Pro-Door Ltd

On 17.09.2021, Pro-Door of Gloucester replaced our retractable garage door with an electrically operated one. We had previously evaluated a number of alternative suppliers and decided on Pro-Door because they had a local showroom and we were able to visit and evaluate alternative products. We were also able to evaluate the experience and competence of staff and the company's ability to complete the contract in a satisfactory manner at a sensible price. The whole process from initial site visit, through quotation to installation, went smoothly and efficiently - we are more than happy with the end product and its operation. A further point to note is that the company communicated well at all times in a timely and efficient manner. Well done Pro-Door!

Pro-Door provided and installed two new roller doors for my garage. The pre-sale service was friendly and helpful, and the removal of the old doors and installation of the new came ahead of expected schedule and was completed with impeccable and refreshing efficiency. Pro-Door, as a company, are easy to work with, communicate well, and are very tolerant. Their team of tradesmen, in my case Phil and Daniel, arrived early, got to work without delay, and finished ahead of schedule leaving my garage and drive very clean and tidy - I admire their work ethic. I am extremely pleased with the product which, being just 2-days old, has not needed aftercare so I cannot comment on that. Value for money? I shopped around before deciding and the cost was about average - where Pro-Door win hands down is in the quality of service they offer.

We are really happy with our new door. Very professional from start to finish. Clean tidy and polite fitters.

Pro-Door was recommended to us by a local builder. We contacted them and they sent us a catalogue via e-mail. When we had selected a door, one of their team came to us to take detailed measurements. Having paid a deposit, the door took five weeks to be made. They arranged a date that was convenient for us for the installation. The two man team turned up in the morning and the door was fitted in three hours. They were professional and friendly and the job was done to a very high standard. Overall, we were very impressed with the service that Pro-Door have provided and would have no hesitation in recommending them.

The Pro-Door Team installed a new sectional double garage door and mechanism a year ago. Recently I noticed a few specs of rust appearing on the external skin of the door, which was very much a surprise as it is a Hormann door. I contacted the Pro-Door Team and received excellent service in terms of a warranty repair. Good, timely communication, swift action, and the usual professional installation work of new door panels ensued, within a very reasonable timeframe from my initial contact. So not only are Pro-Door a very customer-focussed and professional team, they are now the Aftercare Kings!

Fantastic service from Pro Door, their installers were polite, friendly and installed our new door with care. I have and would recommend them to anyone.

We have been discussing a new garage door with Pro-Door for about a year. During that time they have been very helpful and responded quickly to questions. We are very pleased with the product they suggested and the fitters did a great job installing it. I would recommend Pro-Door.

We have just had a new garage door installed by Pro-Door Ltd and would not hesitate to recommend them for both service and product. The Customer service from day one has been excellent, the installation was carried out very professionally and tidily, a good experience!

My first time getting a garage door replaced so I was unsure what to expect. I shouldn't have been concerned - my experience with Pro-Door has been excellent from start to finish. The Sales team were knowledgeable and not 'pushy', and provided prompt and clear communication. The installers were professional, hard working and produced an excellent build. Very happy with the results - I can expect some interest from the neighbours! Well done Pro-Door! It pays to support local companies.

Urgently needed Rollexa Roller door serviced/repaired after it started making horrible noises, and bits of casing fell off. Contacted Rolex UK (the now Parent Company), who said they would send someone in 2 to 3 weeks! Found Pro-Door on-line, and wow, what an amazing experience. When I called, was put through to Nathan who took details, and said he would have someone call the following day. Sure enough, two fitters arrived next day, and found a service would not resolve the issue, it needed repair. They called the office from the van to order the part needed, and were apologetic that they couldn't resolve it then. Nathan rang up later, stated the part was ordered, and they would re-attend in 2 or 3 days time. The following day, Nathan rang again and asked if the fitters could come, as they had the part. They did so, and within 40 minutes the door was working again as new. I was in awe, as this Company had restored my peace of mind within 2 days of my initial call, and at half the price quoted by the Parent Company. I am so impressed by, and grateful to, Pro-Door and I can't speak highly enough of the Courteous and so efficient service I have received from them. It has been a pleasure to deal with Pro-Door and I would not hesitate to absolutely recommend them to anyone needing help.