing damage to a ceiling,which if left for much longer could have wrecked havoc.The repair was in an awkward position but Darren persisted until the new pipe was satisfactorily in place,communicating with us his plan of action and was frank and fair about the likely cost.