Endorsed by Which?

Priory Plumbing & Heating

5.0

35 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–12:00
  • Sunday - Closed

About

PROFESSIONAL LOCAL PLUMBING AND HEATING COMPANY
SITUATED IN MACCLESFIELD CHESHIRE DELIVERING THE UPMOST HIGHEST WORKMANSHIP AND QUALITY.
WE OFFER A FRIENDLY AND EFFICIENT SERVICE ALWAYS WITH THE CLIENTS NEEDS AND OBJECTIVES IN MIND.
WE AIM TO SET OUT 100% SATISFACTION WITH IT BEING A FULL CENTRAL HEATING SYSTEM OR A SIMPLE REPAIR JOB.
WE INSTALL THE LATEST UP TO DATE SYSTEMS AND BOILERS HIGH EFFICIENT MONEY SAVING CONDENSING APPLIANCES SUCH AS WORCESTER BOSCH , VAILLANT .
WE HAVE MANY EXPERIENCE AND ARE HIGHLY TRAINED AND QUALIFIED IN ALL AREAS .GASSAFE REGISTERED
NUMBER 221221
WITH OVER 25 YEARS IN THE HEATING INDUSTRY WE ARE PROUD TO BE ABLE TO OFFER YOU EXPERT ADVISE WHENEVER YOU NEED.
OUR REPUTATION IS WHAT WE HAVE BUILT OUR BUSINESS UPON AND OUR INTENTION TO DETAIL IS WHAT KEEPS OUR CUSTOMERS COMING BACK.
WE OFFER NO OBLIGATION QUOTES ON REQUEST
LOOK FORWARD TO HEARING FROM YOU

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • More Services

    • landlord gas safety certificate

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
35 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Trustworthy Plumber in East Cheshire
Customer Service
Quality
Value
Stephen from Priory Plumbing been maintaining the central heating systems for my house and my parents’ house over 15+ years on various jobs big or small, installation of 3 boilers, annual services and leaks. Stephen always came to the rescue quickly when there were leaks in the two houses. Stephen is very knowledgeable, professional, and helpful. The places were left very tidy each time. He just replaced the second boiler for my house (He did the first replacement 12 years ago), another job well done. I trust him totally on all things on plumbing and I enjoy the odd chats during his many jobs over the years!
Customer in Cheshire East Posted on 01/04/2024 , work completed 21/03/2024
New Boiler
Customer Service
Quality
Value
Stephen from Priory Plumbing and Heating came to install our new boiler and right from the start I could tell we were going to get a quality installation. He arived on time and was polite and well presented. The work was carried out to the highest standard and competetively priced too. He left the house clean and tidy and we are highly satisfied with the new boiler and Stephen's work. I would have no hesitation in recommending Priory Heating and Plumbing. So much so I have already got them lined up for another plumbing job. Top work!
Customer in Cheshire East Posted on 31/10/2023 , work completed 28/09/2023
The trader replied (on 01/11/2023)
Thankyou very much for your time to submit this review much appreciated
2 radiators from 1969 replaced with up to date versions
Customer Service
Quality
Value
Priory Plumbing was recommended to us as an efficient, reliable and professional contractor. We found Stephen to be all the above. He visited us, measured up and gave us a price and a start date. He had warned us it might take longer than he hoped and the job did run to 1.5 days. He was a pleasure to have in our home and we would employ him again. There was in issue with damage to a radiator cover. We paid him in full on presentation of the invoice, and he kept us updated on the replacement part and returned when requested to finish the job. An excellent service. He was at all times, approachable, positive, knowledgeable and keen to help.
Customer in Cheshire East Posted on 20/10/2023 , work completed 16/10/2023
Great job done with care and a smile!
Customer Service
Quality
Value
New boiler installation and three new radiators fitted - Stephen came to quote for the job and a date was agreed. He kept me updated, came when promised and I have absolutely no complaints about the job or service provided - he was always helpful and professional. As a bonus, work was carried out with a smile! Highly recommended.
Customer in Cheshire East Posted on 18/10/2023 , work completed 13/10/2023
The trader replied (on 19/10/2023)
Thankyou for your kind words I’m grateful you made the time to write this
Boiler Installation
Customer Service
Quality
Value
I had ongoing issues with my mum’s boiler for over 6 months. She’d had engineers from her insurance company to attend but they’d not fixed the issue nor looked like doing so. We only wished we’d contacted Stephen first. He gave us options and we decided to have a new boiler installed. He booked it in, communicated with us throughout and started the job when he said he would. I have no hesitation in recommending Priory Plumbing & Heating - it’s refreshing to deal with someone who gives excellent service and does what they say they will.
Customer in Cheshire East Posted on 17/10/2023 , work completed 23/08/2023
The trader replied (on 17/10/2023)
Thank you for the review it means a lot to us hardworking people out there who try to make a difference and enjoy helping others
Really impressed
Customer Service
Quality
Value
Stephen and his team were great - came out quickly when asked for a quote, did the job in a good time frame, worked quickly, cleanly and quietly (I was working in the house atm and barely heard a sound). I would definitely recommend.
Customer in Cheshire East Posted on 21/07/2023 , work completed 19/07/2023
Hard working, good humoured and finished on time
Customer Service
Quality
Value
Stephen and Adam were a good team, arriving on time and working hard in spite of the heatwave. I appreciated the care they took to protect my furnishings as this is a house where shoes are not worn indoors. The work was completed within the timescale Stephen predicted in spite of those unforeseen things that occur once the work is underway and the boiler is over thirty years old. I asked Stephen what did he do when such things happen? His reply was “work harder”. Says it all really. I felt Stephen was confident in his ability and knowledge to complete the work required and look forward to warm winters free of worry.
Customer in Cheshire East Posted on 22/06/2023 , work completed 15/06/2023
Various plumbing works
Customer Service
Quality
Value
I had used Priory Plumbing & Heating before. Their emails are helpful and friendly. I had a number of small jobs to do this time. They arranged a time and came at the right time. They are polite and friendly and willing. I was very satisfied with their work fitting new taps in the kitchen and bathroom, replacing a WC and discovering what the noises in the water system were. These were duly sorted out and all is quiet now. I asked various other plumbing/water queries that I had and they diagnosed and explained these carefully and patiently. I feel that their charges are competitive and fair. I am very pleased with their work and manner. I shall definitely use them again and recommend them around Macclesfield.
Customer in Cheshire East Posted on 01/06/2023 , work completed 25/05/2023
One hundred percent plus plus recommended. Perfection!
Customer Service
Quality
Value
From the quote to completion of work, Steph and Adam were invaluable. To a novice like me , Steph advised and the quality of their work was so professional and outstanding. Totally respectful, they laid down dust sheets, and it was a joy to hear Steph singing and how happy he was as he worked. Steph and Adam both worked extremely hard, were punctual and tidy , and the cost was extremely reasonable. Can’t recommend them enough…you will not be disappointed and I will not hesitate should I need any other plumbing work. Many thanks Steph and Adam.
Customer in Cheshire East Posted on 08/03/2023 , work completed 08/03/2023
Replacement of seven radiators, some over forty years old
Customer Service
Quality
Value
We were apprehensive about having this work done due to the possibility of spillages, leakages, small redecorating touch up jobs or patching up of carpets around the new pipework area but had no need to worry as Stephen and Adam did an excellent job for us. The work was carried out within the specified time frame and to budget. Priory Plumbing have also carried out a boiler service for us in the last few months.
Customer in Cheshire East Posted on 25/02/2023 , work completed 18/02/2023
Water coming through ceiling
Customer Service
Quality
Value
Responded very quickly to deal with a leak. Water dripping through ceiling of second storey. Very polite and efficient.
Customer in Cheshire East Posted on 23/02/2023 , work completed 23/02/2023
Extremely happy with the new radiators and boiler service
Customer Service
Quality
Value
From the initial quote to the completion of the job, Steve and Adam worked in a professional and extremely friendly way, taking great care to minimise disruption. I will certainly recommend them to my friends and enlist their services for any future plumbing issues.
Customer in Cheshire East Posted on 10/12/2022 , work completed 07/12/2022
Leak in utility room ceiling
Customer Service
Quality
Value
Stephen came over to address the leak examining the possible causes . As it was a new build home ( only 2 .5 years) access into the bathroom units would have required removing tiles as the builders had left no access points for leaky pipes . He managed to get to the pipes without cracking a tile which I really appreciatedbu removing a bath panel . Fault was the hot water cylinder valve and an Untightened pipe . So all sorted . He showed me photos of the problem . Very happy with the outcome . Was a tricky one ! Would recommend Stephen Leitch from Priory plumbing
Customer in Cheshire East Posted on 09/11/2022 , work completed 01/11/2022
Amazing service, fast and reliable
Customer Service
Quality
Value
Stephen came and identified the problem almost instantly. The part was then ordered and fitted a day later. Lovely person and I will use him again for anything else we need.
Customer in Cheshire East Posted on 07/11/2022 , work completed 28/10/2022
The trader replied (on 07/11/2022)
Thank you very much for your kind words much appreciated
Great work, great price, professional company
Customer Service
Quality
Value
Had a new boiler installed and from initial quote to installation communication and service was excellent. Work was carried out with minimal disruption to me and the house. Stephen and Adam were really professional and really helpful. They were respectful of my property laying sheets down through the areas they would be in and even taking shoes off when going around the house. Every where was cleaned up after the job and all rubbish removed. Everything was explained to me and even the warranty was filled in and sent off before they left. Excellent service, excellent price would definitely recommend
Barbara in Cheshire East Posted on 21/07/2022 , work completed 14/07/2022
The trader replied (on 05/11/2022)
Thank you for the review
Excellent Work and Incredible Service
Customer Service
Quality
Value
We recently had a new boiler installed and pipework moved and I couldn't be happier with the work and level of service, I would 100% recommend. We will certainly be getting them back for the remaining work needed on our house renovation.
Customer in Cheshire East Posted on 02/03/2022 , work completed 23/02/2022
The trader replied (on 05/11/2022)
Great comments, thanks
Brilliant service!
Customer Service
Quality
Value
Steph and his apprentice lad decommissioned a gas fire for us. the price was good, the work was done to a high standard (very clean!) and all done with a ditty or two from Jukebox Steph. Wouldn't hesitate to contact for any future work we have.
Customer in Cheshire East Posted on 26/01/2022 , work completed 21/01/2022
The trader replied (on 05/11/2022)
Thank you for the feedback
A new heating boiler fitted at above address
Customer Service
Quality
Value
A very good and professional job carried out in a very clean and tidy manner. All details of the work to be undertaken were discussed in detail and in a satisfactory manner
Customer in Cheshire East Posted on 12/01/2022 , work completed 04/12/2021
The trader replied (on 05/11/2022)
Thank you for leaving a review
New Boiler
Customer Service
Quality
Value
Steve and his lad came to fit a new boiler in December 2021. Contact with Steve was excellent; they were prompt, efficient, clean and tidy and most helpful. Absolutely no-nonsense, and thoroughly professional. All compliance paperwork was provided. Am so thrilled to have found them and will continue to use them in the future. Cannot recommend them highly enough.
Customer in Cheshire East Posted on 11/01/2022 , work completed 16/12/2021
The trader replied (on 05/11/2022)
Appreciate you leaving a review
Good work completed
Customer Service
Quality
Value
Ask Steve to come round to price and fix a couple of radiators and reposition some too. If like me you suffer anxiety from having tradesmen in due to been let down in the past Steve and his apprentice are good clean workers. Get the job done and out. Should I need any work done in the future I’ll be contacting Steve first.
Customer in Cheshire East Posted on 26/09/2021 , work completed 10/09/2021
The trader replied (on 05/11/2022)
Thank you for taking the time to leave a review, we are pleased you are happy with the work completed.
Annual Gas Boiler Service
Customer Service
Quality
Value
Using the Which? Trusted Traders website, I contacted Stephen Leitch of Priory Plumbing and Heating with a domestic gas boiler service request. A prompt reply was received with price confirmation and availability to complete job next day! Very impressed with skill and knowledge demonstrated and the comprehensive service given to my domestic gas boiler. Highly recommended.
David in Cheshire East Posted on 12/08/2021 , work completed 11/08/2021
The trader replied (on 05/11/2022)
Thank you for taking the time to leave a review
Great job
Customer Service
Quality
Value
Stephen and trainee Adam have completed the job of installing a new boiler and completely replacing all the pipework to the existing radiators. All work was carried out to high standard and they were meticulous in restoring all floorboards, carpets , fittings etc. Would not hesitate to recommend after a very professional job.
Customer in Greater Manchester Posted on 10/07/2021 , work completed 06/07/2021
The trader replied (on 05/11/2022)
Thank you for the kind review
New Radiators and Pipework
Customer Service
Quality
Value
I needed new radiators and pipework throughout my house and I was absolutely dreading having to get this massive job done. Needn’t have worried because what a brilliant job Priory Plumbing / Steph and Adam did. They were highly recommended to me by other family members who use Priory Plumbing all the time. Steph came round to measure up/price the job and he explained what the job would entail. He provided me with a written quote. Furniture, carpets and floorboards had to be moved/taken up and the pipework had to come down the walls, but this was all neatly boxed in by Steph. Every day they worked so hard to ensure that the job was completed within the timescale. I found Steph and Adam to be very friendly and happy in their work. They were clean workers using their own dust sheets and tidying up after themselves at night. Nothing was too much trouble for them and Steph even fixed my kettle. Steph also called round after he had finished the job to ensure I was happy with everything and that the radiator system was working as it should. What a lovely surprise I had when I walked in on the last day to see that Steph and Adam had put all the heavy furniture back for me, relayed the carpets and floorboards and actually hoovered throughout the house. I would definitely use Priory Plumbing again in the future and I have already recommended them to my family and friends.
Bev in Cheshire East Posted on 03/06/2021 , work completed 14/05/2021
The trader replied (on 05/11/2022)
Hi Bev thank you for the kind words you have written.
Boiler change to condenser type
Customer Service
Quality
Value
Excellent service to modernise our heating system. Boiler and pipework changed to accommodate new condenser boiler. Stephen and co. kept to budget and job was completed on agreed date. The company employ very experienced engineers which is reassuring. With a good guarantee and service backup pleased with job.
Keith in Cheshire East Posted on 30/05/2021 , work completed 21/05/2021
The trader replied (on 05/11/2022)
Thank you for taking the time to leave a review
Reliable and Excellent Customer Service
Customer Service
Quality
Value
Priory Plumbing came to our house to install some new pipework to existing radiators, service the boiler and investigate the faulty water supply to our bath tap. The fitting of the pipes required removal of carpets and floorboards and these were returned promptly back to their original status. Dust sheets were used throughout and afterwards carpets vacuumed to leave everywhere tidy. Stephen is very experienced and all the work required was communicated to us at every stage. The water supply to the bath tap turned out to be more problematical than we had expected but Stephen was able to solve the problem and complete the job. We trust Stephen and his apprentice to give great service and would definitely use them again in the future.
Customer in Cheshire East Posted on 01/05/2021 , work completed 16/04/2021
The trader replied (on 05/11/2022)
Thank you for sparing the time to make a review
Excellent service would happy recommend to friends and family
Customer Service
Quality
Value
I don't usually do recommendations but Stephen and Adam did such a good job. I'm happy to recommend them to anyone. They fitted four new radiators, moved a gas pipe on an oven-hob, fitted some chrome pipes and serviced our boiler (they even fixed a leak we didn't know we had). They are the tidiest workers I've ever seen putting worksheets down before doing any work. If you are looking for a great job at a fair price look no further.
Paul in Cheshire East Posted on 19/04/2021 , work completed 06/04/2021
The trader replied (on 05/11/2022)
Thanks for taking the time to leave a review
Fitted New Boiler
Customer Service
Quality
Value
The first impression of Steve when he came out was first class. Punctual, polite, knowledgeable. The job was completed on time, neat and tidy, very helpful. He even found time to do a few extra jobs we found for him. Highly recommended.
Customer in Cheshire East Posted on 20/02/2021 , work completed 15/02/2021
Urgent boiler replacement
Customer Service
Quality
Value
Previously serviced the boiler and a very honest assessment of what was needed after 2 years of inactivity! They got it up and running and when it finally packed in replaced it with a new one within 6 days of calling. They squeezed it in on a Saturday which during the recent cold spell was really appreciated. Warranty registered on my behalf, everything registered as an installation + gas safe certificate. Excellent job. Cheers
Customer in Greater Manchester Posted on 16/02/2021 , work completed 31/01/2021
Boiler Service
Customer Service
Quality
Value
I recently moved into a new house and as a priority wanted the boiler servicing. I contact Priory Plumbing and Heating and stood Steve what I needed. He attend on time and completed the work to the agreed price. He was very thorough and even solved the problem of certain radiators not heating up! Extremely helpful and knowledgable. I would recommend him to family and friends.
Customer in Cheshire East Posted on 19/01/2021 , work completed 19/01/2021
Endorsement references
Customer Service
Quality
Value
I have had a new boiler fitted by priory Plumbing. I have my boiler serviced every year by them. My mother has had a new boiler fitted and they service her boiler every year. Also if there is ever a problem with our heating or my mums heating they come out immediately to see to the problem
Which? Trusted Traders Consumer Posted on 14/01/2021 , work completed 04/03/2020
Endorsement references
Customer Service
Quality
Value
very helpful reliable competitive pricing used him for number of years ,now used by all my family including mum and sons
Which? Trusted Traders Consumer Posted on 14/01/2021 , work completed 15/12/2020
Endorsement references
Customer Service
Quality
Value
I have had Priory plumbing visit my house doing numerous jobs over many years. I wouldn?t use another service engineer he is knowledgeable through and offers advice in areas I may have concerns about . On one occasion I had had the Gas supplier at my dads house servicing annually I had concerns so over a leak brought priory in and with minutes they diagnosed the fault that the gas board had consistently overlooked for years. Putting my dad at risk. I would not have any hesitation on recommending Priory Plumbing.
Which? Trusted Traders Consumer Posted on 14/01/2021 , work completed 03/12/2020
Endorsement references
Customer Service
Quality
Value
I had a leaking radiator which was fixed and working the same day. I have used Priory Plumbing for many years and have always found their work extremely good and completed for a fair price. I am always happy to recommend Priory Plumbing to my friends and family who have also be satisfied with their work.
Which? Trusted Traders Consumer Posted on 14/01/2021 , work completed 05/12/2020
Endorsement references
Customer Service
Quality
Value
I?ve used Priory Plumbing for many years (10+) & have always found him to be trustworthy, cost effective & reliable.
Which? Trusted Traders Consumer Posted on 14/01/2021 , work completed 01/12/2020
Endorsement Reference
Customer Service
Quality
Value
Landlords gas safety check on numerous items on rental property. Priory plumbing have completed many jobs for us on our rental properties including safety checks, repairs, essential works and new installs. I have always found them to be very reasonable, and exceedingly flexible. not one of my tenants has ever been left short by their quick service. they are much valued to us as a contractor.
Which? Trusted Traders Consumer Posted on 14/01/2021 , work completed 25/11/2020